“I wish I’d read the reviews before buying a Tiger shed. I’ve had a number of sheds in my time and never had a problem when I’ve paid out for a tongue and groove shed and treated it quickly when I’ve had it put up professionally and then every year after. That was until I bought a Tiger shed last year. I ordered the shed on September, it was eventually delivered in November and erected 2 weeks later by their professionals. It arrived in awful weather, it was soaked right through, there was pretty bad rainful at that time of year so it got off to a bad start admittedly. When it was put up it was wet everywhere, inside and out so I left it to dry out as much as possible. I stained the outside as soon as it was dry enough to protect it over the winter. I did it again in spring. I left the door open when dry as it was still damp inside and mould was forming on the room although it wasn’t leaking. It actually looked like a nice shed, seemed reasonable quality, I liked the Tiger emblems etc. I recently started to notice that there were areas that it appeared that I hadn’t treated and though it must be down to the heat as wood will expand and contract in the weather. I then noticed it getting worse and on close inspection you can actually see right through the shed the gaps are now so wide. I’ve never had this with any tongue and groove shed I’ve had. I’ve seen it happen with thinner panels on overlap sheds but not an 8 month old fully treated tongue and groove shed you’ve paid over £1200 for. It’s got so bad now not only have the gaps formed, the wood as warped badly in places so it’s never pop back into place and it’s created a channel for water ingress in several places. Not sure if I can even seal it with a clear bathroom sealant perhaps to stop that. I’ve moved a lot of expensive equipment in there and don’t want it getting wet. I complain to Tiger and just got the standard reply that it’s just the wood moving with the heat. I don’t agree I’m afraid. Whilst wood does move to a certain extent, I’ve never know it this bad. The shed is no longer fit for purpose and I have advised Tiger as such but now I just get ignored. All they want is your money and they don’t care about after sales service. In all honesty my advice would be to steer clear. Check the reviews of other companies, even if it means you pay more, you’ll more than likely get better quality. I will now have to move everything back out of the shed, pay for someone to come and take it down and scrap it and then pay again for a better quality shed from a supplier with a better reputation and higher qulity goods. Complete waste of £1200. Not happy!”
“Would not buy from this company again. Log cabin has several issues,leaking in every corner, door leaking and black mould on inside, roof covered in black mould and logs separating. Customer service is absolutely non existent.”
“Never have i ever delt with a more incompetent organisation in my life, long wait for order, wrong order not once but twice delivery on wrong day, wrong time. Customer service an absolute joke with no knowledge whatsoever of there own product promises made to return calls day after day after day. Eventually got the right product but driver couldn't be bothered to wait around to take back the original wrong product. Would never ever recommend this company to anyone😡😡”
“Very disappointed with Tiger Sheds. Wrong parts were delivered twice, followed by months of delays, failed collections, no proactive support, and consistently poor communication. My old shed had to be dismantled, leaving my tools and bikes exposed outside in the rain for two months — and Tiger Sheds has offered no compensation or meaningful apology.
A company that came recommended, but a very poor experience from start to finish.”
“Excellent service from the team at Tiger Sheds, very helpful and friendly.
Simple process, easy delivery arrangements and overall excellent communication.
Great quality 👍”
“I had to get replacement doors and frame for my shed I brought 6 years ago. I fully accepted the rot to the doors and frame was my fault due to not treating properly and had asked for a quote. The quote took nearly 4 weeks and whilst stupidly high it included all the bits I needed. 3 times I checked the door frame was included before accepting. I was quoted a 2-3 week delivery so paid. 4 weeks later I chased only to be informed that they still hadn’t fully processed the order. 10 days after that I got my doors and fascia panels. No frame at all and the fascia panel were damaged with spilt dark stain. And now due to their delays it’s too cold to stain the doors to protect them properly. Absolutely useless aftercare.
Note, the doors are a custom size so you are stuck with them for a replacement and they charge knowing this.”
“Not sure where to start here so let’s start with the positives: 1) the quality is actually quite good 2) customer services are good to deal with (though I’d rather not have had to deal with them so much).
Now the negatives: 1) the bike shed is advertised as 1838mm wide. It is actually 1870mm. That’s not much of a difference but it meant that it would not fit in the gap that I had intended it for – which was a major pain. Maybe, I should have sent it back but I had it half assembled before I realised. 2) it came with two left doors; Tiger were meant to send me a right-hand door but they sent a door side instead. They got it tight at the third time of asking but it turned up 10 minutes early and I wasn’t there. The driver was very aggrieved which I though was bang out of order if you turn up in advance of an agreed (5-hour) time slot. If you are going to turn up earlier just phone ahead to let the customer know. In fact, it’s a common courtesy to phone ahead half an hour of so ahead of delivery regardless. 4) I ordered a can of water proofing to go with it. It arrived 4 weeks after the shed. I had hoped to treat some of the wood before assembly but that was not possible.
Overall, a decent quality produce let down by misleading measurements, careless packing and non-customer friendly delivery arrangements (keeping 5 hours free for a delivery is one thing. Having to do it three times and then have the driver turn up outside of the slot is another.”
“The ordering was easy. After waiting for my delivery on the agreed date. I only received my shed and no summerhouse. Apparently missed loading on the truck. Another date arranged, nobody showed up! 3rd date finally got it. Assembly date should have been re-arranged due to half order missing. Guys turned up, parts missing. They came back after all parts delivered, but my summerhouse is too close to the fence on one side (7 inch) so i can't get down. I was asked if i had sealant for the windows, didn't know i needed it. They don't do extra's like adding the handles hooks or shelving. Would i buy from these again? NO”
“Hugely disappointed.
Placed order on 1/10/25 with estimated delivery w/c 10/11/25
Checked delivery date 2 weeks in advance and confirmed as original. Contacted Tiger on10/11/25 to be told Klarna had not approved finance and I should contact them.
Klarna advised Tiger were at fault as they had not activated tge transaction. Advised Tiger who apologised and isdued a revised delivery date of 8/12/25 but no assembly/installation date, so potentially into 2026 now.
Having moved from a property with 2 sheds to none, a shed is essential to allow transfer of boxes etc from garage to allow room for the car over winter. Also have garden furniture, wall art,bbq etc requiring shed storage to avoid posdible weather damage.
Essentially, a major customer service disaster.
I have requested some form of vompensation for breach of Consumer Rights Act but denied by Tiger.”
“Can't rate this company enough, you can pick a delivery day, package was well wrapped up and on time, the quality of the shed was top notch with clear instructions and easy to build, great quality wood and nice little touches in the welcome package, the added security bar on the door gives me peace of mind, I ordered the 12x4 TigerFlex® Shiplap Pent Security Shed”
“I am so happy with my tiger shed .
Delivered as arranged , easy to assemble , just not enough bolts.But otherwise it's great .
Very well made . Definitely would recommend!!!”
