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The Vinorium Reviews

5.0 Rating 298 Reviews

99 %

of reviewers recommend The Vinorium

Company Reviews

Product Reviews

5.0

Based on 298 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Vinorium:

The Vinorium, almost exclusively purchase direct from a group of world class winemakers. The Vinorium offers flexibility to both private clients and independent wine merchants and a truly global service, which is supported by many of our winemakers.

We simply live and breathe Australian wines like no other UK merchant we know.

Visit Website

Phone:

01622859161

Email:

enquiries@thevinorium.co.uk

Location:

Unit 14 The Glenmore Centre,
Moat Way,
Ashford
Kent
TN24 0TL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love you! When buying wine from the other side of the world to send to friends in the UK, you are always our go-to. We feel so confident and comfortable with not just your range but also your service. Keep it up!”

Posted 7 months ago

We love you too! :) Thank you for the kind words...

Posted 7 months ago

“My husband wanted a bottle of wine from Margaret Valley. I looked online at a variety of sellers and The Vinorium had the best selection. I was able to buy 6 different bottles, at different prices. I labelled the bottles from cheapest to most expensive (a range from £16.00 - £45.00) and included the reviews. He loved his birthday present. The Vinorium kept me up to date with the delivery and it couldn't have gone more smoothly.”

Posted 7 months ago

“I know little about wine, but find the emails sent out have helped me learn, and buy, more wine - I also enjoy their down-to-earth content. I have even been converted to the right glassware, much to the bafflement of my family. But what do they know?”

Posted 7 months ago

“Excellent service, order dispatched promptly”

Posted 7 months ago

“Superb service from delivery to the quality and choice of the wines!! Keep up the excellent work.”

Posted 8 months ago

“I have been a customer of The Vinorium for several years now and its always been a pleasure to buy great Australian wines at a very competitive price. I have bought wines that I would never have tried if it wasn't for The Vinorium ie Standish. Great customer service from the staff and great delivery service as well.”

Posted 8 months ago

“Great service from the Vinorium team. Ordered well in advance but asked to delay my delivery. Absolutely no problem and all shipped as requested. Thanks guys.”

Posted 8 months ago

“Very honest with the weekly newsletters and always looking to change wines to meet the demand and the supply challenges. The warehouse clearance sales are always very generous too!”

Posted 8 months ago

“I have been a customer of the Vinorium for several years. I buy wine extensively and they are my go-to wine merchant for all and any wine related needs. In their specialist region, Stu and team have opened up Australian fine wine to European markets in a way which no other has achieved in my wine lifetime (which is long). The Vinorium customer service is terrific from E2E with people, process and technology operating perfectly in harmony. Without Stu I doubt whether I would have discovered Standish and Utopos and many other fantastic producers from Margaret River to the Barossa and beyond. I particularly like the weekly email updates which are part sales and part educational and always welcome.”

Posted 8 months ago

“An excellent price for a wine of this caliber although I haven't tasted it yet. Good service all round.”

Posted 8 months ago

“Probably the best selection of Aussie wines in the uk. Great customer service too. Only slight downside was the request for bank transfer payment for their special case offer, although I understand that this saved bank fees being charged and so helped the offer to be as competitive as it was.”

Posted 8 months ago

Thanks, for the review Paul… However, we’re left scratching our heads a little as it costs the customer nothing to send the funds via BACS. Conversely, and as explained in our amazing, discounted offer, we cannot offer wines at these prices, pay for uber expensive biodegradable packaging and pay the credit card commissions. We live in an odd world when sometimes offering everything is never enough…

Posted 8 months ago

“I came for the Zalto glasses and then noticed this incredible selection. Really the best list of Australian wines this side of the Equator. But what really got me is the contact and offers. The Vinorium really has a wineclub feel. Every now and then, as an existing customer, you get insane offers come through and the team usually responds within 15 mins. It feels like Whatsapping a good buddy who is also an incredible wine plug. Can't recommend enough, despite being French & snobby about non-French wine, let alone new world ;).”

Posted 8 months ago

“Always a pleasure ordering from, and dealing with, The Vinorium. Website is really easy to use, staff are quick to respond and the selection is excellent. Top-notch!”

Posted 8 months ago

“Always a pleasure with Team Vinorium. Delicious wine, amazing service with rapid delivery and a fabulous team. Been coming back for years, and will be back again soon no doubt once the many new releases arrive!!”

Posted 8 months ago

“Great communications. Bottles arrived quickly and safely. Very good selection of Aussie wines that aren't available elsewhere.”

Posted 8 months ago

“The Vinorium stock a wide range of interesting wines and have secured the UK’s only allowance for certain rare wines which make them a go to supplier for me. Their customer service is excellent and the packaging of their deliveries is the best I’ve experienced.”

Posted 8 months ago

“Always excellent products and service”

Posted 8 months ago

“Just ordered and received a case of Chateau Tour de Sarrail 2009 purely based on Stu’s notes. Absolutely spot on in every way, as usual may I say and long may it continue to be so. Kind regards Mike Broadey”

Posted 8 months ago

“Brilliant service as usual from Stu and the team. Great selection of carefully picked wines, well priced and delivered quickly.”

Posted 8 months ago

“The Ciborium has the gift to know and advise on good wines, for instance ' Chateau Tour De Sarrail '. Based on Stuart McCluskey 's description and thoughts about the wine, I could not resist placing an order for 6 bottles! The best decision I've made in wine for a very long time! It's my kind of wine. Regards, Jack”

Posted 8 months ago

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The Vinorium is rated 5.0 based on 298 reviews