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Vanstyle Reviews

4.5 Rating 3,467 Reviews

87 %

of reviewers recommend Vanstyle

Company Reviews

4.5

Based on 3,467 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Vanstyle:

The UK's leading supplier of van accessories for VW, Ford, Vauxhall and other leading vans

Visit Website

Phone:

01623 797 358

Email:

marketing@vanstyle.co.uk

Location:

Unit 1, Bilsthorpe Business Park,
Unit 1, Bilsthorpe Business Park
Bilsthorpe
NG22 8ST

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Vanstyle 5 star review on 29th April 2024

Vanstyle 5 star review on 19th April 2024

Vanstyle 5 star review on 19th April 2024

Vanstyle 5 star review on 19th April 2024

Vanstyle 5 star review on 19th April 2024

Vanstyle 5 star review on 15th April 2024

Vanstyle 5 star review on 12th April 2024

214

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“T6 wing mirror I chose to purchase a replacement wing mirror from Vanstyle in belief I would receive something near to OEM quality, unfortunately what I did receive was a Chinese manufactured item that I could have purchased from EBay for a third of the price. The mirror is very poor quality and vibrates so violently when on a motorway journey that it is actually unusable. Sorry Vanstyle , not a satisfied customer.”

Posted 2 years ago

Hi Ben - we are sorry that you are not a satisfied customer on this occasion, we have passed your feedback to our products team to look into further. Thank you Vanstyle

Posted 1 year ago

“Placed order on 4 April, email on 5 April saying order 3296248 loaded into automated system. Another email saying about out of stock item , replied asking for stock items to be sent and out of stock items to be on back order. Email received confirming my preferences.11 April email to say order despatched,received orderon the 13 April all good. Got email on 14 April saying bank card declined, please call . Money was taken from my account on 4 April! !! Now have to wait over Easter weekend to find out what's going on ,not impressed”

Posted 2 years ago

Hi Mark - we understand from your feedback why you are not impressed and we apologise for the inconvenience. We use all constructive comments like this to help us try and improve our service in the future. Thank you for making us aware and sorry again you didn't have the best experience on this occasion. Thanks Vanstyle

Posted 1 year ago

“Don't like giving bad reviews.. my parcel arrived at my supposedly delivery postcode.. someone else signed for it and walked off with my parcel... picture attached of delivery time and a dodgy signature... when I phoned the person on the other end didn't seem to bothered as it was signed for ...”

Posted 2 years ago

Hi Derek - we are sorry that there were issues with our courier partners delivering your order, can you confirm did this get resolved? If not please let us know at sales@vanstyle.co.uk Thank you Vanstyle

Posted 1 year ago

“Put my order in said it was an automated system so waited a few days checked my account “ still processing” after 5/6 days called to ask what was happening to be told “ I have your order in my hand you should receive it tomorrow eventually turned up on the 11th April!”

Posted 2 years ago

Hi Paul - we are sorry your order took longer than expected to land and we hope you are now enjoying your new parts. Thanks Vanstyle

Posted 1 year ago

“Placed order on 25th March had no confirmation when checked my account only to say it is being processed. Emailed approx a week later to find out what was happening to be told that payment hadn't gone through. Phoned to get payment sorted now waiting on delivery. Was hoping to get items before going away for the week but unfortunately it wasn't to be. Delivery taking longer than expected. Vanstyle asking about my opinion and I haven't even received items. My account still showing order is being processed. Disappointing to say the least”

Posted 2 years ago

Hi - we are sorry to learn you haven't had the best experience with us up to yet, we hope that now the payment issue has been resolved that your goods will be with you asap. We apologise for any inconvenience this has caused and hope that you enjoy your parts when they land. Thanks Vanstyle

Posted 2 years ago

“Very good accessory's unfortunately brackets for side steps which were sent were for a VW & they should of been Mercedes after 2 phone calls i still have not received my brackets a week after informing them of the problem”

Posted 2 years ago

Hi Iain - our apologies for the delay in getting the replacements out to you. If they still haven't landed please can you notify us at sales@vanstyle.co.uk to look into further. Thank you Vanstyle

Posted 2 years ago

“I still havnt received my order”

Posted 2 years ago

Hi Saam - we apologise for any inconvenience that your order hasn't yet arrived. If you require any further updates please don't hesitate to contact us at sales@vanstyle.co.uk Thank you Vanstyle

Posted 2 years ago

“I went to vanstyle to purchase a set of alloys and tyres and was met by a very polite and helpful member of staff. As the wheels weren't in stock I was told I would have to order online and as I wanted to collect , okay delivery then they would reimburse . Fair enough. I then had a voicemail on the Monday confirming this and that the wheels would be in for Wednesday for collection friday. Later in the week I rang and was told no problem. I then rang on the Thursday to ve told I had misunderstood what the staff had said! Very poor and their mistake not mine . I went elsewhere and saved over £100”

