“I ordered my mini log store two days ago. I was told that it would be delivered the next day as it was well before midday and the web site makes a big show of ‘Next Day Delivery’.
This suited me fine as was able to stay at home and await delivery, which I did ALL DAY, but nothing arrived and worst of all there were no emails to tell me when it would come. A wasted day of my life!!
I have however received today (2 days on ) an email from DHL stating that they have received notification of my order and await delivery of the goods to them! So, it looks as though it may be tomorrow (Saturday) at the earliest before it is delivered.
And to think I could have bought it £20 cheaper on Etsy and would most likely have it by now! I went with Tiger Sheds direct as I thought it would be better to deal directly with the manufacturer. How wrong I was.
I look forward to receiving my log store and being able to review it properly.
A poor service so far - let’s hope the product quality redeems that.”
“Ordered shed on Friday l checked my order on Sunday found l put wrong telephone number in left email with correct number they replied straight away just appreciate did not expect till Monday perfect looking forward to new shed”
“Would have awarded 5 stars if delivery mix up with someone else's order had not happened. But sorted quickly within a day.
Quality of product very good. Generic instructions not that
easy to follow but got there in the end.
Painted in Sargasso Sea green. Very happy.”
“After waiting a long time for delivery, when shed finally arrived, the roof section was missing. This crowd seem to be moor interested in telling in sending out emails telling you how well they are doing”
“Easy to order online with a configuration of my choice. Able to choose my delivery date and it was delivered on time. Friendly driver Paul Dixon unloaded where we needed it. The construction is sturdy and I'm pleased with the product and service from Tiger sheds.”
“Delivery is missing the whole rear gable panel, calling customer service takes 30 minites hold time, customer service is dismissive making it feel like it’s somehow the customers fault! Only resolution suggested was a refund and collection but that would take 2 weeks, had to raise complaint to management to eventually reduce delivery time down to a week, not holding my breath! On inspecting the quality last night I can see build quality is no better than any other shed company, they’ve even written in marker pen on the floorboards!.. all the adverts and claims are simply that just claims, there is nothing better about this company than any other shed supplier, save your money and go elsewhere for cheaper!”
“We were very pleased with our first order from Tiger Sheds, hence ordering again.
Unable to comment or upload a photograph as we haven't received our new order yet. Really hope we are pleased again.”
“Very easy and straight forward to order my shed. Plenty of delivery dates to choose from. Looking forward to receiving it soon. Would definitely recommend”
“Ordered a 6 x 4 corner bar for around £450. Small project and small job in theory.
Bar was due for delivery on a Monday and never appeared. Contacted by delivery firm Monday night after I called to see where it was, and then received delivery on Thursday. Packaged very well and all parts present and in good order.
Came to build the bar on Friday which should have taken no longer than 45 minutes to complete considering the relatively small number of parts……however none of the small logs were prepared properly. None of them even remotely fit. Even with a small amount of encouragement from a rubber mallet! One log even split in half as was too tight to even engage.
Tried calling tiger sheds Friday afternoon, couldn’t get through after 30 mins gave up and filled in the online enquiry form for a cal back. 6 days later - still no call back. Have tried again for the last 2 days several times to call and always waiting over 20 mins and still not got through. Haven’t got the time to keep sitting waiting in line.
I’ve then needed to make a decision and either wait for a response or sort the problem myself…….in the end I went for it and have had to plane 45 of the joints by between 0.5 and 2mm to get the parts to fit.
This took a number of hours of work that shouldn't have been needed. More is the disappointment that no one has even attempted to contact me to sort a solution.
The final product is nice looking and is how it should be however the disappointment of the quality of preparation is annoying.
I have experience with building large log cabins and not once with other manufacturers have I ever needed to plane and adjust joints……..so shame on such a small product should it be needed!!!! Any comments Tiger Sheds??? I didn’t want to have to do this for a review but since no one had contacted me for assistance and I can’t get through sensibly on the phone to you I didn’t have much choice. Hopefully someone will see this.”
“I have been asked to write a review follow a recent oder placed with Tiger Sheds.
I have placed an order with Tiger Sheds, The order is not expected to be fulfilled until the 14th May 2025. I have been sent a number of no reply emails regarding suitable bases, potential delivery restrictions and Tiger Club Membership”
