Wellworking Reviews

5.0 Rating 1,213 Reviews
99 %
of reviewers recommend Wellworking
5.0
Based on 1,213 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Wellworking Reviews

About Wellworking:

Wellworking is everything about working well, wherever work is.

We are an award-winning UK supplier of office and home furniture that specialises in workplace wellbeing. We have an online retail store and also carry out commercial office projects and workplace assessments.

Wellworking is a Certified B Corporation® which means we are committed to putting people and planet first.

Established in 1999, Wellworking was set up to provide people with quality office furniture that would also help them to work better. Workplace wellbeing has been at the core of our business ever since.

With offices in West London, Scotland and Worcestershire, we provide furniture & ergonomic solutions for the workplace and home including office chairs, desks and storage units, particularly for those that work with a computer for long periods. Our outstanding record of client loyalty is testament to the strong relationships we have built up with customers and suppliers alike.

Our online store delivers high quality, designer and ergonomic furniture at the best possible prices, and with industry-leading customer service.

The Wellworking commercial projects team works with companies from one to 5,000 employees to design and deliver the best possible office environments. Alongside them, our ergonomic services experts help companies to provide their employees with a safe working environment and improve the wellbeing of their colleagues.

Our track record of successful commercial projects can be viewed in our project portfolio. We are also the current holders of the 'Furniture Provider of the Year' title from the leading industry awards by Mixology.

We are an Authorised MillerKnoll dealer and also partner with other international manufacturers such as Vitra, Elite, HAG and USM to create working environments that promote productivity and sustainability. We choose ergonomic products that utilise the latest environmental innovations in materials and processes where possible.

One of the company's core principles is to work towards a sustainable and socially responsible future, and Wellworking hopes to inspire others so that wherever they work, they work well for the good of the community and the planet.

Visit Website

Phone:

02031100610

Email:

info@wellworking.co.uk

Location:

Western Avenue Business Park,,
Mansfield Road,,
London
City of London
W3 0BZ

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Great. Did a good job, quickly and bang on the predicted delivery time. Pleasant driver.
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Posted 2 months ago
We're really pleased to hear you had a positive experience ordering from Wellworking. Thanks for leaving us a lovely review.
Posted 2 months ago
Good service with good customer interface regarding delivery
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Posted 4 months ago
That's great to hear! We really appreciate you taking the time to leave a review.
Posted 4 months ago
Overall the service was excellent, although an initial email enquiry went unanswered. Sadly, the chair I ordered wasn't right for me but this wasn't a problem, with Wellworking's return policy. Both delivery men were very pleasant and willingly carried the chair upstairs for me (on delivery) and down again (when I returned it). Wellworking has a good range of chairs and delivery is quite fast. I would recommend.
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Posted 5 months ago
Thank you very much for the recommendation. We're sorry the chair wasn't right for you but we'd rather our customers were completely happy with their purchase. We also apologise for missing your email but really appreciate you taking the time to write about your experience of ordering from us.
Posted 5 months ago
They dealt with my requests pretty well. Only slight issue was that they substituted a black part in my chair with a white one, without giving me a choice.
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Posted 6 months ago
Thank you for taking the time to leave a review for Wellworking. We want all our customers to be 100% happy and would never knowingly send customers the wrong specification. Our customer service team are always happy to answer any queries or resolve any issues even after your product has been delivered.
Posted 6 months ago
Very good service. Kept me informed of my order. Delivered the item with care.
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Posted 7 months ago
We really appreciate you taking the time to review your experience ordering from Wellworking and we're glad it was a positive one. Thanks for the kind comments.
Posted 7 months ago
Delivery guy was brilliant, took it upstairs and demonstrated the workings. Real customer service.
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Posted 11 months ago
That's great to hear! Thanks for taking the time to write a review for Wellworking.
Posted 11 months ago
Good delivery and product was £200 cheaper on this site than on herman miller
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Posted 11 months ago
It's good to hear you found us competitively priced and had a positive delivery experience. Thank you for taking the time to write a review for Wellworking.
Posted 11 months ago
Excellent availability and delivery was very impressive. A happy customer.
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Posted 1 year ago
We're glad you are another happy Wellworking customer. Thank you for taking the time to share your review.
Posted 1 year ago
Great in every respect except for the chair (carefully chosen for its colour) being very different to the photo (forest green instead of frost) - hence dropping a star. I decided I could live with the colour and didn't want to lose out on the excellent price, so very happy overall.
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Posted 1 year ago
Thank you for taking the time to write about your experience of ordering from Wellworking. We are very sorry that you have the wrong colour. Our team is investigating this and will be in touch as we want all our customers to be 100% happy.
Posted 1 year ago
Easy ordering process, good selection of products, quick delivery
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Posted 1 year ago
That's great, thanks for sharing your views about Wellworking. We're glad that ordering from us went smoothly.
Posted 1 year ago
Great product quick delivery. I found a small mark on the armrest which i tried to clean off without much success
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Posted 1 year ago
We are pleased to hear you had a smooth delivery service from Wellworking. We want our customers to be 100% happy so please do contact us if there is a problem with your chair. We really appreciate the positive rating.
Posted 1 year ago
Good prices and very accommodating with delivery times etc. and good customer service. Small hiccup with delivery which was sorted pretty much straight away. Would recommend.
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Posted 1 year ago
Thank you very much for the recommendation and five star rating. We're glad you had a positive experience ordering from Wellworking and that you found us competitively priced.
Posted 1 year ago
Delivery excellent. However not 5 stars, see below.
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Posted 1 year ago
We really appreciate the positive rating for the Wellworking service. We hope we were able to remedy your issue satisfactorily. Thank you for taking the time to share your review.
Posted 1 year ago
Great service by the company and the dlivery driver however my desk did not come with an assembly manual. I had to google it and fiound a pdf manual online froma random site, wasn't happy with that.
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Posted 2 years ago
So, there were delays, supply problems and other issues that weren't Wellworking's fault but were nevertheless deeply irritating. So that costs them a star. On the plus side, they kept me informed of all the problems, and were very apologetic. Their delivery driver was an absolute gem. The product was a Herman Miller Desk and arrived absolutely immaculate and looks great. I'm very happy with it.
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Posted 2 years ago
Great service and delivery
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Posted 2 years ago
Excellent product and great service, despite some confusion on the website with the description of the chair being the same as another, as the chair colour that was delivered (48hrs after order was placed) was not the one that I ordered. However within another 48 hours this was collected and replaced with the correct chair, all of which was communicated well and very timely. Would have been 5 stars if chair would have been correct on first delivery. I would use this company again despite the slight set-back.
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Posted 2 years ago
Near perfect service. Lost one star as the chair was delivered later than the communicated timeslot. That would not stop me from using them again, however. Would recommend this company to others
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Posted 3 years ago
Excellent website and really easy to place the order. The delivery was excellent and the driver was super careful and really polite. My only gripe was with the sales staff - when I called them, I spoke to lady who made me feel like I was inconveniencing her when double checking my order. On a call nearer delivery time, I had the same experience and my delivery instructions were not relayed to the delivery person. Overall, my experience was good but not sure if I would use this site again based on my interactions with the staff.
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Posted 3 years ago
Received on time as promised. Comfy chair. Only negative so far is no instructions provided with regards to the adjustable mechanisms
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Posted 3 years ago
Wellworking is rated 5.0 based on 1,213 reviews