TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,517 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,517 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 24th February 2026

620

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a treatBox via the Voxi Drop monthly deal, it never arrived.”

Helpful Report

Posted 5 months ago

Hello, We’re really sorry to hear your order never arrived, that must be so disappointing. This definitely isn’t the experience we want our customers to have. Please drop us a message with your order details so we can look into what happened and get this sorted for you as quickly as possible. Kind regards, Molly Thank you so much - TreatBox 💗

Posted 5 months ago

“Can’t believe there is only 1 leg size and it will only fit someone of 6 foot . Got told to just roll up to suite the leg length you require. And can’t even return them for a refund !! Even the questions below are asking how easy was it to return!!!! What ??????”

Helpful Report

Posted 5 months ago

“I’ve not received my box yet but you send me a review both my daughters and I havnt received them yet So it’s hard to write a review”

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Posted 5 months ago

“Never received it”

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Posted 5 months ago

“I've never received this orden!!”

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Posted 5 months ago

“Never received it”

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Posted 5 months ago

“The box is very underwhelming. As it is a gift, the moment you open the cardboard box, you are met with a random mess of shredded paper. It looks awful. Clearly they added it to be a premium touch and maybe for protection of products but the way it is placed and scattered just looks awful. Maybe re think packaging if it’s meant to be a ‘treat’. The products are very basic and even the men is very think and flimsy, lacking quality. I won’t be using and overall not happy with the products. Wouldn’t buy or recommend.”

Helpful Report

Posted 5 months ago

“Allegedly my order confirmation and dispatched on the 5th September 2025. Tracking number provided for royal mail invalid and no sign of my order. Yet its the 12th and I'm supposed to be so delighted and no doubt a good review is hopeful.”

Helpful Report

Posted 5 months ago

“Normally great service but for some unknown reason it has been delivered to the wrong address which has been added onto voxi drop, I live at 29 chester close and voxi drop has changed it to 28 although my last parcel was delivered correctly. Can't see how to contact somebody to change address so abit upset as was looking foward to the voxi drop this month!”

Helpful Report

Posted 5 months ago

Hello, We’re so sorry this has happened, that sounds really frustrating, especially as you were looking forward to your VOXI Drop this month. Please get in touch with us directly and we’ll look into this for you right away. Thank you so much - TreatBox 💗

Posted 5 months ago

“Never received”

Helpful Report

Posted 6 months ago

“I haven’t actually received anything through the post I got this box with my voxi account and when I track the delivery it doesn’t come up”

Helpful Report

Posted 6 months ago

Hello, Sorry to hear your VOXI Drop hasn’t arrived yet. Please get in touch with us directly with your details so we can look into the delivery and help get this sorted for you. Thank you so much - TreatBox 💗

Posted 5 months ago

“Order never turned up.🤷🏻‍♂️”

Helpful Report

Posted 6 months ago

“Never received. Reached out to customer service who told me to wait. Everyone I know who ordered the Voxi drop after me has received it last week”

Helpful Report

Posted 6 months ago

Hello, We’re so sorry you’re still waiting on your VOXI Drop, especially when others around you have already received theirs. We understand how frustrating that must feel. Please get back in touch with us directly so we can check your order status and do our best to get this sorted for you. Thank you so much - TreatBox 💗

Posted 5 months ago

“Did not receive the TreatBox!!!!!”

Helpful Report

Posted 6 months ago

“never turned up neither did anyone eses that ordered it i know even the royal mail tracking number never worked glad it was a promotion and i dodnt waste money i could understand 1 order not being delivered but 3 out of 3 is very poor”

Helpful Report

Posted 6 months ago

“I haven’t even received the box so delivery is very late.”

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Posted 6 months ago

“Poor service order not received. Would not recommend. I would not recommend this company”

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Posted 6 months ago

“Not worth prices”

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Posted 6 months ago

“The box broke as soon I opened it and not very good to be honest”

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Posted 6 months ago

“Got this for free through Voxi drop, which I'm glad about because it wasn't worth the money that it should have been. I think it was advertised around the £18 mark. I would have been upset if I'd have paid more than £3, and even that I wouldn't have been enthralled about.”

Helpful Report

Posted 6 months ago

TreatBox is rated 4.8 based on 5,517 reviews