TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,507 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 5,507 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 24th February 2026

620

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mum was extremely pleased with her treat box I gave her for mother's day. The presentation was brilliant, with the personal touch of my note being hand written. Thank you for great custom!!”

Helpful Report

Posted 1 year ago

Hi Nicole 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! Especially for an occasion as special as Mothers Day, we are so pleased your mum loved it too! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I ordered a TreatBox for a friend who is unwell just now. She was delighted to receive it and said it had put a smile on her face.”

Helpful Report

Posted 1 year ago

👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! The TreatBox sounded like it sure was sent at a time of need. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Ordered this and paid for next day delivery. It arrived on time, and I gave it out as a present. Unfortunately one item was missing but after emailing TreatBox about this, the missing item was sent to out to me within 3 days! Excellent customer service and items receive.”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We appreciate your positive review despite our mistake and are only pleased we were able to resolve this to your satisfaction. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Treatbox gift was very well packaged, arrived on time & very well presented”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy with their purchase! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I ordered a box as a birthday gift for my mum; it was very well received and made her smile. No complaints about the items in the box, unfortunately, the message I had requested to be written was not there, just a generic Happy Birthday card which was blank on the other side. If there had not been a coaster with Mum written on it she would not have known who the box was from!”

Helpful Report

Posted 1 year ago

Hi Charlotte 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well, we are so pleased it made us smile! Oh no! We are truly sorry your gift message was missing from the box! This wouldn't have been intentional. Please do contact us at hello@treatboxuk.com in future if anything is missing and we are more than happy to send this out right away! We can only apologise for our mistake on this occasion, and if we can offer to make things right by sending a new card complete with the gift message for keepsake reasons, please do let us know! We, more than anyone understand how important and special these little details are. It means so much to us that you had a great experience with TreatBox other than this and still took this opportunity to leave us a positive review, and so we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My young friend loved it”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well and that they loved it too! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“After moving halfway across the world, I was worried about how I could send personalised gifts to friends and family, but I shouldn't have! This was the perfect quick service to send my sister a gift box full or treats for her to enjoy on her big day. I will definitely be back for the next birthday!”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We love that we are able to help spread love from one side of the world to another! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Great site, easy to navigate. Quick delivery, unfortunately an item was missing but this issue was resolved via email very promptly which was really appreciated.”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review. We always love hearing that our customers are happy, even when we make mistakes. We are so pleased your issue was resolved quickly for you and truly appreciate the positive review despite this. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I order one of these treat boxes to cheer up my bestie. She totally loved it! Especially the personalised Polaroid!”

Helpful Report

Posted 1 year ago

Hi Katy, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! So pleased you were able to make the most of the personalised touches too! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Lovely little treat to come home to after a busy day at work. To have a biscuit with a cuppa was lovely.”

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Posted 1 year ago

Hi Rachel 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, our biscuits are delicious!! Even better with a cuppa. So pleased to hear you enjoyed them! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Excellent service & so many lovely items to choose from!”

Helpful Report

Posted 1 year ago

“Fast delivery and within the desired timeframe. My Sister was thrilled with her gift and the whole concept of the delivery box - a real treat and something out of the ordinary. Loved the handwriting for the message inside too - added a personal touch! Thank you and will certainly order again.”

Helpful Report

Posted 1 year ago

Hi Sarah 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It's so lovely to hear how loved it was by your sister! We really appreciate all of your feedback It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Exceptional customer service and experience.”

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Posted 1 year ago

Hello Roslin 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy with both our products and service! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us! Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Bought from Aus while I’m travelling to my mum back home for Mother’s Day. Came so quick (she messaged me as soon as she got it) and my mum absolutely loved it! Will definitely be using Treat Box for other occasions for friends and family!”

Helpful Report

Posted 1 year ago

Hello Kate 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! Especially from a distance! We are so pleased your mum loved it! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us! Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Great gift idea, it’s nice to be able to create your own to suit the lucky individual receiving a gift. Would highly recommend, have already been shouting about it to friends & family.”

Helpful Report

Posted 1 year ago

Hi Corinne, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! So kind of you to spread the word too! We really appreciate it It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“It was sent to a friend who has had some difficult news and is not local to me for me to visit. She was delighted with it as was I. A hug in a box ♥️”

TreatBox 5 star review on 20th March 2024

Helpful Report

Posted 1 year ago

Hey Lucy 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. We are so pleased you were able to use TreatBox to send your friend some love from a distance in a time of need. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“Very happy with quality of box”

Helpful Report

Posted 1 year ago

Hello Josephine 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“A beautiful and thoughtful gift for my sister's birthday. 2nd purchase from you and has not disappointed yet. Amazing”

Helpful Report

Posted 1 year ago

Hi Kelly 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It is so lovely to hear you are a returning happy customer! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I have used Treatbox on many occasions, from Birthday Advent to pick you up boxes for friends and have ordered Christmas Advent for myself for the last 2 years. Treatbox never fail and would highly recommend.”

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Posted 1 year ago

Hi Julie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well as YOU! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“So good, so much care and thought put in to the boxes! Definitely will be ordering from here again, the perfect gift!”

Helpful Report

Posted 1 year ago

Hi Naomi 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and thank you for the compliments regarding the care and thought that goes into the gift, this really is something we pride ourselves on so it is lovely to hear this from a customer. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

TreatBox is rated 4.8 based on 5,507 reviews