I recently started looking into ergonomic office chairs, as I realised that working long hours in a dining room chair was less than ideal. Even my office chair upstairs in my room was not capable of supporting me comfortably past 2 hours, as I would end up with a sore bottom and pain on my tailbone. I did some further research online and was recommended various Herman Miller chairs by top reviewers and was initially looking to purchase a refurbished one but decided against that after realising that I would not be covered by the amazing 12-year warranty that automatically comes with all new chairs. Therefore, I checked out the various Herman Miller dealers nearby and came across Wellworking. From the moment I visited their website and had a look at their reviews, I was really impressed by the range of products offered and the service provided to their customers. I was intrigued by the Mirra 2 chair for its affordable price for a high-end chair, level of customisation offered and the overall aesthetics. I was able to try out this chair at my friend's place of work and I was certain that this was the right chair for me. I placed an order immediately and had the chair delivered to me a few days later by a very friendly driver named Adrian. I was quite happy with my purchase, until I realised that after sitting in the chair for a long amount of time, the seat pan was not wide and long enough for my rather large legs; this caused me to experience some comfort issues, that were ruining an almost perfect chair. So, I decided to return this chair back to Wellworking and go for the Aeron size c, hoping that it would be more comfortable and hopefully the last chair that I will ever need to buy. I placed my order directly after returning the Mirra 2 and receiving my refund; the chair arrived to me a few days later. At first, my experience with the delivery of the Aeron was rather poor and not like the time I received the Mirra 2, as the delivery was an hour late and I was not notified. Also, the delivery driver did not seem to be in the best of moods, and this made me feel quite upset. What made matters worse is that I realised that the backrest had a series of scratches on it that were hard to ignore. I contacted Wellworking immediately and they were more than happy to arrange for an exchange, after I provided photos of the suspected damage. I was told that I would receive the replacement chair a few days later. When the day came, I was greeted by Ahmed who was the same driver that had delivered the Aeron a week prior. He was very friendly and apologised about the late delivery and assured me that this is not something that happens usually, as he had to deal with a silly customer who wasted his time and ruined his day - this was the reason why he ended up coming late to my house. Through my recent experience with Wellworking, I can confidently say that this is a company that prides itself on providing the best customer experience possible. Every single person that I dealt with from Wellworking, ranging from the customer service executive to the delivery driver were very friendly, helpful and professional. I have no hesitation in recommending this company to my friends, family and anyone else who is looking for ergonomic office furniture and wants to purchase from a company that cares.