VidiVet Reviews

Name: VidiVet
Address: 110-114 Duke Street, Liverpool, Liverpool
Rating: 4.97

5.0 Rating 914 Reviews

99 %

of reviewers recommend VidiVet

Company Reviews

Metrics

Info

5.0

Based on 914 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
On-time Delivery	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About VidiVet:

Ask any question about your pet 24/7 via the VidiVet app. Our friendly vets send you a personalised video reply in next to no time.
Peace of mind in minutes.

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Anonymous

Anonymous // 01/01/2019

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“VidiVet is absolutely amazing! Very convenient and staff are wonderful!”

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Posted 3 years ago

“I received a wonderfully warm, credible and helpful response from a vet. The reply I got within 15 minutes (!!) and made me feel taken seriously, yet at ease. Cannot recommend enough!”

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Posted 3 years ago

“Fantastic service. A complete answer within 10 mins of messaging at 7.25 a.m. in the morning. Jo the vet who replied to us by video message was brilliant. Can't praise the service enough. Thank you so much for your expert advice and for putting our minds to rest. Saved us a trip to our vets and probably a bill for over £200!”

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Posted 3 years ago

“I couldn’t believe how quickly I received a response to my query. Both Sarah and Nick were very kind to help me with my problem. Fantastic service, thank you for offering it 🐈‍⬛🐈‍⬛”

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Posted 3 years ago

“Very friendly and helpful. Was impressed by the fact they followed up next day”

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Posted 3 years ago

“This service is amazing. They video message reply really quickly with vet advice. Have used the service twice now for my rabbits and its really great. Feel really reassured knowing I can get free advice out of hours 😊”

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Posted 3 years ago

“Great service from Vidivet. I have used them a few times now and each time the reply has been quick, friendly and very comprehensive. Even though this occasion was a Sunday morning, I had a reply within a few minutes. The new version of the App is so much better and is really easy to use. I would recommend it to anyone who has a pet, it is very reassuring to know that advice is available at the touch of a button. Thank you 😊”

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Posted 3 years ago

“I used the service recently when my dog cut his paw. The vets were fantastic and came back within a couple of minutes of me sends the post. They gave me advise along the way and even checked in to see how he was doing. Great service, thank you”

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Posted 3 years ago

“I've had reason to use vidivet a couple of times and both times I had a helpful reply from a vet. Saves a lot of worrying about the little things. When you need to know but don't need the vet.”

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Posted 3 years ago

“Very quick response with a very in detail video explaining in great detail! Thank you so much”

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Posted 3 years ago

“Very fast and easy to use”

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Posted 3 years ago

“Used the service twice now. Both times a very quick response and sound advice. Excellent service for when you just need to run it quickly past a professional.”

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Posted 3 years ago

“Really good service to use out of hours for non emergency problems. The vets are quick to respond and give you all the knowledgeable advice and support you require. Put you at ease.”

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Posted 3 years ago

“Absolutely brilliant service , put my mind to ease . Answered my question very thoroughly and very quickly.”

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Posted 3 years ago

“Vidivet is fantastic and saved us huge amounts of time (otherwise worrying about our dog) and money (by not having to take him to the vets!!) I always get a response within 5 minutes of submitting a question without fail. I am honestly blown away by the quality of this service and the vets are all amazingly knowledgable and kind. Cannot fault the app. Thank you!!”

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Posted 3 years ago

“I like vidivet because they help answer my question and I like how they record videos to answer my queries I can keep referring to them to help me.”

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Posted 3 years ago

“Very prompt informative video replies. Excellent service and follow up given.”

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Posted 3 years ago

“Posted about my dogs paws vet was quick on answer and made me feel at ease”

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Posted 3 years ago

“Incredible service for peace of mind within minutes.”

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Posted 3 years ago

“I was very impressed on the quick response, Great info Thanks”

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Posted 3 years ago

VidiVet is rated 5.0 based on 914 reviews