Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,866 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,866 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 12th January 2026

290

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Aside from backorder communication / shipping this is a great company”

Helpful Report

Posted 5 years ago

“Hi, You are doing a great job promoting these amazing devices however for a begining there is a lot of dissapoints until zwave technology is understand. Documentation is good for some devices but not so good for others. Battery operated devices are the one that rise most of the problems due to poor comunications. These devices needs to be more documented. Maybe a "FAQ section" will be usefull. Best Regards!”

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Posted 12 years ago

“Very quick and clear advice, which I have taken and purchased accordingly. Let's see how far I get when the dimmer 2 and vera plus arrive.”

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Posted 7 years ago

“Great selection at pretty unbeatable prices! Lack of stock for some key items is a little frustrating.”

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Posted 8 years ago

“good quality products, reasonable detail on website. Main improvement they could make is to let you know if a product in an order is out of stock rather than hold the whole order until that item comes in.”

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Posted 5 years ago

“My only suggestion is that the final add on delivery charge was a bit sneaky. I could find no way of finding out about delivery charges on the web site and therefore assumed that spending over £300 would qualify for free delivery. But suddenly at the very end I was hit with a delivery charge without any advanced warning. Granted at between £3-£4 this wasn't too important but I do think it's a bit sneaky not to make the delivery charges visible much earlier.”

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Posted 8 years ago

“Good company, excellent service. Occasionally more expensive that competition”

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Posted 8 years ago

“Was concerned about the Aeotec USB controller compatibility with the Pi4. Glad to see the assurances that the version supplied does not need the USB adapter.”

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Posted 5 years ago

“My first choice for home automation purchases. Good advice that can be trusted to be vendor neutral”

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Posted 9 years ago

“Easy website. Pay pal was not working but all good otherwise”

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Posted 8 years ago

“very easy and fast, i could get almost all the information i was needed to choose my products”

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Posted 5 years ago

“Very good, but 1 * knocked off as website is very slow sometimes.”

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Posted 5 years ago

“whole process seems very smooth. and plenty of information on the site.”

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Posted 8 years ago

“Ordering fairly simple, Prices Fair. Bought from them before, suspect I will do again! 4 stars because a little friction on the checkout (cut and paste the credit card number caused the checkout to think it was a different card type) Really like the way that the instructions for the products bought are linked in the order confirmation/acknowlegement.”

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Posted 8 years ago

“Lots of products to choose from especially for stuff like zwave. It has links to manuals which are very useful. Vesternet also has a stock of the latest products.”

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Posted 5 years ago

“thanks”

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Posted 3 years ago

“I just ordered an article still not available. The order process was smooth enough. Further consideration at delivery time.”

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Posted 5 years ago

“We will see how the order goes and give it a five star later”

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Posted 7 years ago

“Delivery and communication are quick and efficient, any issues or questions are answered speedily.”

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Posted 8 years ago

“Problem with account. I could not log to my account to order a couple of items I wanted. It was resolved very quickly by the helpful staff through e-mail exchange.”

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Posted 5 years ago

Vesternet is rated 4.8 based on 2,866 reviews