Yay.com Reviews

Name: Yay.com
Address: Unit 4, Riverside Business Centre, Guildford
Rating: 4.97

5.0 Rating 2,015 Reviews

100 %

of reviewers recommend Yay.com

Company Reviews

Metrics

Info

5.0

Based on 2,015 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 122 6000

Email:

help@yay.com

Location:

Unit 4, Riverside Business Centre
Guildford
GU1 4UG

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice help from them”

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Posted 1 year ago

“Rosie Shayler from the YAY customer support did a wonderful job! It was nice talking to her. :)”

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Posted 1 year ago

“Excellent service very happy they solve my domain issue very easily RDosai thank you”

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Posted 1 year ago

“I only used Yay for their domains, and I had an issue with the phone number that was on the account. There were a few replies until the issue was fixed, and they replied faster than I did, every single time. It felt like I was chatting to a friend, but in a professional way. Very pleased with the experience.”

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Posted 1 year ago

“This is decent! Far better than other apps i've used and customer services is amazing! Angus gave me a crash course and helped me with set up and actually wanted to help and speak with me - unlike some other services....... Great job guys! Keep up the good work!! :)”

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Posted 1 year ago

“Fantastic service and very reasonable prices 10/10”

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Posted 1 year ago

“I had an issue with my caller ID and it was fixed really fast. Good service!”

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Posted 1 year ago

“Great service, Rosie has been really helpful walking me through the setup and has left communication lines open should I need more help.”

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Posted 1 year ago

“Awesome customer service from Yay.com. Nathan assisted me very well. he has great knowledgebase and he listened and understood my problem and he went above and beyond with solutions. helped and assisted me the best i have been assisted so far. Thank you Nathan. you deserve all the good thing coming towards you!”

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Posted 1 year ago

“Great customer service from Yay.com. Jez assisted me on today with knowledge, smile and professionalism. After phone conversation I he emailed me all additional information I have requested. Pleasure to deal with him. Well done!”

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Posted 1 year ago

“We are web designers and have had over 300 domains with Yay the staff are brilliant every time”

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Posted 1 year ago

“David was terrific. Thanks David Great service”

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Posted 1 year ago

“We can't recommend Yay.com enough! They came highly recommended and now we know why. Their prices are very competitive and the customer service they provide is friendly, fast and reliable. Thank you to everyone at Yay.com and a big thank you to Rosie who helped when we'd set the wrong call route. Our request for help was met with so much kindness. We promise you, you will not be disappointed with Yay!”

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Posted 1 year ago

“The support is ever present and diligent, accompanying you through every quack it's awesome !”

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Posted 1 year ago

“Honestly these guys are great. Super helpful when you need them. Online platform is feature rich and logical. This is a company that you feel compelled to write a review about just because they are exceptionally good at what they do.”

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Posted 1 year ago

“Rosie from yay was so helpful and resolved my issue really quickly. She was friendly, knowledgeable and exactly what I needed to fix the problem in a timely manor. Great service, thank you!”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“Perfect solution to our US outreach strategy. Jez could not have been more helpful, walked me through the whole signing up process and his advice was brilliantly thorough. Looking forward to working with these guys for the foreseeable!”

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Posted 1 year ago

“Rosie from Yay was superb - professional, helpful, patient and supportive across both the sale and set up. Thank you Yay!”

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Posted 1 year ago

“Rang YAY to resolve an issue with our company phones. Konnor was exceptionally helpful and fixed the issue in a matter of seconds. Thank you again for your help!”

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Posted 1 year ago

Yay.com is rated 5.0 based on 2,015 reviews