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IT LUGGAGE Reviews

4.3 Rating 3,065 Reviews

82 %

of reviewers recommend IT LUGGAGE

Company Reviews

Product Reviews

4.3

Based on 3,065 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Could Be Better

About IT LUGGAGE:

Established in 1985, It Luggage have been focused on designing luggage that meets traveller's needs for over 35 years.

Our dedicated in-house design team produces over 100 new styles every year, and their innovation and imagination sets us apart from other luggage manufacturers.

Recognised throughout the world as a leader in travel industry, we offer exceptional value, modern design, and excellent quality.

Visit Website

Email:

customerservice@itluggage.co.uk

IT LUGGAGE 5 star review on 25th April 2024

IT LUGGAGE 5 star review on 25th April 2024

IT LUGGAGE 5 star review on 22nd April 2024

Nicola Cunningham

IT LUGGAGE 5 star review on 22nd April 2024

Mrs Suzanne McCulloch

IT LUGGAGE 5 star review on 21st April 2024

IT LUGGAGE 5 star review on 21st April 2024

IT LUGGAGE 5 star review on 14th April 2024

214

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Lovely case, fits enough for our two weeks to Thailand … with room to spare.”

Posted 3 hours ago

“More than did the job. Packed it, walked it for over 3 miles. Sat on it a few times and fitted in over head. Enough space to pack for 10 days (with a small rucksack), really handy pockets and good zips. 2nd IT luggage bag I have brought very pleased with both.”

Posted 12 hours ago

“Very good quality suitcase, but I paid for next-delivery and it was delivered one day later.”

Posted 3 days ago

“Amazing quality and great price highly recommended”

IT LUGGAGE 5 star review on 25th April 2024

IT LUGGAGE 5 star review on 25th April 2024

Posted 4 days ago

“It arrived on time and as expected. I haven't used it yet”

Posted 4 days ago

“❤️❤️❤️❤️❤️❤️❤️”

Posted 4 days ago

“Although I had to return suitcase as it was far too big great price and service hopefully I can get the smaller size when it's back in stock”

Posted 5 days ago

“I had to buy a replacement suitcase a week before I left on holiday. The suitcase arrived on time and has exceeded my expectations.”

Posted 6 days ago

“Loved our suitcases easily fot everything needed, looked great. Still in amazing condition and they where really put through the ringer on our trip”

Posted 6 days ago

“I am very pleased with the suitcase. It’s a lovely colour and very sturdy. I ordered it as mine was damaged in transit and I needed a new one to fly home with. My only “complaint” was that I ordered this on next day delivery and it didn’t come the next day. I called up and a really helpful girl sorted out the issue and refunded me the next day delivery charge there and then. Exceptional customer service .”

IT LUGGAGE 5 star review on 22nd April 2024

Posted 6 days ago

“Extra Large size chosen for upcoming trip to USA. Huge capacity and just at the upper limit size wise for British Airways. Lightweight as promised and appears to be sturdy. Good price, distinctive design for spotting on the Luggage Carousel and delivered on time.”

Posted 1 week ago

“Good product.”

Posted 1 week ago

“Always buy IT luggage, I think it is a quality product. Pleased with the purchase I made and love the print.”

Posted 1 week ago

“Swift efficient delivery, and quick to respond when the offer of free delivery hadn't been actioned and refunded immediately. Would definitely use again .”

Posted 1 week ago

“Love them the colours are fabulous”

Posted 1 week ago

“Love this !!! Bought the cabin size lemon suitcase for my granddaughter. Taking her on her first trip to Italy and wanted to travel in style ! Great quality. Fast delivery and fun ( but starting to grow up ) design ! Would recommend to any stylish traveler 😊”

Posted 1 week ago

“Very happy with the suitcase, I bought because it provided me with a medium sized suitcase ,as I already have a large and small one. I liked the wheels manoeuvred the suitcase very sell, like the colour because the case stands out from the black and red ones on the conveyor belt,so easier and quicker to recover.”

Posted 1 week ago

“Nice case seems to be decent quality, probably too big to take abroad but great for fitting all the family’s stuff in when holidaying in the uk”

Posted 1 week ago

“Everything as described and reliable delivery”

Posted 1 week ago

“I found just what I needed from IT. We have cases from this brand already, a couple of them for a number of years and they are still going strong, so why wouldn't I buy this brand again?. I would me mad not to. On the one occasion we had a small issue,( a wheel broke), IT replaced it immediately no questions asked.I have looked at other luggage and honestly not found anything better and the great value for the prices are not to sneezed at. The case arrived very quickly and wekk packaged.”

Posted 1 week ago

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IT LUGGAGE is rated 4.3 based on 3,065 reviews