Page 5 of 79 for Yay.com Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.86 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre

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Yay.com 5 star review on 26th January 2021

Steven

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Connor is the best! Solved the problem super quickly and without any BS. Top customer service!”

Posted 3 months ago

“Order was dispatched and delivered very quickly. Works exactly as required and excellent value, I would highly recommend Yay.com”

Posted 3 months ago

“Really helpful and Raffi was amazing :)”

Posted 3 months ago

“Miguel was wonderful, He was very helpful!! He helped to do everything, he knows the system, he is very knowledgeable. he is the best agent Yay can have, please keep working with him”

Posted 3 months ago

“Matt was incredibly helpful. Not only did he help me to get back into my account, he helped to do the thing I was trying to get into my account to do in the first place. He saved me time and a lot of frustrated tears. Thank you Matt!”

Posted 3 months ago

“Fantastic service. My order was out of stock. Clearly marked on website but I'd missed it. Yay contacted me straight away and confirmed an accurate restock date which I was happy with. Yay definitely strive to provide a 5 star service. Many thanks”

Posted 3 months ago

“Jez was absolutely amazing his customer service was excellent he was patient and helpful. He covered all areas to try and identify the issues raised.”

Posted 3 months ago

“Joel was friendly, very helpful and explained what I needed clearly.”

Posted 3 months ago

“He was extremely helpful stayed on the phone with me until I understood. He talked me through step by step.”

Posted 3 months ago

“Great platform, easy to use. Amazing customer service, especially from Raffi I think. He didn't have to, but he honoured a promotion that I had missed out on due to chance. Thanks!”

Posted 3 months ago

“I transferred in roughly 20 domains, all went through without a hitch. Looking forward to the cheaper renewals!”

Posted 3 months ago

“Had a brilliant call with Dinash, amazing service, and very efficient! well done review.io!”

Posted 3 months ago

“I had to call to get my telephone system set up. 1st class service, managed to help me in minutes. I would never have been able to set my system up without your help. Many thanks”

Posted 3 months ago

“I had the pleasure of speaking with Miguel today. Miguel was very friendly and reassured me that he would be able to help me with my queries. He was extremely clear with his instructions and went above and beyond to ensure I had my questions answered. Miguel had great customer service and Yay.com knowledge.”

Posted 3 months ago

“Great customer service. I couldn't set up the app, so called customer service and Matt on the end of the phone talked me through the set up and then helped me set up loads of advanced features. Great service, would recommend.”

Posted 3 months ago

“Spoke to a lady named Meg, who was absolutely amazing, I was struggling setting up my business line and I had no idea what I was doing, Meg literally did it all for me remotely she was fantastic, I honestly would recommend yay to any start up or fully running businesses especially if they are working remotely, my service is now all set up with my office land line, call forwarding and my easy app. Brilliant service. Huge thanks to Meg”

Posted 3 months ago

“Over the past years I've ordered multiple items of UniFi kit and yay has always been competitive on price and speedy on delivery. The service has been excellent.”

Posted 3 months ago

“Trialling their 14 day free period. Really impressed so far with how it all works. Excellent & helpful customer service”

Posted 3 months ago

“Pleased with support setting up trunk”

Posted 3 months ago

“Konnor was exceptionally helpful in talking through some changes I needed.. refreshing to experience great customer service fir a change!”

Posted 3 months ago

Yay.com is rated 4.97 based on 1,578 reviews