Vesternet Reviews

Name: Vesternet
Address: 128 City Road, London, London Borough of Islington
Rating: 4.81

4.8 Rating 2,832 Reviews

97 %

of reviewers recommend Vesternet

4.8

Based on 2,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

03452268572

Email:

sales@vesternet.com

Vesternet 5 star review on 5th September 2025

289

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fine experiance”

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Posted 4 months ago

“Innacurate stock control & a useless AI generated response.”

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Posted 11 months ago

“This is the first time ordering through Vesternet and I am writing this before the product is shipped so I cannot comment on shipping time. I will say that I am able to purchase a Hubitat product made in North America but stocked in the UK so I do not have to deal with the US customs fee personally or long delivery times.”

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Posted 1 year ago

“Every time I have tried to complete the review to get priority shipping it never works so waiting to see if successful this time!”

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Posted 1 year ago

“Frustrating order process with a free shipping upgrade offered but then o further communication. The order status on the Shop app is meaningless. Disappointing start to what I thought would a relationship with e key supplier for my Smarthome journey.”

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Posted 1 year ago

“Happy with my purchases, but the website was really slow and awkward to load”

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Posted 1 year ago

“Good prices when on offer.”

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Posted 1 year ago

“A great range of devices and simple ordering.”

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Posted 1 year ago

“Delivery is good but I did have some electrical noise problems with one of their own brand devices.”

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Posted 1 year ago

“Easy to understand”

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Posted 1 year ago

“Prices are good, however I had no updates on my back order for 4 weeks, when I emailed to chase I was told back ordered products no longer available - unclear why nobody was able to message me earlier to say this!”

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Posted 1 year ago

Sorry about that Ian - we should have emailed you but didn't. I'll send you an apology gift card now - hope you'll trust us again

Posted 1 year ago

“will provide further details once item is received”

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Posted 1 year ago

“Not yet received but order anc checkout process was smooth”

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Posted 1 year ago

“the discount codes displayed better price, but checkout said not available at this time.. very disappointing”

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Posted 1 year ago

The product was end of life and so out of stock

Posted 1 year ago

“Ordered several Z-wave devices. Had to return two because they weren’t as described (they sold a temp/humidity sensor but only does temp, hence 3/5) but staff have been helpful and the price was very good. Have just ordered a temp/humidity sensor to replace my returns which I know will work.”

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Posted 2 years ago

“Quick and easy site to use to find the product suitable to our needs.”

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Posted 2 years ago

“Had what I needed at a competitive price.”

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Posted 2 years ago

“I struggled to get support on Shelly wiring but trying Vesternet devices now.”

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Posted 2 years ago

“Great product line, but slow support. Telephone support would be awesome (I realise there's a cost to this)”

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Posted 2 years ago

“Vesternet have a great range of products.”

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Posted 2 years ago

Vesternet is rated 4.8 based on 2,832 reviews