Blinds Direct Online Reviews

Name: Blinds Direct Online
Address: Cannon House, Rutland Road, Sheffield, Shetland Islands
Rating: 4.68

4.7 Rating 1,518 Reviews

93 %

of reviewers recommend Blinds Direct Online

Company Reviews

Metrics

Info

4.7

Based on 1,518 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Blinds Direct Online:

PLEASE NOTE WE ARE IN NO WAY AFFILATED WITH BLINDS DIRECT - THEY ARE A SEPERATE COMPANY

Blinds Direct Online are a well established UK based company who specialise in made to fit luxury blinds for your home or workplace.

Customer focused, we pride ourselves at being the best in our business; constantly striving to improve our service. Being UK based, we are easily contactable and are with you every step of the way when selecting the perfect blinds for you.

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Blinds Direct Online 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered blinds online on their website curtains-blinds.co.uk and spend 515.36. I paid via Paypal. I only got confirmation from Paypal that I paid but nothing from Blinds Direct to acknowledge my order. I then enquired with them and was told via e-mail that they have no record of my order and when I rang they could not find anything either. I have now opened a case on Paypal and asked for my money back.”

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Posted 5 years ago

“A comedy of errors... I don't usually write reviews but they made me feel so special! Too much to explain but i really tried with them and only gave up after 3 months, 2 deliveries and 20 / 30 calls with customer service when they refused to speed up a 3rd delivery and offered what amounted to a £10 discount... they were generally rude and unhelpful after THEY had 1st delivered the wrong size and no frame and 2nd delivered the wrong size and wrong frame which was also damaged... plenty of other sites, go elsewhere!”

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Posted 5 years ago

“Big mistake ordering from this company, They lie to your face, called three times and my blinds still not with me. Stay away DO not order from them. Apart from the money and the product not deliver as per order more important is your health getting upset wasting your nerves and time with a customer service that lies and lies over again.”

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Posted 5 years ago

“Asked for £11 extra for postage after order placed. Blind arrived and the material was very thin and this caused the colour to be differentvon the bottom where the plastic strip went through. There was no stitching just a clip. The chain was very a very flimsy plastic and kept snapping when i used it. I contacted the company to be told this was normal and a safety feature I have other blinds that do not snap apart when used . I was also advised it was my own fault for not ordering a sample to check the material. I will not be using them again”

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Posted 6 years ago

“Order #36024 I am unable to write a review as neither of the blinds I ordered from this company have arrived yet. They had the cheek to send me an email informing me that they were delivered last Friday. I am yet to find somewhere on the site to officially complain. VE”

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Posted 7 years ago

“my order was delivered late and to the incorrect address, when I asked for a refund for the delivery charge due to the errors I was firstly told it was TNT's fault which was a lie and then told it was accident so I wouldn't be getting anything back. Basically if there's a problem with your order they take no responsibility because mistakes happen.”

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Posted 7 years ago

“I got ordered the cheapest roller blind you do, came to size perfect, but the pull cord is so poor it's laughable. Made up of two cords snapped together, every time you pull on it it breaks in two at the join. Awful quality.”

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Posted 7 years ago

“Received dusty and one of the twisty poles broken! Not happy . No reply”

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Posted 7 years ago

“Fast delivery , thought wow great packaging, opened it up and it was all bent and twisted metal not a happy customer.”

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Posted 7 years ago

“Awful service!!! Defensive staff, thoroughly unhelpful and quick to blame the customer for any confusion. I would never ever buy from them again. Would discourage anyone to do so, as you are left standing there with a faulty unusable product. So disappointed!!!!”

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Posted 7 years ago

Blinds Direct Online is rated 4.7 based on 1,518 reviews