Wellworking Reviews

5.0 Rating 1,218 Reviews
99 %
of reviewers recommend Wellworking
5.0
Based on 1,218 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Wellworking Reviews

About Wellworking:

Wellworking is everything about working well, wherever work is.

We are an award-winning UK supplier of office and home furniture that specialises in workplace wellbeing. We have an online retail store and also carry out commercial office projects and workplace assessments.

Wellworking is a Certified B Corporation® which means we are committed to putting people and planet first.

Established in 1999, Wellworking was set up to provide people with quality office furniture that would also help them to work better. Workplace wellbeing has been at the core of our business ever since.

With offices in West London, Scotland and Worcestershire, we provide furniture & ergonomic solutions for the workplace and home including office chairs, desks and storage units, particularly for those that work with a computer for long periods. Our outstanding record of client loyalty is testament to the strong relationships we have built up with customers and suppliers alike.

Our online store delivers high quality, designer and ergonomic furniture at the best possible prices, and with industry-leading customer service.

The Wellworking commercial projects team works with companies from one to 5,000 employees to design and deliver the best possible office environments. Alongside them, our ergonomic services experts help companies to provide their employees with a safe working environment and improve the wellbeing of their colleagues.

Our track record of successful commercial projects can be viewed in our project portfolio. We are also the current holders of the 'Furniture Provider of the Year' title from the leading industry awards by Mixology.

We are an Authorised MillerKnoll dealer and also partner with other international manufacturers such as Vitra, Elite, HAG and USM to create working environments that promote productivity and sustainability. We choose ergonomic products that utilise the latest environmental innovations in materials and processes where possible.

One of the company's core principles is to work towards a sustainable and socially responsible future, and Wellworking hopes to inspire others so that wherever they work, they work well for the good of the community and the planet.

Visit Website

Phone:

02031100610

Email:

info@wellworking.co.uk

Location:

Western Avenue Business Park,,
Mansfield Road,,
London
City of London
W3 0BZ

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The seat is too hard and the back support too localised on the spine rather than the width of the back as well. Not for people with back problems. Shame because it looks lovely. Otherwise, great customer service from Wellworking.
Helpful Report
Posted 3 months ago
Thank you for taking the time to leave a review about Wellworking. We are sorry the product didn't suit you but are pleased to hear you good support from our customer service team. We are always happy to chat to customers about which chair might be right for them but not all chairs suit all people.
Posted 3 months ago
Selling Herman Chairs with no guarantee sticker! I ordered a Herman Millet office chair and it’s arrived with no guarantee sticker on the bottom. The delivery driver asked me to contact the office which I did within a few hours and got no response. I emailed them again on Monday and they’ve said we’ll make a note of it. I’ve asked them to either supply the guarantee sticker or collect the chair and give me a refund. Surprise.surprise no response. Buyer beware! Selling expensive chairs with no guarantee sticker and poor customer service!
Helpful Report
Posted 11 months ago
We are very sorry that you received a Herman Miller chair that was missing the guarantee sticker. Very occasionally they are missing when we receive the chairs from the manufacturers but we only ever sell genuine chairs sourced directly from Herman Miller. We believe we have already responded to your email to us yesterday and offered to exchange your chair free of charge which we are very happy to do. We pride ourselves on making sure that all our customers are completely satisfied with their purchase and endeavor to rectify any issues as soon as possible. Please do get back in touch if you have not received this correspondence.
Posted 11 months ago
UPDATE: We have now exchanged your chair for another one and have demonstrated where the guarantee sticker is on the underside of this chair.
Posted 11 months ago
on the day to order, we were not able to put a discount code, we called you and said we can cancel the order and try to put a discount code in later, your staff told us she will do it for us, but we have never received her email which she told us will be sent within 30 minutes.
Helpful Report
Posted 1 year ago
We are sorry that your order with Wellworking did not go as smoothly as you, or we, would expect. Unfortunately, we do not have a record of your phone call and would always encourage our customers to make further contact with us if they are not happy with how we respond. We hope you have received your order successfully and would ask you to make further contact with us if you are not happy with it.
Posted 1 year ago
Wellworking is rated 5.0 based on 1,218 reviews