The Vinorium Reviews

Name: The Vinorium
Address: Unit 14 The Glenmore Centre, Moat Way, Ashford, Kent
Rating: 4.94

4.9 Rating 375 Reviews

99 %

of reviewers recommend The Vinorium

4.9

Based on 375 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Vinorium:

The Vinorium, almost exclusively purchase direct from a group of world class winemakers. The Vinorium offers flexibility to both private clients and independent wine merchants and a truly global service, which is supported by many of our winemakers.

We simply live and breathe Australian wines like no other UK merchant we know.

Visit Website

Phone:

01622859161

Email:

enquiries@thevinorium.co.uk

Location:

Unit 14 The Glenmore Centre,
Moat Way,
Ashford
Kent
TN24 0TL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Some superb wines offered at very good prices. Quick service, including Stuart responding to queries and problems personally and very swiftly.”

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Posted 5 months ago

“Superb quality glasses and excellent service - had a damage issue with one glass but the response was immediate and issue resolved with a replacement within one working day.”

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Posted 5 months ago

“Great selection of Australian wines at good prices. Easy to order and prompt delivery.”

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Posted 5 months ago

“Great service as always from The Vinorium. The wines are well described, sensibly priced, safely packed and quickly shipped. Just everything as it should be. Thanks”

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Posted 5 months ago

“These guys always not only stock the finest wines that remind me of home, but truly leaning their email content in the most wonderful way. I now look forward to hearing the Australian wine news every time a Vinorium email hits my inbox. Thanks to the entire team!”

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Posted 5 months ago

“Great Team, fantastic service and wines to die for!”

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Posted 5 months ago

“I thought I knew reasonably what I was talking about, especially regarding Australian wine. I lived in Sydney for a while and came home much more aware of the quality of Aussie wines. However, I was genuinely surprised that many of the wines I drank in Oz were not to be found in the UK…..until that is, I found the Vinorium. Standish, Gem Tree, Utopos, Wild Duck Creek and Moss Wood are all names I have been introduced to by you guys - oh how ignorant I actually turned out to be! Not only have I now realised how little I knew but also that I can now access some of those gems that I thought the Aussies jealously kept to themselves . My enthusiastic wine education through The Vinorium continues with avidly reading the wine notes and ratings and especially through the delights of your mystery boxes which luckily so far seem to coincide with my taste and palate preferences. My thanks for your presence in the market goes unbounded. When you add the unrivalled customer service, The Vinorium has helped my wine journey and education continue in such a wonderful way. It leaves me only one thing to say….can you import some Piggs Peake please.”

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Posted 5 months ago

“Thank you all for the excellent work you do for your clients - expanding our wine knowledge and understanding (who knew corks could be so interesting?); for challenging our tastes to try more and ever new grapes, producers, terroirs and countries; for always being frank and honest; for exemplary service whether it be order management, billing, delivery or whatever - nothing ever seems too much for you guys; and despite the prices of some of the wine I order, I always feel as though I get great value from your recommendations. A special thanks for endorsing some of my favourite picks (eg. Nicole & Dan Standish’s awesome wines) which helps me believe I’m getting something right, and for introducing me to producers I’ve not seen before or heard of elsewhere (eg. Pyramid Valley). You well deserve all of the awards and acclaim you receive, and I hope that your revenues are highly correlated with that. Here’s to whatever 2025 brings - I’m sure it won’t be dull. Thank you once again and would that more companies would follow your lead…”

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Posted 5 months ago

“AFAIK my first purchase from Vinorium. They stock some interesting wines with enticing third-party (wine expert?) descriptions. Time will tell if the money was well spent. But the service was faultless. The wine was well packed and delivered next day at no charge.”

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Posted 5 months ago

“Vinorium definitely had the best selection of Australian wines in the UK. Always look forward to stocking up, adding some favourites and trying some new wines I particularly find the reviews, both Stuart’s and independent reviewers, very helpful. Helps me to make a decision on buying, and the extra information about glasses, decanting times and storage. Looking forward to enjoying my new delivery”

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Posted 5 months ago

“Great service. I hope the gift receiver likes the wine !!!”

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Posted 6 months ago

“Great service & super fast delivery. Bottles were well packaged, just just need to try the wine”

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Posted 6 months ago

“Excellent prompt service Wine exactly as described”

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Posted 7 months ago

“In my experience The Vinorium has the best portfolio of available Australian wines in the UK. They are constantly adding to the selection as well as making innovative one off parcels available . On top of that they are reliable, responsive, and quick to deliver. Would recommend”

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Posted 7 months ago

“Perfectly delivered beautiful wine glasses. Very efficient delivery. The Zalto universal wine glasses are simply awesome when tasting great wine. Will be ordering other items for sure. Thankyou”

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Posted 7 months ago

“Two of six glasses arrived broken, which was the fault of the delivery service (not The Vinorium), but the team replaced them without any challenge.”

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Posted 7 months ago

“Good prices, excellent website with plenty of information about the wines. Quick dispatch, really good customer service and packaging all secure. Absolutely recommend Vinorium for your antipodean vino wants and needs.”

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Posted 7 months ago

“Excellent customer service. Will definitely use this company again.”

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Posted 8 months ago

“Always buy on Stu’s recommendation, never ever disappointed, say’s it all.”

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Posted 8 months ago

“I deal with a number of wine merchants but my "go to" for Australian wines is The Vinorium. Stu McCloskey and his team are unfailingly courteous - even when you make a mistake(!) and are far and away the most knowledgeable experts on Australian wine I have come across. They offer stunning wines that you cannot get anywhere else at reasonable prices. Nice people and cracking wine - what more could you ask for?”

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Posted 8 months ago

The Vinorium is rated 4.9 based on 375 reviews