Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

“After following Treatbox on Instagram for a couple of months, I've been waiting to use it and it was such an easy process - all of the items yiu can choose from are gorgeous and it was so hard to decide which ones to go for. I love all the colour coordination options and the sticker to tell the person not to open until a certain date. My friend absolutely loved her box I bought her for her 30th birthday too!”

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Posted 1 year ago

Hello Jennie, Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Ordered a box of 7 items all very nice but not too happy that it had 2 biscuits and 2 key rings ? It felt a little like someone had grabbed a box of 5 already made up and didn’t check what was already in it.😬”

Helpful Report

Posted 1 year ago

Hello Joanne Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - Treatbox 💗

Posted 1 year ago

“Bought for my child after earning a place at Uni. They were blown away by the gifts. Have used Treatbox a lot of times now and have never been disappointed”

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Posted 1 year ago

Hello Emma, Thank you so much for taking the time to leave us your lovely review! We always love hearing that our customers are happy and we are so pleased that you are treating YOU! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us. Thank you for making our day and for being a loyal customer of ours. Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“I've ordered of treatbox now for gifts and the boxes & items are just so cute & the friends I have sent them to have loved them!”

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Posted 1 year ago

Hello Hannah 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“The perfect way to send a thoughtful, tailored and beautifully presented gift to friends far away also on very short notice. My friends have been chuffed with theirs and have noticed there are also boxes for other occasions I can’t wait to try like new babies and anniversary’s!”

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Posted 1 year ago

Hello Jacqueline, thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My friend absolutely loved her treatbox!”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I love building a box for a friends birthday so much so I need to get a bit more creative next year. But let’s face it it’ll probably be another great box 🩷”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Poor poor poor Don’t waste your money on the birthday 7 day gifts. Total waste of money. I bought the full size products, rubbish is my opinion. You could easily buy the gifts yourself for half the price and wrap just as well. This is all my opinion after buying 2 for gifts. Childish jewellery items that could be purchased at a very cheap rate.”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to leave your review, I'm sorry to hear that you feel disappointed with your Birthday Advent We appreciate your feedback as we are constantly striving to improve our products and services, our Birthday Advent features premium packaging and meticulously curated content as a result of continuous research aimed at delivering the utmost quality to our customers. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met on this occasion, and we hope we have an opportunity to impress you in the future Thank you so much - Treatbox 💗

Posted 1 year ago

“Quick and easy to order and my friend appreciated there thoughtful gifts. Something to make her smile.”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Great product, great delivery and great all round company, will definitely use again”

Helpful Report

Posted 1 year ago

Hi Emily 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My granddaughter loved all the treats as a wee birthday extra.”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Treatbox has been the way I have been providing myself self care throughout my mental health recovery journey and I can honestly say I wouldn’t go anywhere else. Such care and attention is put into every box that I feel like it’s Christmas every time I open a box. I’ve also bought for family and friends as gifts and they’ve loved them.”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! BUT most importantly YOU in your time of need, sending so much strength and positive wishes from all of us at TreatBOX HQ It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I ordered 4 treat boxes to go to 4 different locations as a special thank you to our moderators for all the help they give us. We got the most beautiful messages from all 4 ladies all saying how lovely the treat boxes are. I wanted something other than flowers and chocolates, so when I came across treat box I was so excited, all the boxes look amazing. This is such a lovely idea, I will definitely be ordering again in the future. Thank you.”

Helpful Report

Posted 1 year ago

Hi Heather 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It's amazing to hear the positive responses you received from the recipients of the TreatBoxes It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My friend loved her box thankyou. I did it as an anniversary theme pressie .so easy to mix and match”

Helpful Report

Posted 1 year ago

Hi Laura 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My daughter loved her treat box I got her for her 30th birthday”

Helpful Report

Posted 1 year ago

Hi Teresa 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I looked online for a single bottle of 200ml Bottega because I had miscounted for my daughter’s Birthday . I was directed to Treatbox’s site . I had no problem purchasing it and duly paid ( thus entering into a contract ) . I received a confirmation e mail detailing my purchase and advising of delivery . To my utmost horror I then received an e mail the next day to say I could not have the purchase as I was not allowed to buy a single bottle . I explained that I had been directed to the site and had no sides at all going through the purchase , neither questioned or stopped at the till . They told me there must be an IT issue and stated they would not be honouring the sale . I reiterated the issue was not with myself the customer but them the supplier and I had allready paid for it and received a confirmation e mail and money had been deducted from my account . I also stated since it was only a small item and as a good will gesture they should honour the purchase . They refused and I never received it and had the audacity to not return my money for 4 days . Appalling way to treat a potential new customer or any customer I should say . I will of course contact trading standards as I then had to purchase another bottle of six due to there outrageous behaviour and not accepting responsibility for their failing .”

Helpful Report

Posted 1 year ago

Hello Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. I can see from our records that our friendly customer service team contacted you immediately to resolve the issue, with the option to pay the full price for the item, rather than the reduced add-on price which is only available with the purchase of other items or alternatively a refund which was issued right away. As per our Terms of Service on our website, we reserve the right to refuse service to anyone for any reason at any time. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - Treatbox 💗

Posted 1 year ago

“This is my go-to place for gifts. Everyone I've ever sent a box has been delighted with it.”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“A fantastic way to brighten up someone's day. Perfect price point for what you get and the recipient was delighted with the contents!”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Absolutely loved the items in the treatbox, they were all of the highest quality and came beautifully packaged. I'm looking forward to my monthly subscription boxes 🥰🥰🥰”

TreatBox 5 star review on 16th August 2024

Helpful Report

Posted 1 year ago

Hi Mandy 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you treating YOU! We are so excited to have you on board as a subscription customer! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Packaged beautifully. Goodies well received. Would definitely use again.”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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