I went to vanstyle to purchase a set of alloys and tyres and was met by a very polite and helpful member of staff. As the wheels weren't in stock I was told I would have to order online and as I wanted to collect , okay delivery then they would reimburse . Fair enough. I then had a voicemail on the Monday confirming this and that the wheels would be in for Wednesday for collection friday. Later in the week I rang and was told no problem. I then rang on the Thursday to ve told I had misunderstood what the staff had said! Very poor and their mistake not mine . I went elsewhere and saved over £100