“I came to the UK two months ago and I have applied the insurance for my first car, and Vavista came as the cheapest with some good features. Vavista gives affordable quotes for people who has no NCBs”
“Had to cancel after being a customer for a matter of days, after requesting a change in my excess from £200 to £180 this caused the premium to shoot up and they wanted payment on the day. I said can this not be added to my monthly payments as an overall premium and they said no. Which is bad considering its £20 difference in my excess however this was a must for me and since they had no options whatsoever i had to cancel, cost me £20 for nothing but glad i dodged a bullet customer service is terrible took me 6 times to get through to customer service cheap insurance poor service”
Hi Jake, thank you for your feedback. We take customer satisfaction seriously and we are sorry that we did not meet the standards you would expect to see. We would like to apologise for the inconvenience and frustration this would have caused to you. We want you to know that we appreciate your feedback. It will allow us to resolve any problems that occur and help us to improve our services. Thank you.
“Had our policy 2 months but had to sell car to due cost of living being high so cancelled our policy & got hit with a £194 cancellation bill,not impressed & will never use again,plant a few trees with cancellation bills like that”
Hi, thank you for your feedback. Firstly, we would like to apologise for the frustration you've recently experienced with us when cancelling your policy. We want you to know that we appreciate your feedback. It will allow us to resolve these issues in the future and hopefully improve them and our services moving forward. Thank you.
“Last three years am with Vavista insurance, and they are very concerned about environment and they plant trees for every policy they sold and they got Dr sally well-being programs all are amazing , so I recommend Vavista for green world ☺️”
“I checked online few car insurance company but the best price I get from this company and very friendly customer service highly recommend this company for car insurance”
