Slate House Reviews

Name: Slate House
Address: Unit 16, SA1 Business Park, Swansea, United Kingdom
Rating: 4.86

4.9 Rating 1,119 Reviews

100 %

of reviewers recommend Slate House

4.9

Based on 1,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Slate House:

For over a decade, Valley Mill has been built on the vision of manufacturing and supplying 100% Welsh and British products of true quality and authenticity.

Our team of designers and craftsmen make our products from the finest materials and ingredients, so you don’t have to compromise.

Having supplied products to some of the most demanding and influential customers in the world, such as Red Bull, NATO, NFU Mutual, Bafta Cymru, RBS, The Welsh FA and even Her Majesty the Queen, Valley Mill has the confidence and drive to keep putting Wales on the map.

Visit Website

Email:

sales@slate-house.co.uk

Location:

Unit 16,
SA1 Business Park,
Swansea
United Kingdom
SA1 8DB

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Slate House 5 star review on 30th May 2025

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This product is excellent. It's a name plate for my AirBnB cottage. Its beutifully polished granite with excellent engraving and painting of the text. The edges are very finely bevelled and the scew holes are perfectly and cleanly drilled. It comes with the fixings. DFelivery took less time than quoted, I had a phoner call to advise it was ready and what day it would arrive, which it did. The packaging was perfect to protect the product and very well presented. These guys clearly care about making a quality product, giving good service and presentation. My expectations were exceeded. I am happy to recommend to anyone. Thank youy Peter”

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“Lovely workmanship”

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“Beautifully made sign shame the fixing are so poorly drilled. The mounting holes in the back of the sign are not even vaguely level with the sign. All four mounting holes different depths from the top and sides of the sign making getting it level on the wall almost impossible. Get holes in the sign to mount not pins. Shame - lovely product inept mounting system - steer clear!!!!”

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“Exactly as described- good quality, well finished, deeply engraved clear lettering, good price, well packaged, arrived when they said it would”

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“An excellent product which we received quickly. Thank you.”

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“The heart memorial I ordered arrived this morning. I am absolutely thrilled with it. Its beautiful. Its exactly as I ordered and very well packaged so arrived undamaged. The only thing I wasn't expecting was the weight. I weighs a ton! But I'm happy to know that no one will be able to walk away with it unless they have a crane!! I left some solar lights and flowers especially made for cemeteries at my nan's grave and on my last visit, they were gone! :( I highly recommend this Company for your memorial requirements. Ordering was simple, the price is affordable and the finish is excellent. Pure Welsh Slate. If I could give a higher star rating, I would.”

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“Excellent service, easy to use website. Delivery super quick. Delighted with our Slate. Would highly recommend?”

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“Really helpful, friendly and professional service. Excellent product delivered exactly to our requirements.”

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“Lovely sign, very well made.”

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“A truly beautiful slate gift”

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“Great service and product. Would highly recommend.”

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“Excellent quality item. Good logo reproduction and with four felt backing feet very stable.”

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“I was delighted with my order. The grave stone was of great quality and value for money. Kevin was helpful organising exactly what I wanted and nothing was too much trouble. The order came when we were still on holiday but it was not a problem. I would nor hesitate to recommend.”

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“Excellent service and v happy with product.”

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“Very good service. House sign exactly as ordered. Many thanks.”

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“Super service, fast turn around of 8 signs and the quality of product was fantastic. Well done Kevin - great service.”

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“I placed a custom order with Valley Mill (The Slate House), and I couldn't be happier with it! Great quality, great service!”

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“After deciding to order a plaque from Slate House, I had to wait just over a month to receive my order. Was the wiat worth it - Absolutely! The goods were packaged very well indeed which presented no risk of damage in transit. The quality of the slate is really lovely and the engraving is exceptional. The plaque far exceeded my expectations and we are absolutely delighted with it. Would have no hesitation whatsoever recommending Slate House to anyone. Their craftmanship is simply first class. Thank you :)”

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“Sent for a USA flag number sign for the door it came in good time and is a good quality item for a reasonable price I will use them again in the future”

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“The candle holder is beautifully made. The slate is heavy and cold to the touch, naturally beautifully. The purchase online was simple and dispatch and delivery were speedy.”

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Slate House is rated 4.9 based on 1,119 reviews