Wych Bearings Limited Reviews

Name: Wych Bearings Limited
Address: Unit 1 Aston Fields Industrial Estate Aston Road Bromsgrove, Bromsgrove
Rating: 4.93

4.9 Rating 4,821 Reviews

99 %

of reviewers recommend Wych Bearings Limited

Company Reviews

Metrics

Info

4.9

Based on 4,821 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Wych Bearings Limited:

Wych Bearings Limited; your one stop shop for quality bearings and power transmission products. Supplying quality bearings and engineering products from the worlds leading manufacturers.

Visit Website

Phone:

01527 313575

Email:

sales@wychbearings.co.uk

Location:

Unit 1 Aston Fields Industrial Estate Aston Road Bromsgrove
Bromsgrove
B60 3EX

Write Your review

Tell us how Wych Bearings Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wych Bearings Limited 5 star review on 15th January 2024

Jody W

Wych Bearings Limited 5 star review on 14th January 2024

Peter E

Wych Bearings Limited 5 star review on 28th September 2023

Matt R

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If your parcel don´t arrive, No one will take responsibility on it. That has been my experience after waiting 6 days for the bearings, Customer service told me that the parcel was delivered 4 days ago. My question is... How is possible the customer is the one is gonna lose the money for a purchase that never arrive to destination? UNACCEPTABLE.”

Helpful Report

Posted 6 months ago

Please accept my apologies for the service you’ve received from us this week. It has fallen below the standards we usually hope to achieve. I’m very sorry to hear that you have not received your order yet. As mentioned Royal Mail have scanned your parcel at your address GPS coordinates on 05/10/2023. I would suspect it may have been delivered to one of your neighbours in the same building in error. I will contact you directly to resolve this isssue.

Posted 6 months ago

“The links were too big. Emailed you to say was returning them with a sample of the ones we wanted. As I didn't receive a reply from you returned them to you. You are saying you haven't received the packet. Please let me know if it has now arrived.”

Helpful Report

Posted 1 year ago

“Misleading company avoid. Item was listed as bike bearing but was only suitable for suspension on a bike, so perhaps this should be stated.”

Helpful Report

Posted 2 years ago

I’m sorry you’ve selected a bearing that was not suitable for your bike wheels. As I believe one of my colleagues explained on the phone there are different bearing types used on different parts of a bike. In the information section for the item you purchased it does say “Typical Applications: Frame Pivot Bearings" If there's any doubt in future please ring us and we can advise which item you need. Best Regards Wych Bearings Limited

Posted 2 years ago

“inner diameter too small”

Helpful Report

Posted 2 years ago

Many thanks for your feedback. I'm sorry to hear that the inner diameter was too small. I can see on your order that the bearing size is 18x30x7 but the fitting tool adaptor you selected is for a different size bearing (17x30x7). Please get in touch if you need to return either of these items. Best Regards Wych Bearings Limited

Posted 2 years ago

“The bearing not according to the specifications, the inner diameter should be 30mm turn out only 29.99mm which make it useless. I cannot put 30mm crank spindle in it.”

Helpful Report

Posted 3 years ago

Hi, Please see below a copy of the email I sent you on 25/11. Many thanks for your feedback regarding the part CH-DRF-3041-2RS bearing which you recently purchased. These bearings are designed to have an interference fit on the shaft / crank when fitted so the bore tolerance range will usually be 30mm -0.01mm to + 0.00mm You will need to press the bearing into position ensuring that the crank is clean and smooth and still to tolerance. If the bearing bore was larger than 30mm it would be considered a loose fit on the crank and would not function correctly. If you think the bearing supplied falls outside this tolerance range please send the bearing back to us so we can investigate and offer a refund if the part is found to be faulty. Best Regards Wych Bearings Limited

Posted 3 years ago

“Bad service items didn’t arrive”

Helpful Report

Posted 4 years ago

Hi, I'm really sorry that your order didn't arrive on the expected day. All of our delivery partners are working incredibly hard under difficult conditions to get deliveries to customers as soon as possible. I can see from our tracking information that your order has now been delivered (26/03). Please accept our appologies for any inconvenience this has caused.

Posted 4 years ago

“Disappointed that item is described as a lock nut and the item received was not a lock nut”

Helpful Report

Posted 5 years ago

I'm really sorry this item was not as expected. Our lock nuts are for use with rod end bearings to tighten against the bearing or mating part. Please feel free to return the item for a full refund. Best Regards Wych Bearings Limited

Posted 5 years ago

“I am still waiting my order. I need your help to know where is it :(”

Helpful Report

Posted 5 years ago

Hi Oscar, I'm sorry to hear that your order has not arrived. I understand from your email to us that you entered and incomplete address. We will do our best to find out where your order is. I will be in touch by email. Best Regards Wych Bearings

Posted 5 years ago

“Very good bearings and promptly delivered”

Helpful Report

Posted 5 years ago

“I actually never received them so I won't be able to give a feedback on the product. I can only say that I'm a bit disappointed as I thought the postage would be tracked but I never received info about shipping. Not sure there's something I can do at this point in time.”

Helpful Report

Posted 5 years ago

I'm really sorry to hear that your order hasn't arrived. I will be in touch with you directly to get to the bottom of this. Please accept our apologies for the inconvenience this has caused. Best Regards Wych Bearings Limited

Posted 5 years ago

“Paid for next day delivery didn't arrive until next day”

Helpful Report

Posted 6 years ago

I'm really sorry your order did not arrive in the agreed timescale. I have refunded the delivery charge. Please accept our apologies for the Inconvenience this has caused. Wych Bearings

Posted 6 years ago

“This company supplied the wrong parts, and more than a week later, have still not responded to my message. They either don't care, or are too badly managed / organised to be able to deal with customers correctly, In any case it's not good enough: avoid.”

Helpful Report

Posted 6 years ago

I’m really sorry that no-one has contacted you about this problem. This has fallen well below our usual customer service standards. I have arranged to send the correct items and I have also arranged a suitable refund. Please accept our apologies for the inconvenience this has caused. Wych Bearings Limited

Posted 6 years ago

“Sadly my bearings have not arrived. What can I say :-(”

Helpful Report

Posted 8 years ago

Hi Arnold, I’m sorry to hear that you have not yet received your order. I can confirm that your order was despatched on the 30th March, by European post as requested. Despatch was delayed by the Easter Bank Holidays here. This delivery service can take 5-7 working days, so your parcel should be arriving any day now. Please can you let me know if you item hasn’t arrived by Monday 11th April?

Posted 8 years ago

Wych Bearings Limited is rated 4.9 based on 4,821 reviews