ToolStore UK Reviews

Name: ToolStore UK
Address: 62 Darlington Street East, Wigan, Lancashire
Rating: 4.87

4.9 Rating 3,758 Reviews

97 %

of reviewers recommend ToolStore UK

4.9

Based on 3,758 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

03330043777

Email:

customerservices@tsukwholesale.co.uk

Location:

62 Darlington Street East,
Wigan
Lancashire
WN1 3AT

Write Your review

Tell us how ToolStore UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ToolStore UK 1 star review on 16th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrific service. Great price and delivered very, very quickly by DPD. Item (Dewalt Impact Driver) well packaged and in perfect condition. Will certainly buy from them again.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your lovely review! We're thrilled to hear that you are thrilled with our service, from the great price to the speedy delivery by DPD. It’s great to know your Dewalt Impact Driver arrived well packaged and in perfect condition. We can’t wait to serve you again in the future! Many thanks, The ToolStore UK Team

Posted 1 year ago

“I came across ToolStore UK whilst searching for the long hose that don't cost an arm and a leg. The price was too good to be true (the cheapest one I found on the Internet and trust me, I do my research thoroughly). Not only have I purchased it at a great price with ToolStore, it was also dispatched and delivered in no time. The website itself was easy to navigate as well, which is a bonus. I have already recommended them to my friends and family and will be using them in the future. Thank you :)”

Helpful Report

Posted 1 year ago

Hello, Thank you so much for your fantastic review! We're delighted that you found a great deal on the long hose and that your experience was smooth from browsing to delivery. Your recommendations to friends and family mean the world to us, and we’re excited to have you back for your future projects. Many thanks, The ToolStore UK Team

Posted 1 year ago

“Great service. Product arrived quickly”

Helpful Report

Posted 1 year ago

Hello, Thank you for your wonderful review! We're so pleased to hear that you experienced great service and that your product arrived quickly. Your satisfaction means a lot to us, and we can't wait to assist you again in the future! Many thanks, The ToolStore UK Team

Posted 1 year ago

“Ordered Thursday for next day delivery . Parcel held at Dpd area depot Constant updates stating Your parcel as been delayed due to an unexpected issue. Unable to contact Dpd or Tool store. Lost two days work. Parcel delivered Monday afternoon. Will i use Tool Store again. Doubtful.”

Helpful Report

Posted 1 year ago

Good Morning David, Thank you for your review and once again we are sorry for any inconvenience caused by the delivery issues. As explained via live chat, we sent the goods out on the 08/05, and the delay occurred within the courier network. As much as we try to avoid any delays, once the goods leave us, there can be instances outside of our control that occur in the depots or out on the road, but we have raised this with our account manager for review. We are closed at weekends, so we picked up your message when back in the office yesterday morning, where we responded and issued a credit for the next day service you paid for. We do hope you try us again in the future, and we can show you that this is not the usual service received from us. Kind regards, ToolStore UK Customer Services

Posted 1 year ago

“Good quality items & quick delivery & fair price.”

Helpful Report

Posted 1 year ago

Hello Kim, Thank you for your review! We're thrilled that you found our items to be of good quality, with quick delivery and fair pricing. Your satisfaction is our priority, and we truly appreciate your support. We look forward to welcoming you back soon! Many thanks, The ToolStore UK Team

Posted 1 year ago

“Slightly stiff to get it attached, but nice and light and easy to empty. ToolStore one of a few suppliers that had this item in stock.”

Helpful Report

Posted 1 year ago

Hello Kenneth, Thank you for your review! We're glad to hear that you found the item nice and light, and easy to empty, even if it was a bit stiff to attach at first. We appreciate you choosing ToolStore UK among the few suppliers that had it in stock. Your feedback is invaluable to us, and we look forward to serving you again! Many thanks, The ToolStore UK Team

Posted 1 year ago

“Very good service, items as expected and delivered in good time.”

Helpful Report

Posted 1 year ago

Hello, We're delighted to hear that you were satisfied with our service and the timely delivery of your items. Your feedback is greatly appreciated, and it motivates us to continue providing top-notch service. We look forward to serving you again in the future! Many thanks, The ToolStore UK Team

Posted 1 year ago

“Ordered a new 50m garden hose and reel from Toolstore and extra fittings for my spare hose. Excellent price , very well packaged to prevent damage in transit and fairly prompt delivery : Well done guys : Highly recommended. AJ Scotland”

Helpful Report

Posted 1 year ago

Hello AJ, Thank you so much for your review! We're glad to hear that you were pleased with the price, packaging, and delivery of your garden hose and reel. Your recommendation means the world to us, and we appreciate your support. We look forward to helping you with your future projects! Many thanks, The ToolStore UK Team

Posted 1 year ago

“ToolsStore UK were brilliant, good service, delivery and most of all Price. I will definitely use them again!”

