TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.79

4.8 Rating 5,465 Reviews

95 %

of reviewers recommend TreatBox

4.8

Based on 5,465 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 10th February 2026

610

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My recepient was really surprised and loved every item! Thank you so much! Xx”

Helpful Report

Posted 1 year ago

Hi Emma, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Bought a 5 item box as a birthday gift for my friend, she loved it. Great choice of products for a special gift, also delivered on time.”

Helpful Report

Posted 1 year ago

Hi Beverley, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! So pleased to hear your friend loved her Birthday TreatBox It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I was absolutely delighted with the contents of the box and I'm sure my friend will too. I'm giving it to her for her birthday”

Helpful Report

Posted 1 year ago

Hi Katie, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We hope your friend loved her Birthday TreatBox It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Brought a treat box for my friend and she absolutely loved it. Thank you for making this so special!”

Helpful Report

Posted 1 year ago

Hi Lauren, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We are so pleased to hear how much your friend loved her TreatBox It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Bought for a gift but package arrived damaged on the outside of the box and the inside packaging. Also sent numerous emails to ask about the free mini box as the code did not work on checkout but I still haven’t received a response. Not overly impressed.”

Helpful Report

Posted 1 year ago

Hi Natalie, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. I have taken a look and I cannot find any emails from yourself. Our emails are monitored daily so if we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox 💗

Posted 1 year ago

“I think I’m a little bit addicted to sending these to friends, a little goes a long way and I’ve managed to treat three friends to a little gift even though I’m on a tight budget. The free Royal Mail delivery makes this possible and each one has been delivered within the 2 day window. Super happy that I can make my friends smile, the hand written note in the box makes it extra special.”

Helpful Report

Posted 1 year ago

Hi Karen, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us over and over again! Your loyalty is truly appreciated Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Usually a very good service but was disappointed this time.”

Helpful Report

Posted 1 year ago

Hi Pauline, Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. Thank you so much - Treatbox 💗

Posted 1 year ago

“My daughter was delighted with her treat box ahead of her GCSE exams! Good quality and beautifully packaged.”

Helpful Report

Posted 1 year ago

Hi Nicola, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! So pleased your daughter enjoyed her well deserved treat! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Lovely TreatBox presentation. Good quality product.”

Helpful Report

Posted 1 year ago

Hi Stephanie, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Great company fast delivery!!! thank you!!”

Helpful Report

Posted 1 year ago

Hi Alice, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“I bought this for my mum, as a “get well soon” gift after a knee replacement. She absolutely loved it, it was well packaged, lovely items, great quality and fast shipping. Such great value and a really lovely present. Thank you !”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well especially when it's needed most! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“My daughter was delighted with her box, a little treat sent to university 😊”

Helpful Report

Posted 1 year ago

Hi Lisa, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! What a lovely treat for your daughter It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“A very cute box, I enjoyed it.”

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Posted 1 year ago

“Fabulous gift boxes. I've ordered a birthday one and a bestie one so far :-)”

Helpful Report

Posted 1 year ago

Hi Helen, 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and love that your spreading happiness to others ! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us again and again! Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“Such a lovely, thoughtful company. Made the perfect birthday present for my mum. Such a good selection of items and good value for money, and a great price range too so you can decide what is right for you. Gorgous packaging and the handwritten note was such a lovely touch! Would highly reccomend, will be buying from you again xx”

TreatBox 5 star review on 28th April 2024

Helpful Report

Posted 1 year ago

Hello Francesca, 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 1 year ago

“I received one from my daughter for Mother’s Day and thought it was really lovely so I sent one to a friend for their 50th. Quick delivery and so nice to receive. I will use again!”

Helpful Report

Posted 1 year ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It's so lovely you thought of us to send a gift after receiving one yourself It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Gorgeous gifts delivered so quickly. I've been using Treatbox for years and they keep getting better and better.”

Helpful Report

Posted 1 year ago

Hi Sarah, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us for all these years! Thank you for making our day - TreatBox 💗

Posted 1 year ago

“What a fantastic idea, my friend loved it! Only thing that would make it better is having a tick box of things you wouldn't like in the box. My friend received a foot pack which she is unable to use due to personal reasons. Other than this it was all fantastic! Quick delivery and shipping out also.”

Helpful Report

Posted 1 year ago

Hi Emma, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We are sorry to hear one of the items was not suitable for your friend, please always reach out if a TreatBox you select contains one item which isn't suitable for the recipient, we are always more than happy to help find an alternative. Thank you for the tick box suggestion and we appreciate the feedback as we are always looking for ways to improve. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Got this for a friend and it made her day. So cute and very easy to make personal. Would recommend 100% Ordered on the Thursday got to her on the Monday.”

Helpful Report

Posted 1 year ago

Hi Emily, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well, it's lovely to hear your TreatBox gift made her day! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 1 year ago

“Awful 😞 Refused a refund because it was sale tat !!”

Helpful Report

Posted 1 year ago

Hi Fay, Thank you for taking the time to leave your review, I'm sorry to hear that you feel disappointed with your Spring Sale Box We appreciate your feedback as we are constantly striving to improve our products and services, our Spring Sale Boxes include previously featured items from previous collections and boxes. We make this information very clear in the listing description to be as transparent as possible, including that they are non returnable or refundable Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met on this occasion, and we hope we have an opportunity to impress you in the future Thank you so much - Treatbox 💗

Posted 1 year ago

TreatBox is rated 4.8 based on 5,465 reviews