TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,517 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,517 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 24th February 2026

620

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve used TreatBox for several of my friends this Christmas. Very reasonably priced and free delivery and every gift was very well received. Thoroughly recommend”

Helpful Report

Posted 2 years ago

Hi Michelle 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Lovely gifts for all occasions. Biscuits are very tasty too! Highly recommend!”

Helpful Report

Posted 2 years ago

Hi Claire 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I have to say I was a bit sceptical when ordering and when they turned up as they were flatter than I expected I thought will my staff like them??? I was blown away when they opened them and loved them prettily packed with confetti’s and scent and actually the fact there flat boxes means I could have posted them direct to them - I personalised them too to each person such a lovely way to say your loved and appreciated x”

TreatBox 5 star review on 21st December 2023

Helpful Report

Posted 2 years ago

Hey Kat 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Great service, fast delivery!”

Helpful Report

Posted 2 years ago

Thank you so much! ✨

Posted 2 years ago

“I made an error when placing my order, I realised this as soon as I checked out so I contacted them as per their T&C's (5 minutes after placing the order), asking if I could amend the order or cancel. I then received a response email at midnight saying that the order could not be edited, and could not be cancelled as it was past the 30 minute mark of requesting to cancel. I'm not sure how they worked that out as I emailed after 5 minutes asking to cancel if the order couldn't be changed. I was then told my only option would be to accept the delivery and then send the package back at my own cost. So now I have a treatbox that I do not want and received no help from them when trying to fix the issue.”

Helpful Report

Posted 2 years ago

Hey, Thank you for taking the time to leave us your review. We sincerely apologise for the challenges you encountered with your order. Upon reviewing our communication records, it appears that you had intended to apply a 10% discount at checkout but forgot to do so. Subsequently, you requested a refund for the discount. Regrettably, our policy dictates that we cannot refund discounts once an order has been processed. We understand the inconvenience this may have caused. Furthermore, we acknowledge that you requested to cancel the order after it had already been shipped. We are genuinely committed to resolving this matter and deeply regret that our previous attempts to assist you did not meet your expectations. Please don't hesitate to reach out if you require further assistance, as we are more than willing to help. Thank you - TreatBox xo

Posted 2 years ago

“Lovely little gift box for any time of year”

Helpful Report

Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Fast delivery friend liked it”

Helpful Report

Posted 2 years ago

That is great to hear! Thank you ✨

Posted 2 years ago

“Such a lovely gift, high quality Content Amazing customer service when I requested different items from different set boxes I couldn't see in the options. Highly recommend My friend who received this was really overwhelmed and loved it x Thank you treatbox and Rachel who helped with my enquiries x”

Helpful Report

Posted 2 years ago

Hi Fay 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Bought this for my best friend as she was a bit poorly and she was absolutely delighted when the box arrived! Such lovely items to choose from and totally made her week. Thank you so much!”

Helpful Report

Posted 2 years ago

Hey Siobhan 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Fantastic gifts I ordered 3 for my daughters teachers and they came soo quickly especially as I ordered last minute thank you soo much I had no idea what to get and then come across treatbox on Instagram and I will definitely order again”

Helpful Report

Posted 2 years ago

Hi Chelcie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Love it, perfect gift for my mum for Christmas! Thanks so much”

Helpful Report

Posted 2 years ago

Hi Ellie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“A bit sad about my box as it turned up with an item missing! Also was left outside by the courier to get absolutely soaking wet.”

Helpful Report

Posted 2 years ago

Hi Tracie, Thank you for leaving us your review! We are so sorry to hear about the issue you had with this order. We really want to fix this for you if you can please email our customer service team at hello@treatboxuk.com, we will certainly rectify this. Thank you so much - TreatBox 💗

Posted 2 years ago

“I can’t recommend treatbox enough these are such lovely gifts or presents for yourself . Beautifully packaged , very reasonably priced and lovely items inside the box . I wouldn’t shop anywhere else now . Thank you so much .”

Helpful Report

Posted 2 years ago

Hi Chloe 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“My friend loved what she got!”

Helpful Report

Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“A gift for my sister and she loved it! Really cheered her up. It was perfectly presented and treats were lovely. I would definitely order again from TreatBox 🥰 Thank you Shireen”

TreatBox 5 star review on 19th December 2023

Helpful Report

Posted 2 years ago

Hey Shireen 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Beautiful box I’ve ordered a few they are so thoughtful and some amazing little bits to go in. Love them loads!”

Helpful Report

Posted 2 years ago

Hey Kay 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I received a treat box for Christmas, because I was impressed with it I sent one to my Goddaughter.”

Helpful Report

Posted 2 years ago

“Everything was so well packaged and secure. You can really tell that care is put into your package regardless of what you order. I cannot wait to use my Christmas mug to help prolong the festive season.”

Helpful Report

Posted 2 years ago

“Excellent. They will love it”

Helpful Report

Posted 2 years ago

Thank you so much! ✨

Posted 2 years ago

“Great service- quick and reliable- nice variety to choose from!”

Helpful Report

Posted 2 years ago

Hi Heather 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

TreatBox is rated 4.8 based on 5,517 reviews