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TreatBox Reviews

4.8 Rating 5,766 Reviews
94 %
of reviewers recommend TreatBox
4.8
Based on 5,766 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email
Queries Resolved In
2 - 3 Hours
Read TreatBox Reviews

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

Write Your review

Anonymous
Anonymous  // 01/01/2019
“Thank you so much! Lovley box and speedy delivery for my friend! Will purchase again!”
Helpful Report
Posted 1 year ago
Thank you so much! We’re so glad your friend loved their TreatBox and that it arrived nice and quickly! Can’t wait to treat you again soon. With love, The TreatBox Team 💗
Posted 1 year ago
“It's a lovely idea with lots of nice options to choose and personalise, however I will say the "Next Day" option took 3 days(!) for me, and so unfortunately was late for the occasion I'd bought it for. I complained but was told this is just normal - so be aware.”
Helpful Report
Posted 1 year ago
Thank you so much for your feedback - we’re really glad you loved the idea and the personalisation options but we’re so sorry to hear your order didn’t arrive in time for your occasion. The shipping option is 24-hour tracked, but unfortunately it's not a guaranteed next day delivery. While we do our best to dispatch orders promptly, there can sometimes be delays with the courier that are out of our control. We really appreciate you taking the time to share your experience- it helps us continue to improve, and we’re so grateful you gave TreatBox a try. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. With love, The TreatBox Team 💗
Posted 1 year ago
“Absolutely love these boxes! Such a thoughtful gift, will definitely use again and recommend to others. :D”
TreatBox 5 star review on 1st April 2025
Helpful Report
Posted 1 year ago
Thank you so much! We’re so happy to hear you loved your TreatBox - it means the world to us that you’d recommend us and plan to order again. Can’t wait to treat you (or someone lucky!) again soon! With love, The TreatBox Team 💗
Posted 1 year ago
“I ordered a TreatBox Box selection of 5 for my mum for mother’s day and it was absolutely gorgeous. From the packaging to the items my mum and I both loved everything and it was such a special different gift to give. Shipping was also amazing and arrived in perfect time for mother’s day!!”
Helpful Report
Posted 1 year ago
Thank you so much for your lovely words! We're so happy to hear your Mother's Day TreatBox was such a hit with both you and your mum. It means so much to know it felt special and arrived just in time too! We’re so grateful for your support and hope we can help you create more magical moments in the future! With love, The TreatBox Team 💗
Posted 1 year ago
“Excellent! Loved the options available, it arrived the next day and was packaged so nicely. The recipient loved it so much. Will 100% purchase again in future.”
Helpful Report
Posted 1 year ago
Thank you so much for your lovely review! We’re so happy to hear everything arrived so quickly and beautifully, and even more thrilled that the recipient loved it—that's exactly what we hope for with every box! We truly appreciate your support and can’t wait to create another TreatBox for you in the future. With love, The TreatBox Team 💗
Posted 1 year ago
“The Mother’s Day mini gift box and mug I chose were gratefully received. They both commented how lovely they were! Thank you again Treatbox!”
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
“Ordered for Mother's day and my mum loved the box and the items I had picked for her, she also said the products smelt really nice.”
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
“I’ve recently bought 2 boxes with 7 items in for 2 of my closest friends who needed a pick me up and each box feels personalised because I can choose what they’d like and use. The hand written note in each one is such a lovely personal touch & the items are beautiful. The service is absolutely fantastic! Both times I ordered on a Sunday evening and they both received their boxes on Tuesday morning! Wow! Love treat box so much and that I can spread the cost with clearpay. Superb!”
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
“Really easy to use website, quick delivery and the box and handwritten message were perfect for my mum! She absolutely loved it 💖”
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
“The quality of products were definitely worth the price, and it was wrapped up beautifully! We were definitely impressed with what we received and how we received it. We will definitely be ordering from here again!”
Helpful Report
Posted 1 year ago
Thank you so much for this wonderful feedback! We’re so happy to hear you were impressed with both the products and the packaging—it means the world to us to know the love and care we put into each box is felt on the other end. We can’t wait to pack up another TreatBox for you soon! With love, The TreatBox Team 💗
Posted 1 year ago
“I sent one to my sister and she was delighted with hers.”
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
“Fantastic range, great pricing, well packaged and quick delivery. No complaints. 100% Recommend.”
Helpful Report
Posted 1 year ago
Thank you so much for taking the time to leave us your review!  We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you. Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love. Thank you for making our day - TreatBox 💗
Posted 1 year ago
“I always love ordering from TreatBox. The socks are comfortable, the self care items are brilliant for home spa days and the wax melts are scrumptious to my non-existent sense of smell. My most recent order covered a few bits for myself (like my new, blue mig), some Mother's Day goodies, and the start of a retirement box I'm doing for my manager. TreatBox always delivers high quality, and makes me smile.”
TreatBox 5 star review on 31st March 2025
Helpful Report
Posted 1 year ago
This absolutely made our day—thank you so much! 💛 We're so happy to hear you’ve been enjoying your TreatBox goodies (especially your new blue mug—we're obsessed with that one too!). It means so much to know we're part of your self-care days and special moments like Mother's Day and your manager's retirement. Thank you for your continued support and kind words—we're sending big smiles right back to you! 😊 With love, The TreatBox Team ✨
Posted 1 year ago
“I was delighted with my Treatbox. My daughter had picked 10 items which she knew would be absolutely perfect for me. The box was beautifully decorated with pink shredding and sprinkles. Thank you for taking such care over my gift.”
Helpful Report
Posted 1 year ago
Hello Julie 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
“Ordered this for my mum for Mother’s Day! Beautifully wrapped and a lovely handwritten note, she was very happy with the gift and is looking forward to using all the pamper bits.”
Helpful Report
Posted 1 year ago
Hello Jessica 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
“I’ve brought three different ones of these in the past week for Mother’s Day x2 and a birthday. A fab choice of products. I love the way you can mix chocolate treats with toilets or even jewellery. Each person that received them felt super special and loved. The wrapping was perfect and I would love one myself. Will be buying again in the future”
Helpful Report
Posted 1 year ago
Hello Karen 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
“Really really disappointed with the latest box I ordered. One of the items was damaged inside and it was 90% a different box. I ordered a joyful moments box and extra mug, this was for a colleague and friend to wish her well and to bring her sunshine. She instead received a Mother’s Day gift box, and a chipped coaster. I am hoping this will be rectified by the team. On a positive note I ordered the gift yesterday and it arrived today and the choice of gifts is excellent, if you receive the correct one.”
Helpful Report
Posted 1 year ago
Hello Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met, I can see from communications that this has now been resolved If we can help further with this please do email us at hello@treatboxuk.com. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - Treatbox 💗
Posted 1 year ago
“I sent a TreatBox as a gift for a friend's birthday and she loved it!”
Helpful Report
Posted 1 year ago
Hello Helen 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
“The team at treat box are amazing! My order came with no issues and was wrapped Exactly how I wanted! would definitely say it’s the perfect gift for your loved ones”
Helpful Report
Posted 1 year ago
Hello Aneesa 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
“Sent one to a best friend and she absolutely loved it!!”
Helpful Report
Posted 1 year ago
Hello 👋 Thank you so much for taking the time to leave us your review!  We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗
Posted 1 year ago
TreatBox is rated 4.8 based on 5,766 reviews