Helpful Report

Posted 1 year ago

Hello Bob, Thank you for your review! We're thrilled to hear that you had a brilliant experience with our service, delivery, and pricing. Your satisfaction means a lot to us, and we can’t wait to assist you again in the future! Many thanks, The ToolStore UK Team

Posted 1 year ago

“Website easy to use, had the item in stock we wanted, lower price than elsewhere and delivered FOC by dpd a couple of days later. Happy with experience and would use this company again”

Helpful Report

Posted 1 year ago

Hello, Thank you for your fantastic review! We’re pleased to hear that you found our website easy to use, and that we had the item you were looking for in stock at a competitive price. It's great to know that our delivery service met your expectations as well. We really appreciate your kind words and look forward to assisting you again in the future! Many thanks, The ToolStore UK Team

Posted 1 year ago

“Very happy with the service I received from Toolstore will certainly use them again”

Helpful Report

Posted 1 year ago

Hello Gordon, Thank you for your review! We’re delighted to hear that you were happy with the service you received from ToolStore. It’s always our aim to provide a seamless shopping experience, and we’re thrilled that you plan to use us again. We look forward to serving you in the future! Many thanks, The ToolStore UK Team

Posted 1 year ago

“Delivered my hose lock 50 m hosepipe easy to finish off and connect to outside tap pleased so far👍”

Helpful Report

Posted 1 year ago

Hello Philip, Thank you for your ! We're happy to hear that your hosepipe was delivered smoothly and that you found it easy to connect to your outside tap. It's great to know you're pleased so far! Best regards, The ToolStore UK Team

Posted 1 year ago

“Purchased 2 Makita drills from Toolstore. Cheaper than buying it from places like screwfix. Paid for a Sat delivery as i wouldn't be in during the week. I was kept informed of delivery throughout the process. Dpd gave me an hour slot which is nice. Cardboard box the drill was in did come all damaged so you could see that there was a drill inside, the delivery driver did say to me to check it was all there before he left the door which I did and all was good. Yes I would definitely buy from them again”

Helpful Report

Posted 1 year ago

Hello Shane, Thank you so much for your review! We’re happy to hear that your purchase of the Makita drills exceeded your expectations, especially regarding pricing and delivery options. It's great to know you appreciated the communication throughout the process and that DPD’s delivery window was convenient for you. We're here anytime you need us, and we look forward to seeing you again soon! Many thanks, The ToolStore UK Team

Posted 1 year ago

“Easy ordering. Clear website guidance. Very early delivery date. Delivery made within 5 minutes of estimated time.”

Helpful Report

Posted 1 year ago

Hello Brian, Thank you for your glad review! We're happy to hear that you found the ordering process easy and our website guidance helpful. It’s great to know that your delivery arrived so promptly, right within those estimated minutes! We appreciate your feedback and are always here to ensure a smooth shopping experience for you. Looking forward to serving you again soon! Many thanks, The ToolStore UK Team

Posted 1 year ago

“What can l tell you. Saw your great price for a Makita mower, ordered it online, delivered a few days later over the May Day holiday. We only have a couple of small lawns front and back but did one yesterday and one today. Worked brilliantly. We will be back ToolStore UK, you can be sure of that. Thanks for great service. I would also like to congratulate you on your choice of carrier. DPD excelled themselves with almost minute by minute tracking. In total, a truly excellent online buying experience.”

Helpful Report

Posted 1 year ago

Hello Jim, Thank you for your review! We're glad to hear that you're pleased with your Makita mower and that it performed brilliantly on your lawns. It's fantastic to know that our service and DPD's tracking met your expectations during your shopping experience. We're always here to provide you with great products and service, and we can't wait to welcome you back for your next visit! Many thanks, The ToolStore UK Team

Posted 1 year ago

“Bought a Makita twin pack. Great price (cheapest availavle) and fast delivery. Everything you want when you have spent time searching for the right equipment. Highly recommended, and will definitely be coming back for more!”

Helpful Report

Posted 1 year ago

Hello Darren, Thank you for your review! We're to hear that you found our price for the Makita twin pack unbeatable and that you appreciated the fast delivery. It’s great to know that we met your expectations during your search for the right equipment. We look forward to welcoming you back for your next purchase! Many thanks, The ToolStore UK Team

Posted 1 year ago

“Excellent quality goods at excellent prices. Very quick delivery.”

Helpful Report

Posted 1 year ago

Hello Phil, Thank you for your review! We're glad to hear that you found our goods to be of excellent quality and at great prices, along with a quick delivery experience. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again in the future! Many thanks, The ToolStore UK Team

Posted 1 year ago

“Fantastic price & easy delivery all perfect”

Helpful Report

Posted 1 year ago

Hello Clare, Thank you for your review! We're happy to hear that you found our prices appealing and that the delivery process was easy for you. Your satisfaction is our priority, and we’re glad everything was perfect! We look forward to assisting you again in the future! Many thanks, The ToolStore UK Team

Posted 1 year ago

“Excellent service kept updated on delivery Would deffinatley use again”

Helpful Report

Posted 1 year ago

Hello Simon, Thank you for your review! We're glad to hear that you were kept updated on your delivery and that you would definitely choose us again. Your satisfaction means a lot to us, and we can't wait to assist you with your next order! Many thanks, The ToolStore UK Team

Posted 1 year ago

“Excellent service my order arrived on the planned arrival date. Delighted with my product too.”

Helpful Report

Posted 1 year ago

Hello, Thank you for your wonderful review! We're so pleased to hear that your order arrived on time and that you’re delighted with your product. It’s always our goal to provide excellent service and happy customers. We look forward to serving you again soon! Many thanks, The ToolStore UK Team

Posted 1 year ago

ToolStore UK is rated 4.9 based on 3,758 reviews