Wet Wall Works Reviews

Name: Wet Wall Works
Address: Unit 30 Lynedoch Industrial Estate, Wet Wall Works, Wet Wall Works, Greenock, Inverclyde
Rating: 4.06

4.1 Rating 820 Reviews

74 %

of reviewers recommend Wet Wall Works

4.1

Based on 820 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0300 3035553

Email:

websales@wetwallworks.co.uk

Location:

Unit 30 Lynedoch Industrial Estate, Wet Wall Works,
Wet Wall Works,
Greenock
Inverclyde
PA15 4AX

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Wet Wall Works 5 star review on 18th October 2025

Anonymous

Wet Wall Works 5 star review on 8th October 2025

Anonymous

Wet Wall Works 5 star review on 25th September 2025

Jackie Jackson

Anonymous

Anonymous // 01/01/2019

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“Quality shower wall panels. We got three samples and we are still deciding whether to go with normal porcelain tiles as they could work out cheaper. If we had a bigger budget them we would definitely buy from wet wall works.”

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Posted 8 months ago

“Had what we wanted at the most competitive price. Quick delivery (although items came over 2 consecutive days). Well wrapped and driver brought items to the house even though site says kerbside delivery so that was a nice bonus. Haven’t opened yet as not quite ready to start the bathroom refurbishment so can’t yet comment further.”

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Posted 8 months ago

“Very happy with the panels, trims etc, paid for next day delivery and received within 24 hours.”

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Posted 8 months ago

“Perfect.... paid for next day delivery from Paisley to Warwaick... arrived next day....”

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Posted 8 months ago

“Staff were very helpful & efficient”

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Posted 8 months ago

“My items have not turned up yet . We are builders and quite disappointed at present.”

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Posted 8 months ago

“Very happy with this produce and It easy to work on and fit”

Wet Wall Works 5 star review on 21st April 2025

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Posted 8 months ago

“Packaged really well. Exactly as ordered. Payed extra for next day delivery. Only shame was I wasn't able to track it. But it was delivered next day and really pleased with the service.”

Wet Wall Works 5 star review on 20th April 2025

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Posted 8 months ago

“Although I never ended up buying the item and had to cancel my order due to a mix up with my tradesperson. Wet wall works were brilliant, completely understood my issue and allowed me to cancel my order even though I had ordered on next day as it hadn't been dispatched and were able to locate it in the warehouse. Cannot comment on product but their customer service was excellent!”

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Posted 8 months ago

“I bought several samples for comparison but had to email in a query re: one of the designs I forgot to order. It was quickly answered giving me the information I needed.. However, the samples are of different sizes depending on the design which made it difficult for me when comparing.”

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Posted 8 months ago

“Very good service and the delivery person was excellent.”

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Posted 8 months ago

“Ordering easy, delivered when arranged priducts top quality absolutely top staff can't recommend them highly enough 10/10”

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Posted 8 months ago

“I was very impressed with the customer service – every staff member I spoke to was efficient and helpful. Unfortunately, I encountered multiple issues with the delivery company, including delays and items being sent to the wrong address. While the delivery experience was extremely poor, the customer service team did their best to assist and resolve the situation. However, the delivery problems were significant enough that they could influence our decision to reorder in the future.”

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Posted 8 months ago

Hi Stephen, Thank you for your review, and I will pass the information on to the web team. Concerning DX, I see that the driver ran out of time twice. Simply not good enough! I never understand if the drivers run out of time why the couriers don't upgrade jobs to an AM delivery the following morning and inform us, as it's infuriating waiting around for a no show. Looking further into this, they have a depot in Newport which is 60 minutes drive away, but an DX Express depot in Bridgend, where you live. Think they should rename the branch! Sorry Stephen about this, but in the future please give me a bell or email, as any order placed I can keep my eye on, and once the jobs on the vehicle, I will make contact with them. Kind Regards Rupert

Posted 8 months ago

“Great service and very fast delivery will use again and highly recommended”

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Posted 8 months ago

“Great product, fantastic quality and design. Easy ordering and very quick delivery, highly recommended!”

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Posted 8 months ago

“This is the third time I have been asked to review WWW, and again I say yes, they are good.”

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Posted 8 months ago

“Excellent service good communication friendly staff.”

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Posted 8 months ago

“Panels arrived on time although the packaging on one box was damaged with damage on the panel luckily it was on the back of the panel and I could hide it behind skirting Poor handling by couriers I think”

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Posted 8 months ago

“I ordered some shower wall panel samples i found it easy to order and they were very helpful”

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Posted 8 months ago

“Very good m, well packaged and great value products, courteous staff who answered my querie”

Wet Wall Works 5 star review on 14th April 2025

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Posted 8 months ago

Wet Wall Works is rated 4.1 based on 820 reviews