Wet Wall Works Reviews

Name: Wet Wall Works
Address: Unit 30 Lynedoch Industrial Estate, Wet Wall Works, Wet Wall Works, Greenock, Inverclyde
Rating: 4.06

4.1 Rating 817 Reviews

74 %

of reviewers recommend Wet Wall Works

4.1

Based on 817 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0300 3035553

Email:

websales@wetwallworks.co.uk

Location:

Unit 30 Lynedoch Industrial Estate, Wet Wall Works,
Wet Wall Works,
Greenock
Inverclyde
PA15 4AX

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Wet Wall Works 5 star review on 18th October 2025

Anonymous

Wet Wall Works 5 star review on 8th October 2025

Anonymous

Wet Wall Works 5 star review on 25th September 2025

Jackie Jackson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service recieved next day, very helpful, could not ask for more.”

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Posted 5 months ago

“Product seems to be good quality. Price very good. Not installed as of yet. We live in rural Wales and up a hill. Delivery van could not come up this hill. If my husband had not got a van we could not have taken our goods home. Part of goods were in van following day which I ( wife ) had to walk down to main road to collect goods. May I suggest your company choose another type van as good as all other vans that have no problem delivering up our lane.”

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Posted 5 months ago

“Fast delivery on samples. Products are high quality.”

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Posted 5 months ago

“I haven't had time to unpack yet but all seems in order.”

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Posted 5 months ago

“Lee was very helpful in dealing with my order very friendly and polite , order was delivered on day requested all in good order”

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Posted 5 months ago

“Excellent telephone support, Good levels of stock, quick delivery and well packaged and protected.”

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Posted 5 months ago

“Great service as always. Thank you.”

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Posted 5 months ago

“Extremely happy with the Kerradecco Stone Moon wall panels which I purchased for my kitchen. The walls were uneven due to house being built in the Victorian era and this product has covered the faults completely. My joiner said it was very easy to cut and put on the walls. It looks fantastic and the delivery was very quick. Would highly recommend.”

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Posted 5 months ago

“Never received the sample”

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Posted 5 months ago

“Next day delivery. Need we say anymore”

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Posted 5 months ago

“The slats are very nice although there is a super strong smell from the finish from them.. I have had others and they have not smelt like this. I have had tonair my property for days now and it is still stong odour.. other wise happy with the product..”

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Posted 5 months ago

“Fast delivery good quality edging fits well”

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Posted 5 months ago

“Good efficient service”

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Posted 5 months ago

“Very quick delivery”

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Posted 5 months ago

“I spoke with Lee on the phone great guy and great help couldn’t ask for any more from him he was very helpful I knew the stress I was under and sorted the panel for me, great guy !”

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Posted 5 months ago

“Samples very useful to make choices. Free samples arrived quickly. Thank you. Discount code offered for first order. Very good service”

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Posted 6 months ago

“Ordered 3 samples and very impressed with quality. Fast delivery too.”

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Posted 6 months ago

“I purchased spc wall and floor tiles and they were easy to install and look amazing.”

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Posted 6 months ago

“Although the samples arrived quickly. The pattern of the some of the samples were not visible”

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Posted 6 months ago

Good morning Esther, In my opinion, the one star is extremely harsh, and I hope once you've read the below, you will amend it, as reviews are important. For every sample product, the title is named, e.g., Fibo Rough Cement Colour Swatch – Sample, in the description we back this up. We have over 350 designs in stock. Some tile effect panels have grout lines 60 cm apart; therefore, to receive the full tile design, we could only cut 4 samples per panel. As the samples are free, this is not cost-effective for both product and packaging, and you would need to be home to sign for your samples, lengthening the delivery time. We would charge 1/4 of the RRP of a full panel, which would be counterproductive for us wanting to convert a sample order, and you'd run a mile ever placing a sample order due to the cost. On placing your order, the email received also pointed out that you would receive colour swatch samples, and once receiving the samples, you should have read the flyer, again explaining everything above. Our samples measure 18cm by 10cm, which give a good indication of the most prominent colour, so you can match up to other items in the environment the panel would be fitted to and how the light would be on the product compared to viewing on a screen. The flyer does say, If you have any questions, make contact, which we would hope be by phone or email, rather than a review site, but if you wish to see a full image or a video, we can certainly do this for you. Alternatively, please purchase a panel, and then we can arrange a returns code for you. That way, if the panel was a marble design, you would see the entire panel. Hope this clears up the sample size, and I would be grateful if you could amend your review. Kind regards, Rupert

Posted 6 months ago

“Really impressed with my purchase, very good quality and delivered quickly.”

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Posted 6 months ago

Wet Wall Works is rated 4.1 based on 817 reviews