ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.88

4.9 Rating 2,875 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 2,875 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

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ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wont price match other retail competitors, rolling xxl toughbuilt bag some £20/£30 more expensive”

Helpful Report

Posted 6 months ago

Dear Gary, Thank you for taking the time to leave this review, we do read all reviews and we try to take any feedback on board where possible. We just wanted to respond to your comments about us not price matching other retailers. We will always consider price matching where we can but this does depend on a number of factors including (but not limited to) our cost price at the time of the enquiry, any deals that are on offer at the time, our sales history on the item in question and also our stock availability. For example, we would be unable to match a price if it means we would be making a loss on the item as this is simply not feasible. The item you are referring to is one of our current best selling lines and we currently have stock available compared to some other online retailers. We are competitively priced on all of the Toughbuilt rolling bags at the moment. Thank you again for taking the time to leave this feedback Gary.

Posted 6 months ago

“Great store. Solid products, well packed, delivere din good time at a great price.”

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Posted 6 months ago

Dear Customer Thank you for your fantastic review! We’re delighted to hear that the service our team provided was worthy of a 5 star rating. We hope to get the opportunity to assist you again in the future.

Posted 6 months ago

“fantastic service, received within 24 hours!!”

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Posted 6 months ago

Dear Mick, Thank you for your fantastic review! We’re thrilled to hear that you received your order within 24 hours. Your satisfaction is incredibly important to us, and we look forward to serving you again at Tool Store UK!

Posted 6 months ago

“Good value quick delivery”

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Posted 6 months ago

Dear Mr, Thank you for your wonderful review! We’re so pleased to hear that you found our value and delivery service to be quick. Your support means a lot to us, and we can’t wait to assist you again soon at Tool Store UK!

Posted 6 months ago

“Great product, great price,great service.”

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Posted 6 months ago

Dear Keith, Thank you for your amazing review! We’re thrilled to hear that you’re pleased with the product, price, and service. Your feedback is invaluable to us, and we look forward to serving you again at Tool Store UK!

Posted 6 months ago

“Great prices and very quick delivery”

Helpful Report

Posted 6 months ago

Dear Steven, Thank you so much for your fantastic review! We’re delighted to hear that you found our prices great and enjoyed quick delivery. Your satisfaction is our top priority, and we can’t wait to serve you again at Tool Store UK!

Posted 6 months ago

“When the sawhorses arrived the packaging was visibly damaged and I could tell it had been opened before and resealed. One of the material rests was slightly bent on one of the sawhorses but I managed to straighten it.”

Helpful Report

Posted 6 months ago

Dear Customer Our customer services team have reached out to you by email, after seeing your review, and we believe this issue has now been rectified.

Posted 6 months ago

“Great service and competitive prices.”

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Posted 6 months ago

Dear John Thank you for your fantastic review! We’re thrilled to hear that you appreciated our service and found our prices competitive. Your feedback motivates us to keep delivering the best, and we look forward to serving you again soon at Tool Store UK!

Posted 6 months ago

“Thanks Guys Good value for the money Highly recommend this company”

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Posted 6 months ago

Dear Graeme, Thank you for your wonderful review! We're so glad you found great value with us and would highly recommend Tool Store UK. Your support means a lot, and we can't wait to assist you again in the future!

Posted 6 months ago

“Great service quick response time well happy”

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Posted 6 months ago

Dear Nigel, Thank you for your wonderful review! We’re so happy to hear that you experienced great service and quick response times. Your satisfaction means the world to us, and we hope to help you again at Tool Store UK!

Posted 6 months ago

“Came sooner than planned . Great service”

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Posted 6 months ago

Dear Gavin Thank you for your wonderful review! We're so glad to hear that your order arrived sooner than expected and that you had a positive experience with our service. Your support means a lot to us, and we can’t wait to assist you again at Tool Store UK!

Posted 6 months ago

“Really pleased with the service provided by ToolStore UK. Have used them before and will definitely use them again, fast reliable service and you get exactly for you what you ordered, what more could you ask for.”

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Posted 6 months ago

Dear Philip, Thank you for your wonderful review! We're delighted to hear that you've had a positive experience with our fast and reliable service. Your continued support means the world to us, and we can’t wait to assist you again at Tool Store UK!

Posted 6 months ago

“Navigating the website is easy and intuitive. Prices are fair. Delivery was Prompt”

Helpful Report

Posted 6 months ago

Dear Customer, Thank you for your wonderful review! We’re delighted to hear that you found our website easy to navigate, appreciated our fair prices, and enjoyed prompt delivery. Your feedback is greatly valued, and we can't wait to welcome you back at Tool Store UK!

Posted 6 months ago

“Fast, accurate and well packaged. Best price I could find anywhere”

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Posted 6 months ago

Dear Jonathan, Thank you for your wonderful review! We’re delighted to hear that you found our service fast, accurate, and well-packaged, not to mention our competitive pricing. Your feedback means a lot to us, and we look forward to welcoming you back to Tool Store UK soon!

Posted 6 months ago

“Fast delivery, great service.”

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Posted 6 months ago

Dear Michael, Thank you for your wonderful review! We’re delighted to hear that you experienced fast delivery and great service. Your support means a lot to us, and we can't wait to welcome you back at Tool Store UK!

Posted 6 months ago

“Wow Big Shout Out to Toolstation UK . Ordered a Milwaukee Stacker Tool box on Thursday 2nd January, came nexted day . All packaged well for delivery, was so easy to order and pay for. Got updates on where and when being delivered. 👍🏻😁Top job 😁”

Helpful Report

Posted 6 months ago

Dear Julie Thank you for your wonderful shout-out! We're ecstatic to hear that you had such a smooth ordering experience and that your Milwaukee Stacker Tool box arrived promptly. We pride ourselves on keeping our customers updated, and your satisfaction means the world to us. We can't wait to welcome you back to Tool Store UK for your next purchase! Best regards, The Tool Store UK Team

Posted 6 months ago

“Excelent service an very quick delivery.”

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Posted 6 months ago

Dear Customer, Thank you for your excellent review! We're so pleased to hear that you had a quick delivery experience. Providing top-notch service is our goal, and your feedback encourages us to keep it up. We look forward to serving you again at Tool Store UK!

Posted 6 months ago

“As described and quick delivery 😀”

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Posted 6 months ago

Dear Ross Thank you for your wonderful review! We’re delighted to hear that everything arrived as described and that the delivery was quick. Your support means the world to us, and we can’t wait to serve you again at Tool Store UK!

Posted 6 months ago

“A* fast delivery for Christmas”

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Posted 6 months ago

Dear Tim Thank you for your fantastic review! We’re thrilled to hear that you experienced A* fast delivery for Christmas. Your feedback truly means a lot to us, and we hope to get the opportunity to assist you in the future.

Posted 6 months ago

“Good price, great tools... Delivered within a few days over the festive season.”

Helpful Report

Posted 6 months ago

Dear Customer, Thank you for your fantastic review! We're so pleased to hear that you found our prices great and received your tools swiftly. Your satisfaction is our goal, and we look forward to helping you again at Tool Store UK!

Posted 6 months ago

ToolStore UK is rated 4.9 based on 2,875 reviews