TreatBox Reviews

Name: TreatBox
Address: 1 Maunsell Road,, 1 Maunsell Road,, East Sussex
Rating: 4.78

4.8 Rating 5,776 Reviews

94 %

of reviewers recommend TreatBox

4.8

Based on 5,776 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email
Queries Resolved In	2 - 3 Hours

About TreatBox:

A thoughtful gift for every moment.
Whatever the occasion, whatever the moment, we've got beautifully boxed treats, handpicked products, and seasonal delights that can be personalised and packaged to treat someone you love - or something just for you!

Visit Website

Phone:

01424552410

Email:

hello@treatboxuk.com

Location:

1 Maunsell Road,,
1 Maunsell Road,
East Sussex
TN38 9NL

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TreatBox 5 star review on 31st August 2026

621

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Biscuit arrived smashed. And box was a bit crumpled as well. Not super impressed.”

Helpful Report

Posted 2 years ago

Hello Amy Thank you for taking the time to leave your review. We are extremely sorry to hear your experience wasn't what you expected. It sounds like the postman did not handle your box with much care at all, we are saddened to hear this Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. We are so sorry that you felt this was not met and we are more than happy to rectify any issues you received. If we can help further with this please do email us at hello@treatboxuk.com. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding. Thank you so much - Treatbox 💗

Posted 2 years ago

“Fantastic opportunities to create your own TreatBox, or to order a ready selected one. Great variety to choose from to include in your TreatBox and if you make errors on the recipient details they are on hand, they confirm recipient of change. You are alerted when your TreatBox has been despatched and delivered. TreatBox covers every occasion from sympathy, get well, happy birthday, anniversary, or just because that special person deserves a Treat.”

Helpful Report

Posted 2 years ago

Hello Cheryl 👋 Thank you so much for taking the time to leave us such a detailed review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Very pleased with my box for my Daughters graduation present. Very well presented”

Helpful Report

Posted 2 years ago

Hello Karen 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! Huge congratulations to your daughter on her graduation, you must be so proud! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Happy with quality contents that was chosen but said on website for next day delivery and it arrived 5 days after that. Was dissatisfied with timing as it did not reach when I needed it to.”

Helpful Report

Posted 2 years ago

Hi Kirsty, We are extremely sorry to hear the delivery experience wasn't what you expected. Everything that goes into TreatBox takes a lot of time, love and care, to ensure the best experience possible for our customers. Whilst we are pleased to offer Next Day Delivery, this must be selected and paid for at check out, and our standard Free shipping is 3-5 working days for delivery.If you did select Next Day delivery and this did not arrive, please reach out to us at hello@treatboxuk.com and we will be happy to rectify this for you. We sincerely hope you will consider shopping with us again in the future and give us another opportunity to impress you with our TreatBoxes. Your satisfaction means a lot to us, and we're committed to making your experience a positive one. Thank you for your understanding - Treatbox 💗

Posted 2 years ago

“My TreatBox was good value, good quality, and arrived quickly. Would definitely recommend.”

Helpful Report

Posted 2 years ago

Hi Emily, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Excellent quality and arrived super quick!”

Helpful Report

Posted 2 years ago

Hi Sofia, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I was looking for a unique gift to put a smile on someone's face that had been admitted to hospital unfortunately no flowers allowed and this proved to be a great alternative. The recipient absolutely loved it .”

Helpful Report

Posted 2 years ago

Hello Cheryl 👋 Thank you so much for taking the time to leave us your review. We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time. Sending lots of well wishes from all of us at TreatBox HQ It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“A present for my sister in law. She loved it and said the cookie was delicious and loved the "You Matter" pin badge. Thank you 🙂”

Helpful Report

Posted 2 years ago

Hi Sarah, 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! We are so pleased your sister in law loved her gifts It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“The socks I ordered were absolutely adorable, and the customer service was exceptional. Delivery was prompt and right on time. I would definitely recommend this shop and might even treat myself to something next time. The only thing that could make it perfect would be the option to choose specific sock designs.”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It's always a good idea to treat yourself too! Thank you for the feedback with choosing the socks design, we are always open to our customers feedback to ensure we continue providing the best service possible! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“I got this box for my sister in law as a thank you for child minding my son so much over the last year. I loved how I could pick the gifts that would best suit her and the box came on time, beautifully wrapped. I like how it had a free note that was hand written as well. My sister in law loved it. I will definitely be ordering another box in the future!”

TreatBox 5 star review on 11th July 2024

Helpful Report

Posted 2 years ago

Hi Leah 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! Thank you for sharing your pictures with us too! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Super fast and friendly service! Can not fault their customer service. And items purchased were as described. Overall a very happy customer and will be returning”

Helpful Report

Posted 2 years ago

Hi Lauren, Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and we are so pleased to hear you also had a positive experience with our customer service team! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“TreatBox is my go-to. A stunning array of gifts to make someone's day. I've ordered for my mother, best friends and work colleagues and it's always so nice to see their reactions to all the little things that you can add. I've always found the company to be very responsive to emails and have impeccable customer service. Thank you!”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It's so lovely to hear you have had a great experience with the customer service team too! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Satisfied”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Nice treat for my best friend”

Helpful Report

Posted 2 years ago

Hello 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

“Love receiving my monthly treat box. Lovely surprise every month.”

TreatBox 5 star review on 10th July 2024

Helpful Report

Posted 2 years ago

Hi Hayley, 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 2 years ago

“Used afew times now and always a great service”

Helpful Report

Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy, and to hear them coming back to us! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 2 years ago

“I saw the box on instagram that had mine and my friends special phrase “you’re my person” included so I had to get it for her. It arrived quickly and she loved it! So glad I stumbled across this company, I shall definitely be using them again xx thank you xx”

Helpful Report

Posted 2 years ago

Hey Fi 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see you spreading happiness to others. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 2 years ago

“Love how you can choose from already create boxes or create your own. Enables you to really personalise. Very quick delivery and reasonably priced.”

Helpful Report

Posted 2 years ago

Hey 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 2 years ago

“I didn't personally see the parcel as I had it sent straight to my friend. She was over the moon with her surprise, I chose each item specially for her. She needed a pick me up and the box certainly did that for her. Everything looks awesome quality and is perfect for a surprise in the post.”

Helpful Report

Posted 2 years ago

Hey Angela 👋 Thank you so much for taking the time to leave us your amazing review! We always love hearing that our customers are happy and we absolutely love to see your amazing pictures. It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us! Thank you for making our day! - TreatBox 💗

Posted 2 years ago

“Second time ordering, love these boxes and my friends were over the moon with them will definitely order again! Thank you ☺️”

Helpful Report

Posted 2 years ago

Hello Kayleigh 👋 Thank you so much for taking the time to leave us your review! We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well! It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us. Thank you for making our day - TreatBox 💗

Posted 2 years ago

TreatBox is rated 4.8 based on 5,776 reviews