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IT LUGGAGE Reviews

4.3 Rating 3,090 Reviews

82 %

of reviewers recommend IT LUGGAGE

Company Reviews

Product Reviews

4.3

Based on 3,090 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About IT LUGGAGE:

Established in 1985, It Luggage have been focused on designing luggage that meets traveller's needs for over 35 years.

Our dedicated in-house design team produces over 100 new styles every year, and their innovation and imagination sets us apart from other luggage manufacturers.

Recognised throughout the world as a leader in travel industry, we offer exceptional value, modern design, and excellent quality.

Visit Website

Email:

customerservice@itluggage.co.uk

IT LUGGAGE 5 star review on 5th May 2024

IT LUGGAGE 5 star review on 25th April 2024

IT LUGGAGE 5 star review on 25th April 2024

IT LUGGAGE 5 star review on 22nd April 2024

Nicola Cunningham

IT LUGGAGE 5 star review on 22nd April 2024

Mrs Suzanne McCulloch

IT LUGGAGE 5 star review on 21st April 2024

IT LUGGAGE 5 star review on 21st April 2024

215

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am absolutely thrilled with my new suitcases.Purchased one first and liked it so much bought the second.So well made, smart, love to rose gold zips and locks strong and secure. I bought the extra large.Great for cruise”

Posted 5 minutes ago

“Great as always, used earlier in the year and have recommended others on too.”

Posted 12 hours ago

“Great product! Very fast delivery”

Posted 13 hours ago

“Arrived promptly. Well packed. Case is better than pictures on website.”

Posted 23 hours ago

“Very good quality fast delivery excellent service 😊”

Posted 23 hours ago

“Looks good and is very practical”

Posted 1 day ago

“Delivered on time”

Posted 1 day ago

“Have previously had IT cases, they are sturdy and hold everything I need for a ten night holiday, would definitely recommend”

Posted 2 days ago

“Fabulous !”

Posted 2 days ago

“Perfect 👌. Will recommend it.”

IT LUGGAGE 5 star review on 5th May 2024

Posted 3 days ago

“Haven’t received it!! Had a due to be delivered l, whoops delayed and nothing since…so I have no idea what’s happening, whether I will receive it, in time, if at all…”

Posted 4 days ago

Hi Rachel, many thanks for your review. I am sorry to hear that you are experiencing issues regarding your delivery. Please kindly contact our customer service team directly on ITL_contact@itluggage.co.uk and they would be happy to look into this for you. Many thanks

Posted 1 day ago

“Lovely colour well made great size can’t wait to use it on my next holiday”

Posted 4 days ago

“Excellent quaiity, perfect size ,ideal for a short break,surprising how much you can pack in a small case.”

Posted 4 days ago

“Very light & pulls/pushes easily.”

Posted 5 days ago

“I ordered 2 medium hard shell cases, online order was easy to navigate and delivery was as expected. The delivery guy even put them round the back of my house. Was very impressed with everything from start to finish. Will buy again”

Posted 5 days ago

“I’ve bought few suitcases from IT LUGGAGE and all I can say is that their quality is unbeatable and the fact prices are unmatched.”

Posted 1 week ago

“Fast service and delivery, item is perfect.”

Posted 1 week ago

“Good service/brand. Fast delivery”

Posted 1 week ago

“Smart looking design, can't wait to use them on our first get away.”

Posted 1 week ago

“Easy to order online, good discount. Delivered sooner than expected”

Posted 1 week ago

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IT LUGGAGE is rated 4.3 based on 3,090 reviews