“The website is easy to use and the cost for the car hire was the best I could find. The ease of pick up and dropping off was excellent as well. I plan on using 121 for all of my future car hire needs. Thank you for making it an easy and inexpensive option!!”
“The website was easy to use. The supplier we selected gave a good service. Paperwork was sent promptly and was clear We experienced no problems with our car hire”
“We couldn't find the office at Glasgow Airport at first, but staff was friendly to help us and explained us how to get there. We got a fairly new and very clean car. Staff forgot to tell us about the steering wheel lock, which led to quite a bit of a shock when we couldn't start the car. However, drop off was very easy and done within a few minutes.”
“Good exept the box for the keys was too small for some customer's keys as it was a bank Holliday en France upon our return and there was no staff to meet the customers. Our golf key was fortunately right size to put in through the slot!”
“Booked at a good price on-line with airport pick-up. Flight was cancelled and so had to alter booking which was easily managed on-line but became more expensive. At airport took out additional insurance which made the whole booking much more expensive, as the supplier did his best to frighten with stories of how much would have to pay even for a small scratch. I wouldn;t choose to book again with GoldCar.”
“Super except for the scam that is returning the car with an empty fuel tank after having paid top dollar for a full tank. This might be ok if you are using the car for an extended period and are doing reasonable distances but for a short stay or low mileage then its a scam and who is going to risk running out on the way to returning the car.”
“I found it a bit confusing due to the number of parties involved in my rental, Car rental, 121, car trawlers and finally Arnold Clark.
Found the service from Arnold Clark Manchester Airport excellent
Regards
Bill Reid”
“The service and car (brand new Astra - first to drive it, so returned it as new - plus the road dirt and grandchildren's feet marks on the floor - usual stuff!) was good.
Don't let the 'good' rating put you off - I never give a 'very good' rating - just in case the operators think they're perfect and stop trying!!”
