Had to cancel after being a customer for a matter of days, after requesting a change in my excess from £200 to £180 this caused the premium to shoot up and they wanted payment on the day. I said can this not be added to my monthly payments as an overall premium and they said no. Which is bad considering its £20 difference in my excess however this was a must for me and since they had no options whatsoever i had to cancel, cost me £20 for nothing but glad i dodged a bullet customer service is terrible took me 6 times to get through to customer service cheap insurance poor service