I recently had a fantastic experience with WellWorking when buying a much needed computer chair. I’ve had back pain for 2 years, severe pain that can’t be treated by therapists… it was time to get a chair that will not do further damage, but instead help my pain & posture. I’d obviously heard & read about Herman Miller chairs but the price was scary. Originally I found an ex-display Aeron chair on the WellWorking website for almost half price, and paid for it online on a Saturday. Feeling like I needed reassurance, I phoned on the Monday and got through to Laura who was so incredibly gracious, helpful & so lovely to speak to. After much deliberation on the phone to Laura, I decided to swap my online Aeron purchase, for the Mirra 2 which was still in my budget at full price, but gave me a 12 year guarantee. It arrived 2 days later, brought down especially from the warehouse by WellWorking’s own couriers (I was expecting DPD or similar). Ahmed was wonderful, so funny & warm natured, even to my dog! He gave me an excellent demonstration & I liked him immensely - What a very kind, very friendly & very helpful man. After a few days of using the Mirra 2, as amazing as it was I had doubts. My colleague said I should have gone for the Aeron, so I decided to travel to the showroom to try all the chairs before making up my mind, as I had 14 days to make a swap (if necessary). Upon arrival at the showroom, David was such a nice guy - what a helpful team! I tried every chair, David was so knowledgable and didn’t rush me or pressure me at all. Immediately when I sat on the Aeron there was no contest, so I made the swap immediately and paid the difference, buying a brand new, full price Aeron with 12 years guarantee - Thank you David, you were brilliant. Once again, 2 days later, my friend Ahmed arrived & he was just as lovely as the first time. He swapped the chairs and gave me another demo. I had told David how nice Ahmed was, so it was kind of David to arrange for him to come again for the continuity. I love my chair, it feels like a bed… it’s pure delight! Thank you so much WellWorking, to Laura, Ahmed & David… what a great investment for my future. I can’t recommend you all highly enough, you’re such a kind & excellent team who really know your stuff! S