TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,600 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,600 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 22nd March 2026

620

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent for a friend to cheer her up! I didn’t see the box but she was very happy with it!”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Standard gifts for the price. Inside packaging nice and colourful. Outside basic brown box is very plain and boring. Could add some tiny extras such as sweets to fill out the boxes for the price. Overall happy with the purchase”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt elements of this were not met, but it makes us happy to know you were happy with the purchase overall Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Delivery super speedy, quick and easy to order and looked absolutely beautiful!!!”

Helpful Report

Posted 2 years ago

Hi Carys 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“This is the fourth time I've ordered a treatbox for various reasons and every time, they've been a winner. The only drawback is that I feel the filters don't work well for the occasion or person the order is for and when you want to choose, say a favour of a product, you have to keep scrolling. It would be handy if there was a way the software could allow you to search more easily.”

Helpful Report

Posted 2 years ago

Hi Cheryl 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! Thank you for your feedback regarding the website, we are always looking for ways to improve so do really value this kind of feedback It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I have ordered a few boxes now, I like how you can tailor to each specific person and lots of choice - all recipients have loved them - worth a try if not used before”

Helpful Report

Posted 2 years ago

Hi Debbie, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It's so great to hear they loved them It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Loved it!! Everything came well packaged”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“So I bought this treatbox for my mum as a valentines day present. She was so over the moon with it. Everything was so beautifully presented down to the little details such as the handwritten card and little heart confetti.”

Helpful Report

Posted 2 years ago

Hi Jessica 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It's so lovely to know the small details are appreciated too! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“My friend has just had a hip replacement operation and I wanted to send her something different instead of the usual flowers. She absolutely loved the special friend treatbox, said it really cheered her up. I also added the sending a hug scented candle, my friend says the candle smells absolutely divine. A big thanks to treatbox as it was a lovely surprise for my friend and just what she needed. This is the second time I've used treatbox and it won't be the last. I would highly recommend treatbox, it's a brilliant way to send friends and family unexpected treats.”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your lovely detailed review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It is lovely to hear this cheered your friend up during an unpleasant time! Sending well wishes from TreatBox HQ It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Every box I've ordered has always had its own personal touch. Love the selection of items & they're updated regularly. Excellent as a gift or to treat yourself. Very good service & no issues with deliveries.”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy with their purchase but also the shopping experience too! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Beautiful treats! Posted out really quickly. I have used them twice and will definitely use them again.”

Helpful Report

Posted 2 years ago

Hello Catherine 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Love using TreatBox to send gifts to my friends, the site is so easy to use and there is lots of variety! It’s also super easy to match items together to make an aesthetic box!”

Helpful Report

Posted 2 years ago

Hello Debbie 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It's great to hear your enjoy shopping with us! We love seeing your creations! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Not received”

Helpful Report

Posted 2 years ago

Hi Gillian, We are extremely sorry you have not received your order We should be able to help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox 💗

Posted 2 years ago

“Such a beautiful gift for my mum and bestie. The delivery was SO quick!! Packaging was lovely and the gifts were everything and more xx Fully recommend Thank you 🌻xx”

Helpful Report

Posted 2 years ago

“My advent birthday treatbox was something I’m so happy I treated myself to for my 40th! Having something to open each day in the lead up was so exciting and made my birthday experience so special. Particularly enjoyed the fizzy strawberry sweets!! So pleased I treated myself to this! When I had a question, I emailed and had such a quick and friendly response too. Thank you so much!”

Helpful Report

Posted 2 years ago

Hi Sarah 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and we are so pleased that you are treating YOU! Especially with something as special as our Birthday Advent! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“So grateful for this gift to be delivered the next day. My friend absolutely loved it. Will definitely be ordering again. Thank you for your kind attention :)”

Helpful Report

Posted 2 years ago

Hey Wendy 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we love to know your friend loved it too! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 2 years ago

“Subscription boxes are lovely. Just a nice pick me up each month and i only started them in the new year. Also ordered a birthday box for my friend. Arrived quickly and she loved her surprise.”

TreatBox 5 star review on 13th April 2024

Helpful Report

Posted 2 years ago

Hey Victoria 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 2 years ago

“Highly recommend, a lovely surprise box”

Helpful Report

Posted 2 years ago

Hey Nicola 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 2 years ago

“The box itself I absolutely love and love being able to hand pick a box for a particular person. I did have a couple of problems. Firstly, I added a Polaroid photo and I couldn’t upload it on the site, someone did however contact me. The thing that I was most annoyed about is the handwritten note that comes with the box, it was terrible and looked rushed. Overall I’m still happy with the box and the friend who received it loved it, a couple of things let my experience down but I would order again.”

Helpful Report

Posted 2 years ago

Hi 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well, we are so pleased to hear your friend loved it! We would like to apologise for the disappointment caused and will be sure to feed this back to the team member It means so much to us that overall you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Such a beautiful thought and gorgeous surprise. So personal , felt the care and love from the sender .”

Helpful Report

Posted 2 years ago

Hi Marsha 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and appreciate all the little details It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I bought one of these boxes for a friend who was having a hard time. She cried because she absolutely loved it. Thank you 😊”

Helpful Report

Posted 2 years ago

Hi Denise 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We hope it bought comfort to your friend during in her hard time and are pleased to hear they were happy tears! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

TreatBox is rated 4.8 based on 5,600 reviews