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Vanstyle Reviews

4.5 Rating 3,467 Reviews

87 %

of reviewers recommend Vanstyle

Company Reviews

4.5

Based on 3,467 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Vanstyle:

The UK's leading supplier of van accessories for VW, Ford, Vauxhall and other leading vans

Visit Website

Phone:

01623 797 358

Email:

marketing@vanstyle.co.uk

Location:

Unit 1, Bilsthorpe Business Park,
Unit 1, Bilsthorpe Business Park
Bilsthorpe
NG22 8ST

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Vanstyle 5 star review on 29th April 2024

Vanstyle 5 star review on 19th April 2024

Vanstyle 5 star review on 19th April 2024

Vanstyle 5 star review on 19th April 2024

Vanstyle 5 star review on 19th April 2024

Vanstyle 5 star review on 15th April 2024

Vanstyle 5 star review on 12th April 2024

214

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and price. Had problem with card payment and was asked to call them to rectify. Called as soon as I received email but spent over 20 minutes on hold so gave up! Clearly Vanstyle can not be bothered dealing with customers on the phone which is really disappointing. I cancelled the order and bought elsewhere with no hassles whatsoever.”

Posted 1 year ago

Hi Gavin - we are sorry that you didn't have the best customer experience with us and are sorry you went elsewhere. All orders are important to us and unfortunately we do experience high volumes of calls which can sometimes lead to delays in getting through to us. We apologise for any inconvenience and hope to be of service again in the future. Thanks Vanstyle

Posted 1 year ago

“Not overly impressed took nearly a week to dispatch my items then took courier 3 days to get them to me and charged a tenner for the pleasure, if paying that much you expect better service, won’t be rushing back.”

Posted 1 year ago

Hi Tim Thank you for your comments and feedback and apologies that your order took longer than expected to arrive. We do however hope that you are now enjoying your parts. Thanks Vanstyle

Posted 1 year ago

“Hi. The purchase was fine, arrived on time etc but it simply did not fit ! No matter what I did could not get it in to fit with the door seal. Had to revert back to the original.”

Posted 1 year ago

Hi Jonathan - we are sorry that your part did not fit. If you have any further feedback or wish to discuss this further please do contact us at sales@vanstyle.co.uk Thank you Vanstyle

Posted 1 year ago

“Ordered a full set of mudflaps for my t5 unfortunately they arrived with no instructions and although front ones where quite straight forward, the rear are causing a real issue and the brackets supplied don’t seem to line up any wear on the under chassis and are still waiting to be fitted”

Posted 1 year ago

Hi Mark - our apologies for the inconvenience that there were no instructions for the rear mud flaps. If you do still require any assistance fitting them please contact us at sales@vanstyle.co.uk Thank you Vanstyle

Posted 1 year ago

“Disappointed in vanstyle, brought a small item (clip for sun visor on VWT6). The item was only £2 but they charged £4 postage. Anyway part turned up but was only a cover not the clip as the listing was misleading as it showed the whole clip. Emailed them to complain and had no response. I’ve shopped a lot with them but now would look elsewhere first.”

Posted 1 year ago

Hi Dave We are sorry we didn't get things quite right with your order. We do hope we get the opportunity to put it right on the next one. Thank you Vanstyle

Posted 1 year ago

“Your delivery man just dropped the wheels off outside my house for the second time didn't even knock the door to let my mrs know.”

Posted 1 year ago

Hi Daniel We are sorry the courier we used to deliver your wheels left them outside your home, we will give this feedback to the courier company. Apologies for the inconvenience. Thanks Vanstyle

Posted 1 year ago

“Item had paint damage and looked second hand . Not very impressed for the cost involved . But it functions so I have not made a fuss . I even recommended the product to others without mentioning this rather important negation . But I will be wary of buying again .”

Posted 1 year ago

Hi Steve Thank you for your feedback and for recommending us to others, we are of course sorry to learn you weren't entirely satisfied with the quality of your product. Thank you Vanstyle

Posted 1 year ago

“Great products but poor after sales. I'm still trying to talk to someone with regards to an exchange but having emailed twice and called several times I'm still waiting to make contact.”

Posted 1 year ago

Hi Andy - our apologies that this wasn't dealt with in a timely manner and for the inconvenience this caused. Thanks Vanstyle

Posted 1 year ago

“after buying a small item,it was so long on arriving very late”

Posted 1 year ago

Hi Mark - we apologise for the late delivery of your order and hope you are now enjoying your parts. Thanks Vanstyle

Posted 1 year ago

“I had ordered tomahawk wheels with tyres,the website said they had plenty in stock and it would be 2 weeks for delivery,then get an email the next day to say they are on eating lunch n delivery for them,so I phoned to see what what was happening and the person I was talking too didn’t seem bothered that they were waiting on delivery,no apology so I cancelled the order and the guy still seem to me that they had just lost a £1500 order,poor customer service”

Posted 1 year ago

Hi Alastair - we are sorry that we weren't able to fulfil your order on this occasion and that you had to cancel your order, and we can assure you all orders whatever the value are important to us. We hope we can be of service at some point in the future. Thanks Vanstyle

Posted 1 year ago

“Advertised as Gloss and they are Satin, Coatings easily scratched, mounting brackets on bars prone to bar collapsing if bolts come loose under weight. Not a great purchase in quality. Mods required.”

