Valley Mill Reviews

4.9 Rating 594 Reviews
98 %
of reviewers recommend Valley Mill
Read Valley Mill Reviews

About Valley Mill:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@valleymill.co.uk

Location:

Unit 4, RVB Park, Camffrwd Way

Write Your review

Tell us how Valley Mill made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
It was really easy to order online and when I phoned the company there were helpful and quick to respond to my email. The item was as described and we were very happy with the quality and writing on the item. Highly recommend.
Helpful Report
A pleasure to be able to help, Carolyn
Excellent product, staff helpful and friendly and ordering process is very easy.
Helpful Report
Valley Mill took the time to work with me to shape the design for our house, whereas others were strictly template-focused. I appreciated the extra mile that Valley Mill took to help me shape my design thinking within the parameters. They have been responsive and the end product is superb quality. I would recommend Valley Mill for the quality of the product and customer service.
Helpful Report
Fast and efficient service with excellent quality goods.
Helpful Report
The tealight holder I orderedwas wrapped in white paper prior to packing,the holder was painted but the paint had not fully dried and the paper was stuck to the face an awful mess to clean off,also the beard oil supplied has no scent whatsoever,what a wast of time and money- please let me have your return instructions,and who pays the return postage? Dave
Helpful Report
Hi Dave, I'm very sorry to hear that you have had a bad experience - would you mind getting in touch via sales@valleymill.co.uk or on 01792 448041 so that we can find a solution for you? Thank you VM
Amazing, quick delivery and fantastic product! Thank you so much!
Helpful Report
Very professional company, easy to deal with. I needed a piece of slate made to measure and it was made perfectly for an amazing price. The slate is beautiful and looks amazing. I can’t recommend this company enough even the delivery was very fast. I will definitely be ordering from Vally Mill in the future.
Helpful Report
We are delighted with our Welsh slate house sign. It is a very high quality product, and looks perfect. The service from Valley Mill was excellent, and the ability to create your finished sign (trying out numerous options) online was extremely useful and very easy to do. We recommend them highly.
Helpful Report
A clear and easy to use website, my goods arrived a week earlier than the estimation given securely packed
Helpful Report
Great service , excellent product . Well packed and good communication. Flower vase in slate for Mums grave is superb . Thank you so much 😊
Helpful Report
The placemats we ordered are lovely and exactly as we expected them - thank you!
Helpful Report
Couldn't be more helpful. Had to sort my order over the phone. While on the phone they were sending images through. So pleased from ordering to the finished product
Helpful Report
Excellent and very polite and friendly service both on ordering and when I needed to make an amendment.
Helpful Report
I ordered a slate cheese plate as a gift for a 70th birthday. I stumbled upon the Valley Mill website which had a great selection of goods on offer. The order was processed quickly (Tuesday) and I received the personalised plate on Friday - super fast and in perfect condition. Will definitely be ordering again!
Helpful Report
Dear Valley Mill thanks for your great service. It was indeed a pleasure to do business with you and your service was excellent and delivery was as promised.
Helpful Report
Quick efficient service
Helpful Report
The quality of the product is exceptional; we are very pleased.
Helpful Report
Highly rated - the team were efficient with our query and made recommendations of the best approach. The end result was delivered as advised and looks stunning. Would use again and again - thank you!
Helpful Report
Very happy with the lovely quality that exceeded my expectations. Thank you!
Helpful Report
Quick delivery and the little jug in perfect condition
Helpful Report
Excellent product, but mounting screws could have been half an inch longer
Helpful Report
Valley Mill is rated 4.9 based on 594 reviews