Wellworking Reviews

Name: Wellworking
Address: Western Avenue Business Park,, Mansfield Road,, London, City of London
Rating: 4.96

5.0 Rating 1,214 Reviews

99 %

of reviewers recommend Wellworking

5.0

Based on 1,214 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Wellworking:

Wellworking is everything about working well, wherever work is.

We are an award-winning UK supplier of office and home furniture that specialises in workplace wellbeing. We have an online retail store and also carry out commercial office projects and workplace assessments.

Wellworking is a Certified B Corporation® which means we are committed to putting people and planet first.

Established in 1999, Wellworking was set up to provide people with quality office furniture that would also help them to work better. Workplace wellbeing has been at the core of our business ever since.

With offices in West London, Scotland and Worcestershire, we provide furniture & ergonomic solutions for the workplace and home including office chairs, desks and storage units, particularly for those that work with a computer for long periods. Our outstanding record of client loyalty is testament to the strong relationships we have built up with customers and suppliers alike.

Our online store delivers high quality, designer and ergonomic furniture at the best possible prices, and with industry-leading customer service.

The Wellworking commercial projects team works with companies from one to 5,000 employees to design and deliver the best possible office environments. Alongside them, our ergonomic services experts help companies to provide their employees with a safe working environment and improve the wellbeing of their colleagues.

Our track record of successful commercial projects can be viewed in our project portfolio. We are also the current holders of the 'Furniture Provider of the Year' title from the leading industry awards by Mixology.

We are an Authorised MillerKnoll dealer and also partner with other international manufacturers such as Vitra, Elite, HAG and USM to create working environments that promote productivity and sustainability. We choose ergonomic products that utilise the latest environmental innovations in materials and processes where possible.

One of the company's core principles is to work towards a sustainable and socially responsible future, and Wellworking hopes to inspire others so that wherever they work, they work well for the good of the community and the planet.

Visit Website

Phone:

02031100610

Email:

info@wellworking.co.uk

Location:

Western Avenue Business Park,,
Mansfield Road,,
London
City of London
W3 0BZ

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Wellworking 5 star review on 7th January 2024

Ning-Yue Antony Chang

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently started looking into ergonomic office chairs, as I realised that working long hours in a dining room chair was less than ideal. Even my office chair upstairs in my room was not capable of supporting me comfortably past 2 hours, as I would end up with a sore bottom and pain on my tailbone. I did some further research online and was recommended various Herman Miller chairs by top reviewers and was initially looking to purchase a refurbished one but decided against that after realising that I would not be covered by the amazing 12-year warranty that automatically comes with all new chairs. Therefore, I checked out the various Herman Miller dealers nearby and came across Wellworking. From the moment I visited their website and had a look at their reviews, I was really impressed by the range of products offered and the service provided to their customers. I was intrigued by the Mirra 2 chair for its affordable price for a high-end chair, level of customisation offered and the overall aesthetics. I was able to try out this chair at my friend's place of work and I was certain that this was the right chair for me. I placed an order immediately and had the chair delivered to me a few days later by a very friendly driver named Adrian. I was quite happy with my purchase, until I realised that after sitting in the chair for a long amount of time, the seat pan was not wide and long enough for my rather large legs; this caused me to experience some comfort issues, that were ruining an almost perfect chair. So, I decided to return this chair back to Wellworking and go for the Aeron size c, hoping that it would be more comfortable and hopefully the last chair that I will ever need to buy. I placed my order directly after returning the Mirra 2 and receiving my refund; the chair arrived to me a few days later. At first, my experience with the delivery of the Aeron was rather poor and not like the time I received the Mirra 2, as the delivery was an hour late and I was not notified. Also, the delivery driver did not seem to be in the best of moods, and this made me feel quite upset. What made matters worse is that I realised that the backrest had a series of scratches on it that were hard to ignore. I contacted Wellworking immediately and they were more than happy to arrange for an exchange, after I provided photos of the suspected damage. I was told that I would receive the replacement chair a few days later. When the day came, I was greeted by Ahmed who was the same driver that had delivered the Aeron a week prior. He was very friendly and apologised about the late delivery and assured me that this is not something that happens usually, as he had to deal with a silly customer who wasted his time and ruined his day - this was the reason why he ended up coming late to my house. Through my recent experience with Wellworking, I can confidently say that this is a company that prides itself on providing the best customer experience possible. Every single person that I dealt with from Wellworking, ranging from the customer service executive to the delivery driver were very friendly, helpful and professional. I have no hesitation in recommending this company to my friends, family and anyone else who is looking for ergonomic office furniture and wants to purchase from a company that cares.”