Posted 1 year ago

Hi Simon - we are sorry to learn there were issues with the products you ordered, we have passed these on to our products team to be aware of. Thank you Vanstyle

Posted 1 year ago

“I ordered a set of LWB running bars for my VW transporter and was sent out the running bars for a SWB transporter. I rang up Van style and the operator apologised and sent me out another set the next day, however when the second set were received, they too were for a SWB. called again and was told they would investigate the error. Haven't heard anything since, still waiting for a response!”

Posted 1 year ago

Hi Andrea - we are sorry you feel you have had a poor experience with us and we apologise for any inconvenience, and it was certainly never our intention to ruin the gift from you to your husband. We have looked into this again and we acknowledge there was a labelling issue on the box which has caused the confusion for which we do apologise. Thank you for pointing out that we did try to resolve this by sending a replacement set, and again we recognise that the label on this box too caused confusion but we are disappointed that the delivery was refused and returned with the courier as we were confident these were correct. Kind regards Vanstyle

Posted 1 year ago

“Still waiting for delivery. Into week two now for something that was 1-2 working days.”

Posted 1 year ago

Hi - we apologise for the late delivery of your order and hope you are now enjoying your parts. Thanks Vanstyle

Posted 1 year ago

“Hi it still has not come?”

Posted 1 year ago

Hi Martyn - we apologise for the late delivery of your order and hope you are now enjoying your parts. Thanks Vanstyle

Posted 1 year ago

“An item within a reasonably big order wasn't in stock so none of the order was dispatched as a result. I understand the logic but there was no communication to confirm that. Now 10 days after initial order and still yet to receive anything. Initially chased via email without response.”

Posted 1 year ago

Hi We apologise for our lack of communication and we have highlighted your feedback to our customer services team to ensure you receive an update asap. We apologise for the inconvenience. Thank you Vanstyle

Posted 1 year ago

“I'm still waiting for what I've ordered so I can't say what's it's like.”

Posted 1 year ago

Hi Daniel - sorry your order hasn't arrived as yet, if you require any further tracking updates please don't hesitate to contact us at sales@vanstyle.co.uk Thank you Vanstyle

Posted 1 year ago

“Fast delivery,t6.1 gloss black grill was poor quality and fitting , the moulding wasn’t great where it attached to the bumper, would use again, I have used other companies in the past for these item and they where a lot better quality”

Posted 1 year ago

Hi there - thank you for supplying us with your feedback and we are sorry to learn you didn't feel the quality was very good. We have passed your comments on to our products team to be aware of. Thank you Vanstyle

Posted 1 year ago

“My order went to the wrong street and when I received it all the boxes where open Not happy with the service”

Posted 1 year ago

Hi Ian - we are sorry you have had issues with your delivery, we have notified our courier partner and if any parts are damaged please let us know at sales@vanstyle.co.uk Thanks Vanstyle

Posted 1 year ago

“Selection of products on the website is very good and the website is easy to navigate. Prices however are higher than average elsewhere I’ve found. I purchased a product on the 12th which was a Tuesday, It wasn’t even dispatched however until the following Monday 6 days later. The delivery then took 2 days so in total it took 8 days from me purchasing the item to receive it which by todays standards is quite poor, especially considering I was charged a fiver for delivery. To make matters worse the item, which was an auto headlight switch, was defective and didn’t even work. I wrote an email to the support address and I called the helpline but had no answer despite holding for 20 minutes. It was only when I opened a PayPal dispute that I got a prompt reply and an agreed refund. So all in all a relatively bad experience but that’s not to say it’s always like that, just make sure you use PayPal at check out.”

Posted 2 years ago

Hi - thank you for sharing your feedback with us and we apologise that you didn't have the best experience with us on this occasion. We are using your comments to try and help us improve our service in the future. Thank you Vanstyle

Posted 1 year ago

“I’m disappointed that I ordered something and after ordering I was notified it wasn’t in stock. It would be good to have a live system. Also bought mats for the front of the van that appear not to fit very well around the drivers footwell”

Posted 2 years ago

Hi Anthony - we are sorry you haven't had the best shopping experience with us on this occasion, if you would like to return your mats please do contact us at sales@vanstyle.co.uk. Thank you Vanstyle

Posted 1 year ago

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Vanstyle is rated 4.5 based on 3,467 reviews