ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 3,341 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,341 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

Write Your review

Tell us how ToolStore UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and the DeWalt 18v pressure washer is better than my expectation. Use it for cleaning my tools and mowers at the end of the week and pulls the water from a 20ltr jerry can. Fantastic bit of kit”

Helpful Report

Posted 1 year ago

Dear Martin Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. Thank you for choosing us for your purchase and we hope you will keep us in mind for any of your future requirements.

Posted 1 year ago

“The order did not arrive. I was at home all the time, but the order did not arrive, after which I received a message - it was not possible to deliver, we immediately return it to the sender. Please sort it out and send my order”

Helpful Report

Posted 1 year ago

Dear Petro, Thank you for taking the time to leave this review, we do read all comments and we take any feedback on board where possible. We have checked the tracking for this order, and DPD did attempt delivery twice but there was nobody available to accept the parcel, unfortunately. DPD requested further instructions but they never got a reply, so it is standard practice for the goods to be returned to the sender at that point. We can see that the parcel was resent and you have since received your items. Thank you again for the feedback and for shopping with ToolStoreUK.

Posted 1 year ago

“Competitively priced, fast dispatch, good packaging, and delivery next day. Will definitely recommend and order from ToolStore uk again”

Helpful Report

Posted 1 year ago

Dear Ryan Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 1 year ago

“Excellent service highly recommend”

Helpful Report

Posted 1 year ago

Dear Gillian Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 1 year ago

“Service and support from Toolstore very good, DPD a disaster.”

Helpful Report

Posted 1 year ago

Dear Brendan Thank you for leaving us a 5 star review. We are sorry to hear that there was an issue with your delivery on your purchase. Our customer services team are always happy to assist where required, now or with any future purchase. They can be contacted on the details below. We hope to get the opportunity to assist you again in the future. Email: customerservices@toolstoreuk.co.uk

Posted 1 year ago

“Good price....good communication and quick delivery...no complaints..”

Helpful Report

Posted 1 year ago

Dear Robin Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 1 year ago

“Ordering was straightforward & delivery was amazing will definitely be recommending your amazing company and using you in the future.”

Helpful Report

Posted 1 year ago

Dear Shelia Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. Thank you for choosing us for your purchase and we hope you will keep us in mind for any of your future requirements.

Posted 1 year ago

“Tool arrived on time and in perfect condition. No hassle at a good price”

Helpful Report

Posted 1 year ago

Dear Dermot Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 1 year ago

“Quality product and excellent delivery service”

Helpful Report

Posted 1 year ago

Dear Customer We are pleased to read that your experience of our service and the delivery were such a positive one and thank you for choosing us for your purchase. We hope to get the opportunity to assist you again in the future.

Posted 1 year ago

“Sorted.”

Helpful Report

Posted 1 year ago

Dear Krishna It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 1 year ago

“Good service. No problems with the order in any way. Prompt delivery. REALLY good competitive price for the item ordered.”

Helpful Report

Posted 1 year ago

Dear Elizabeth Thank you for leaving us a great 5 star review! We strive to provide a fast and efficient service for all our valued customers and we are very pleased that this was your experience and that your goods were received quickly at a great price. Thank you for choosing us for your purchase.

Posted 1 year ago

“As it was described arrived without hassle.”

Helpful Report

Posted 1 year ago

Dear Robert Thank you for leaving us a 5 star review! We hope to get the opportunity to supply to you again in the future.

Posted 1 year ago

“They stock all major tool brands and the prices are spot on”

Helpful Report

Posted 1 year ago

Dear Stephen Thank you for leaving us a 5 star review! It is great to read that you are happy with your purchase and the service you received. We hope to get the opportunity to assist you again.

Posted 1 year ago

“Delivered exactly what I wanted in pristine condo on on time. Fantastic”

Helpful Report

Posted 1 year ago

Dear Robert We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements.

Posted 1 year ago

“Great service Great price And to top ot off 2 day delivery to n.ireland was the best value as well. So all in all a great result for me. Will continue to use Toolstore in the future.”

Helpful Report

Posted 1 year ago

Dear Thomas We strive to provide a fast and efficient service for all our valued customers and we are very pleased to read from your review that this was your experience. We hope you will keep us in mind for any of your future requirements.

Posted 1 year ago

“Was good service and quick delivery”

Helpful Report

Posted 1 year ago

“Friendly and great price.”

Helpful Report

Posted 1 year ago

Dear Michael Thank you for leaving us a 5 star review! We hope to get the opportunity to supply to you again in the future.

Posted 1 year ago

“Excellent service. Easy to order online & very quick delivery of the reel hose. Husband loves it - I may eventually get a go!”

Helpful Report

Posted 1 year ago

Dear Ellen Thank you very much for taking the time to leave us such a great review and we are glad that you're happy with your purchase and our service. Thank you for choosing us for your purchase and we hope you will keep us in mind for any of your future requirements.

Posted 1 year ago

“Overall a very positive experience. Quick response to enquiries before buying. Helped decide between the various Stihl Pressure Washer models. Website was easy to follow and well below RRP”

Helpful Report

Posted 1 year ago

Dear Terry We're really pleased to read from your comments that our team members could assist you with your query and that you are pleased with our service. We hope to get the opportunity to assist you again in the future.

Posted 1 year ago

“First time I've shopped with Toolstore but after reading the reviews on Trust Pilot I decided to give them a try & I wasn't disappointed. Best price for the battery powered shrub shears I wanted & fast delivery. Goods arrived in excellent condition. I won't hesitate to use them again.”

Helpful Report

Posted 1 year ago

Dear Customer It is great to read from your comments that your experience of our service was such a positive one and you felt worthy of a five star rating. Our team is always happy to assist with any queries you may have and we look forward to you shopping with us again!

Posted 1 year ago

ToolStore UK is rated 4.9 based on 3,341 reviews