Posted 2 years ago

Hi Peter - we are sorry we didn't get our communications quite right with your request, we have fed this back to our customer services team to help us improve our service in the future. Thank you

Posted 2 years ago

“Very poor dispatch, took three days to post. Emailed company, they said they were busy!!! One week to arrive, when paying expensive postage”

Posted 2 years ago

Hi Jonathan - we are sorry we didn't get the customer service quite right with your order, we do however hope you are now enjoying your parts. Thank you

Posted 2 years ago

“I've been asked to write a review but have unfortunately not received the goods yet. Both items were listed as in-stock when I ordered but I have since been told that they are waiting for stock. No indication of how long I will be waiting. Will reserve judgement.”

Posted 2 years ago

Hi Drew - sorry that your order is taking longer than anticipated to get to you, we hope to get them to you very soon. Apologies for the inconvenience. Vanstyle

Posted 2 years ago

“Ordered pair of carbon fibre effect number plate surrounds for my new Citroen dispatch. Unfortunately they are too big for the profile of the front bumper and keep setting off the parking sensors”

Posted 2 years ago

Hi Mark - we are sorry to learn you aren't entirely satisfied with your number plate surrounds, if you require any further assistance please contact us at sales@vanstle.co.uk Thank Vanstyle

Posted 2 years ago

“Sorry to say I still haven’t received my order.”

Posted 2 years ago

Hi Desmond - we apologise that your order hasn't yet arrived, which has been impacted by the Christmas schedule both in terms of the couriers delivery timescales and also having a smaller warehouse team from the 23rd December to 4th January. We are following up on all enquiries with our couriers but if you require any further information please do contact us at sales@vanstyle.co.uk. We apologise for the inconvenience and thank you for your patience. Thank you

Posted 2 years ago

“Can't review as haven't received item yet”

Posted 2 years ago

Hi Angus - we apologise for the delay in your goods arriving, if you require any additional tracking updates please do contact us at sales@vanstyle.co.yk. Thank you

Posted 2 years ago

“Still waiting for my delivery, will wait to see what the quality is like before ordering anything else”

Posted 2 years ago

Hi Andrew - we apologise for the delay in your goods arriving, if you require any additional tracking updates please do contact us at sales@vanstyle.co.yk. Thank you

Posted 2 years ago

“I recently purchased two laser spot lights for my minibus only to find out that they would not fit my bus with it been the new 2020 model I've had to buy a new front grille so I could get the lamps to fit. I wasn't to impressed with the staff working for you that didn't know what the solution was when I informed them of the problem. I have now got the lights fitted and they are very good Thank you”

Posted 2 years ago

Hi Andy - thanks for your feedback and we are pleased you have now got your lights in working order and you're happy with them. Thank you

Posted 2 years ago

“No instructions,”

Posted 2 years ago

Hi Richard - please email our customer services team at sales@vanstyle.co.uk with your order number and they'll be able to help you with the instructions. Thank you

Posted 2 years ago

“The finish wasn't very good”

Posted 2 years ago

Hi - we are sorry to learn you aren't satisfied with your product, if you did have any other feedback you wanted to be aware of in relation to this ,please do contact us at sales@vanstyle.co.uk - thank you.

Posted 2 years ago

“Delivery was not as stated although still charged £15 for the privilege. Aftermarket step is of poor quality overall disappointing experience.”

Posted 2 years ago

Hi Andrew - thank you for your feedback, we have passed your comments back to our customer services team about the delivery experience you encountered and if you require any further assistance regarding your step please don't hesitate to contact us at sales@vanstyle.co.uk - thank you

Posted 2 years ago

“Ordered wheels and tyres over a month ago and still not here, if I have to put tyres on the wheels I have already because you take so long will you pay for them, no you won’t and you can’t even give me a time scale just a email every week saying they’re due in on 28th October 🤷‍♂️ It’s my work van and I’m in urgent need of the wheels and tyres I’ve ordered”

Posted 2 years ago

Hi Colin - we are sorry to learn of the issues you have experienced with your order, we have asked our customer services team to provide you with an update. Thank you

Posted 2 years ago

“Not the best service Ordered vito side steps Rang them after 4 days to check the order 20 minutes on hold Excuse was the steps were difficult to get to in the warehouse So the staff had just basically sacked the order off And did something easier to fill their day”

Posted 2 years ago

Hi Michael - we are sorry to learn about your experience which clearly isn't the service we would expect. We have passed your feedback on to our customer services team to help us improve in the future. Thank you

Posted 2 years ago

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Vanstyle is rated 4.5 based on 3,467 reviews