123 Hampers Reviews

Name: 123 Hampers
Rating: 4.80

4.8 Rating 9,555 Reviews

97 %

of reviewers recommend 123 Hampers

Company Reviews

Product Reviews

Metrics

4.8

Based on 9,555 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

123 Hampers 5 star review on 20th April 2024

256

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hamper much appreciated wide range of goodies”

Helpful Report

Posted 5 months ago

Thank you so much, Ms Morgan, for your four-star rating of 123 Hampers. We really appreciate your support! We hope you enjoyed the wide range of goodies and that it made your occasion special. Thank you again!

Posted 5 months ago

“was rather late in the day”

Helpful Report

Posted 6 months ago

Thank you for your 4 star rating of 123 Hampers, Margaret! We are delighted that you enjoyed our service, despite it being rather late in the day. We really appreciate your feedback!

Posted 6 months ago

“Goods delivered as arranged. I don't know what they were like as it was a gift but I got a thankyou so presume it was good.”

Helpful Report

Posted 6 months ago

Thank you for the 4-star rating! We are glad you found the goods delivered as arranged, and we are so pleased to hear that your gift recipient appreciated the gift as well! Thank you for your kind review!

Posted 6 months ago

“The main pages are very good but when it comes to payment with Apple Pay once the IPad has cleared for payment it is not obvious where to click to confirm. I chatted on line with one of the assistants and although she was very helpful all she could suggest was starting again. At this point I was concerned I would be paying twice ! Eventually after trying again I've hit randomly on the right button on the screen which was in other payments! Please clear this messy section up it is really bad design. I know have to keep checking with my bank to ensure only one payment is taken . My bank will not be happy !”

Helpful Report

Posted 7 months ago

Thank you for your 4-star rating of 123 Hampers! We appreciate your support and your honest feedback with regards to the difficulty to complete payment. We take customer experience very seriously and are sorry to hear about the confusion you experienced. We hope that now the issue has been resolved, and we will certainly look into fixing the website design to ensure a smoother payment process for our customers in the future. Thank you again for taking the time to leave your review.

Posted 7 months ago

“Thought the idea to put item in the bin was odd but it worked just took a while to find!”

Helpful Report

Posted 7 months ago

Thanks for giving us a 4-star rating! We really appreciate it! We're glad you liked the idea of the item in the bin. It did take a while to find, but it worked out well. We thank you again for your feedback!

Posted 7 months ago

“Ordering process very simple ( I am elderly). Gift was delivered as stated. Recipient very pleased. Will definitely recommend. Thank you. ps no delivery charge was a bonus. Cheers.”

Helpful Report

Posted 8 months ago

Thank you for your positive review, Sandra! We really appreciate you taking the time to share your experience with us. We're glad to hear that you found our ordering process easy and that the recipient was pleased with their gift. We also appreciate you taking the time to recommend us - we truly value your kind words!

Posted 8 months ago

“First time user, very straightforward, excellent value. Great gift, just what I was looking for. Free delivery a bonus. Well done.”

Helpful Report

Posted 8 months ago

Thank you, Sandrs for your great feedback! We are pleased that you had an effortless experience with 123 Hampers and it successfully met your gifting expectations. We are also happy to know you discovered the free delivery as an added bonus! We truly appreciate your kind words and the 4 star rating.

Posted 8 months ago

“Payment was confusing as it is not clear that Paypal is only an option not compulsory. I get nervous giving my banking details away.”

Helpful Report

Posted 8 months ago

Thank you for your 4 star rating, Cynthia! We appreciate your feedback and are sorry to hear that you found the payment process confusing. We'll do our best to make it clearer that using Paypal is an option rather than a requirement. We understand that it is important to be cautious with personal banking details, so we strive to make sure our payment process is as secure as possible.

Posted 8 months ago

“Thank you for a lovely present for special friends.”

Helpful Report

Posted 9 months ago

Thank you for your 4 star rating of 123 Hampers, Pamela! We are so glad that you found this to be a lovely present for friends. Thank you for your kind words.

Posted 9 months ago

“My friend was really happy with her gift. Thank you.”

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Posted 9 months ago

Thank you for your 4-star rating of 123 Hampers! I'm glad to hear that your friend was pleased with their gift.

Posted 9 months ago

“A good selection and free delivery is great. I think the payments options could be clearer.”

Helpful Report

Posted 10 months ago

Thank you for the 4 star rating, Gillian! We are glad you enjoyed our good selection and free delivery. We do take your feedback on payments options seriously and will work to make this information clearer. Thank you again for your valuable feedback.

Posted 10 months ago

“Great site lots of choice for general hampers, but not much for vegans unfortunately but the one I did buy as a gift for my friend, she says she loves it and is very happy. Delivery really good too”

Helpful Report

Posted 10 months ago

Thank you for your kind rating, Fiona! We're delighted to hear that the hamper you bought as a gift for your friend was loved by them. Thanks again for your support and have a great day! Best wishes, Katie

Posted 10 months ago

“I was happy that the gift arrived on the right day even though it was later toward the evening. I have used 123Hampers before and was happy with their service so I felt good about using them again. The gift looked as advertised and the recipient seemed very pleased!!”

Helpful Report

Posted 10 months ago

Thank you Edna for your 4 star rating of 123 Hampers! It's great to hear that the gift arrived on the right day and the recipient was very pleased. We're delighted that you were happy with our service and that the gift looked as advertised. We really appreciate your feedback. Best wishes, Katie

Posted 10 months ago