Yay.com Reviews

5.0 Rating 2,014 Reviews
100 %
of reviewers recommend Yay.com
5.0
Based on 2,014 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Yay.com Reviews
Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous
Anonymous  // 01/01/2019
Answered my query quickly and comprehensively. Sure the best customer service of any VOIP provider?
Helpful Report
Posted 10 months ago
The best voip system on the planet, highly recommend, sol, bertie and the rest of the team provide top teir customer service, patience is endless and professionalism unmatched! Always on hand to help, pick up very quickly, generally solve any issue within a 5-10 minute period.
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Posted 10 months ago
I love Yay and it is impossible to say enough nice things about how positive my experience has been! The product is user friendly, easy to set up, and extremely high value. The support team is absolutely incredible - They are professional, patient, friendly, and skilled. My business needs are in great hands with Yay! Thank you for everything! I look forward to working with Yay for a very long time!
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Posted 10 months ago
Yay.com is a great company and has everything I need to support my business needs. Great service and communication from them. Highly recommended.
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Posted 10 months ago
Sol has been the best guy. Suffered making three yay accounts to get it done before I lose my client. Rang Sol, you better know the angel Sol, the best guy in this world, probably universe. Got my account in action, my number, everything. Finance guys in Yay, better double his salary. He shouldn't ever leave you.
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Posted 10 months ago
Bertie was very professional and reassuring in dealing with an issue we had from another provider, he managed to get the situation resolved within an hour and contacted me directly to update me on the positive outcome. Excellent customer service!
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Posted 10 months ago
Clear professional and Polite and straight to the problem. The problem was at our end and it was quickly pointed out and we were able to remedy the situation. Great customer service Izzy. Thank Yay!
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Posted 10 months ago
Customer Service is fantastic!
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Posted 11 months ago
Very easy to deal with, the service is excellent and whatever you purchase is dispatched quickly. Would highly recommend Yay to anyone.
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Posted 11 months ago
Always helpful. Dom was a godsend with my most recent query. Very knowledgeable.
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Posted 11 months ago
Yay.com are always helpful when there is a problem Today I had the pleasure of speaking with Dom. Super helpful in sorting out my issue by talking me through what needed to be done
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Posted 1 year ago
Fantastic Customer Service. Whenever I have called, I always speak to someone who is knowledgeable and helpful. Couldn't recommend Yay.com more!
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Posted 1 year ago
What a amazing customer service, I recommend this company to my family and friends
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Posted 1 year ago
Fantastic customer service. Affordable packages and upgrades compared to other service providers I have used. I highly recommend YAY.
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Posted 1 year ago
Struggled with a few technical issues on 1st setup and called last thing in the day. Service from Dom was fantastic, all issues resolved quickly and easily with awesome customer skills. Phone call answered quickly too. Feel very confident going forwards with this provider for my business
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Posted 1 year ago
Bertie was extremely helpful, had the line up and running in no time at all. Thank you excellent service
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Posted 1 year ago
Bertie was very helpful
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Posted 1 year ago
Have been using Yay for a while now for our business line and they have always been really good! Customer support is top class too. Would recommend to anyone!
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Posted 1 year ago
So amazing! I spoke to Bertie and he has helped me with my issue and even emailed me this form which he didn’t have to do but he did amazing customer support!
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Posted 1 year ago
Yay always a pleasure to deal. We have been a customer for 10 years They answer rapid both calls and emails
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Posted 1 year ago
Yay.com is rated 5.0 based on 2,014 reviews