The Retirement Desk Reviews

Name: The Retirement Desk
Address: BURLINGTON HOUSE, 369 WELLINGBOROUGH ROAD, NORTHAMPTON, Northamptonshire
Rating: 4.97

5.0 Rating 885 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 885 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Setting up a guaranteed life annuity as power-of-attorney for my brother-in-law was not the most straightforward thing to do but Retirement Desk worked through things patiently even with mistaken information I gave them at one point. Their original quote was competitive with others that I checked out. They were always available, helpful and efficient.”

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Posted 1 day ago

“Very pleased with the service given when I purchased a small annuity for my pension. I did think the process was going to take longer than it did, but with no complications and my agent (Kay Martin) at The Retirement Desk kept me informed during the whole procedure.”

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Posted 2 days ago

“Lisa from the retirement desk has Co ordinated my pension transfer and new policy. She has kept me fully updated on a regular basis and has given absolute clarity. My original pension providers were very poor in responding to her requests and so she generated an official complaint and ensured that actions were expedited through sheer doggedness. A huge thank you to the Pension Desk and Lisa in particular for sorting out my future. From my experience I would recommend their services.”

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Posted 2 days ago

“Just wanted to say thank you for your fast and efficient service. You listened and understand what I wanted and got it done quickly. I have been very impressed with the updates by phone and the fact that everything was moving within 24hrs of talking to you. It is all done and dusted inside 3 weeks, brilliant service. Thanks again and I will definitely be using you again in 3yrs time when this annuity finishes.”

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Posted 3 days ago

“Kay and Lora, were extreamly helpfull and kept me informed and up to date thoughout the process of finding me the best provider for my annuilty.”

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Posted 3 days ago

“After a very unsatisfactory telephone conversation with my pension provider, I sought help online and after an initial visit to The Retirement Desks website, I received a call from Lisa. She was super helpful, asked questions and talked to me clearly about my requirements and options. She has kept me updated weekly on the progress of my new policy and annuity, and dealt seamlessly with enquiries. She has helped make, what felt like, a daunting process very simple. Thank you!”

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Posted 3 days ago

“Excellent service I am not the best at this sort of thing but everything was explained properly and a straightforward process Thankyou Kay for all your help”

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Posted 1 week ago

“Excellent customer service, especially in answering queries and extremely efficient in organising the annuity purchase transaction. Highly recommend.”

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Posted 1 week ago

“The Retirement Desk from the initial telephone contact all the way through the process was professional and efficient. Kay Martin explained the process and discussed any concerns with my pension. Kay updated me all through the process with e mails and telephone calls I would recommend The Retirement desk to people who need honest straightforward advise on their pensions and to make a correct decision for their pensions.”

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Posted 1 week ago

“exalent management of my accaunt well imformed in all aspects of the transactions . i feel in safe hands with this company.”

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Posted 2 weeks ago

“This is the secomd 5 year fixed term plan that Lisa has organisedfor us. The procerss has been simple, and any questions answered promtly. Communication has also been excellent, updating us on progress.”

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Posted 2 weeks ago

“Lisa O'Beirne..such an asset to The Retirement Desk. A+ .Great communication and any information or questions not a problem and quick to respond. Highly recommend. Regards Robert Barnes”

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Posted 4 weeks ago

“Lisa O'Beirne was extremely helpful both on discussing the options for my retirement annuity plan last year and on implementing the plan over the last month.”

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Posted 4 weeks ago

“Great service”

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Posted 4 weeks ago

“My husband did some research online and found the Retirement Desk. We decided to use them and they were very good. The lady that helped us was called Lisa and was very helpful and efficient. We would reccomend The Retirement Desk.”

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Posted 1 month ago

“I would definitely recommend The Retirement Desk. The service was excellent from start to finish. Kay Martin kept me fully informed every step of the way. The whole process was professional, efficient and very thorough.”

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Posted 1 month ago

“First class service from Lisa, kept me up informed every step of the way, even raised a complaint, and got me £50 compensation, when in her opinion my pension provider was dragging their feet. Still only took 7 weeks start to finish. Thank you.”

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Posted 1 month ago

“This is the second time that I have used The Retirement Desk and Kay Martin. Kay is a must when it comes to giving you the options on particular products. Regular contact and updates by telephone and email is very reassuring. I would definitely recommend Thd Retirement Desk and in particular Kay Martin.”

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Posted 1 month ago

“Can't thank the Retirement Desk enough, particularly Lisa, for working their magic and providing clarity on my small pension pot. They seamlessly provided me with all the information I needed to make an informed decision and executed the process for me. I was kept informed by telephone regarding progress right through to completion. Thanks once again and I will certainly recommend Retirement Desk to everyone out there”

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Posted 2 months ago

“Excellent service. Everything dealt with promptly and clearly. Good phone manner explaining the process and timescale. Apart from the necessary medium of completing the paperwork it was easy.”

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Posted 2 months ago

The Retirement Desk is rated 5.0 based on 885 reviews