Xinix Reviews

4.9 Rating 900 Reviews

98 %

of reviewers recommend Xinix

4.9

Based on 900 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

03333 055 888

Email:

sales@xinix.co.uk

Location:

4, Thames Road, Barking
IG11 0HZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently transferred to XINIX and Maseb was of tremendous assistance when I was making the connections to the phone lines at my 90 year old mothers house. So pleased to have made the switch to XINIX.”

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Posted 1 year ago

“As always, the support and communication was second to none. Number ported and functional without issue.”

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Posted 1 year ago

“On the downside the adaptor arrived with no set up guide or instructions. We found them online (albeit very technical) and managed to set up the service...but it seemed to be set to DND and we couldn't get it off..... On the plus side - an online chat with the support team sorted it out in a couple of minutes. And- This is saving us about £35 a month over our previous broadband and phone provider....Great stuff”

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Posted 1 year ago

“Xinix have made me very happy. Their customer service is excellent and I have reduced my broadband and landline bill from £66 to £40 by moving to them. I knew what was happening through all stages of the changeover. Their engineer phoned me twenty minutes before he arrived promptly at 08:00am and the change was completed by 09:24 am.”

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Posted 1 year ago

“I was experiencing loads of issues with my phone and Ali and Uzair was not only extremely patient but very knowledgeable and resolved the multiple issues with ease, he is an asset to the company because he is both efficent and clear with a lovely demeanor . Very grateful, Jeremy M.”

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Posted 1 year ago

“Excellent seamless service, they took care of everything and when there was an issue the technical team was always on hand to help!”

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Posted 1 year ago

“engineers very helpful sorted problems thank you SDHarris”

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Posted 1 year ago

“Excellent service by Mr.Uzair.”

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Posted 1 year ago

“Every thing was no problem fixed the issue very fast all working well, extremely polite”

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Posted 1 year ago

“Friendly, helpful and prompt advice and service provided by our case handler Maryam.”

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Posted 1 year ago

“Uzair from the support team was very helpful in helping me deal with the queries for our company XEPOS LTD we appreciate his assistance amazing work”

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Posted 1 year ago

“Uzair helped setup the yealink phone for xinix. He knows his stuff and was helpful coming back to me at various points to get it sorted. Only negative I'd say was his line was not very clear on most calls, sounded like he was talking through a gold-fish bowl.”

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Posted 1 year ago

“Call from the Support Line by Ali was quite helpful in setting up the portal and the app - all went well. Thank you. Some limitations on the number of devices that can be set up as I was previously told it is 5 devices, but it was confirmed that only two devices will be shown on the portal not more. The customer service was quite efficient.”

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Posted 1 year ago

“I contacted the helpline today as I had an issue with outgoing calls. The operator Tia was able to quickly resolve the issue and answer my questions. I was very happy with the support and service I received.”

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Posted 1 year ago

“Sorted out my problem very efficiently”

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Posted 1 year ago

“Thanks for sorting my proplem”

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Posted 1 year ago

“I dealt with Maryam, Alishba and Uzair to sort out various initial issues \i had with my new landline connection. All of these were sorted out promptly and efficiently. Xinix provided excellent service and will recommend to others who intend to use them”

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Posted 1 year ago

“Great service and extremely helpful and actually got to speak to someone about the problem. Problem sorted and Great customer care .”

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Posted 1 year ago

“Maryam and Alishba were always very helpful and sorted out my problems, mostly brought about by my having a very old handset which I subsequently replaced. The two adaptors we tried with the old set were received very quickly. As we had problems with connection to the internet an automatic divert to my mobile phone was arranged so I missed no calls whilst the problem was sorted out.”

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Posted 1 year ago

“Good price and good service. I had a few problems but they were quickly and efficiently resolved”

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Posted 1 year ago

Xinix is rated 4.9 based on 900 reviews