The Vinorium Reviews

Name: The Vinorium
Address: Unit 14 The Glenmore Centre, Moat Way, Ashford, Kent
Rating: 4.94

4.9 Rating 423 Reviews

99 %

of reviewers recommend The Vinorium

4.9

Based on 423 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About The Vinorium:

The Vinorium, almost exclusively purchase direct from a group of world class winemakers. The Vinorium offers flexibility to both private clients and independent wine merchants and a truly global service, which is supported by many of our winemakers.

We simply live and breathe Australian wines like no other UK merchant we know.

Visit Website

Phone:

01622859161

Email:

enquiries@thevinorium.co.uk

Location:

Unit 14 The Glenmore Centre,
Moat Way,
Ashford
Kent
TN24 0TL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to thank you for your time and trouble with this order, for keeping me posted throughout and for your excellent customer service - extraordinary in this day and age! When the DPD operator suggested that I ‘contact the supplier’ I was not optimistic - it almost felt like a waste of time and energy. Thank you for proving me wrong!”

Helpful Report

Posted 1 week ago

“I have been purchasing small quantities of red wine (less than 50 bottles per year) for many years from the Vinorium and its predecessor, Z&B wines. I always look forward to Stu's weekly emails and in particular, his professional and excellent wine reviews. I have tried many new-to-me Australian wines, all of which have been more than worthy of the tasting reviews by Stu and my thanks goes out to Stu for bringing these wines into the UK. My small wine cellar has a considerable portion of wines from the Vinorium and I will continue to explore new ones as they come to the Vinorium. I haven't had too much contact with the staff mainly because everything always goes well in purchasing wines, and if I do, superb performance from a very friendly team. I can't write enough superlatives about this company and have recommended it to as many of my friends as possible. Keep it coming!”

Helpful Report

Posted 2 weeks ago

“Best new world retailer and importer full stop. Cracking selection, great prices, fantastic service and real care for the wines. Probably my best wine buying experience of all.”

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Posted 3 weeks ago

“So , what do I like about Vinorium ? A few things , in no particular order . 1) Stuart is very knowledgeable & enthusiastic about the products . 2) All wines offered hit a favourable point on the price/quality line . The quality equivalent from eg the great French regions would cost significantly more . 3) All wines are very characterful . And so is the excellent Zuccardi extra virgin olive oil . A very green edge to it & perfect for dressing salads . And bursting with healthy polyphenols ! 4) I like to drink red wines with a certain amount of bottle age - 5 years + . The average supermarket sells mostly vintages from the last 2 or 3 years . With Vinorium I can buy reds that I can drink now or cellar , as required . 5) The service is efficient & friendly . Keep doing what you’re doing ! John H .”

Helpful Report

Posted 3 weeks ago

“My wife and I like to have one bottle of quality red wine a week. Any other wine in the week is mid range supermarket wine. The Vinorium never disappoints and I can choose from an extensive range of Australian wines, some of them with impressive bottle age. The bouquet and flavour are always vastly superior to the supermarket wines.”

Helpful Report

Posted 3 weeks ago

“I do love you guys. The newsletters are amazing and so informative. The industry commentary is always fascinating. Your ability to secure great parcels of old wine at amazing prices is legendary. The quality / price ratio – the value - is always spot on and I applaud your firm view on not being willing to stock what you believe are overpriced wines. Just what one wants from a wine merchant. Hurrah and keep doing just what you are doing in these challenging times.”

Helpful Report

Posted 1 month ago

“I would like to pass on a big thank you to your wonderful team. I have bought a fair bit of wine from you over the years... I have never received a corked wine, never received the wrong wine , or wrong vintage and the delivery has always arrived as requested... I have never had an issue ! This is amazing! ... To top it all off on the odd occasion when I have called to change a date or add a bottle it is never a problem. You have an amazing team, and let's not forget the great wine ... you choose and describe it very well. I have told many of my wine loving customers about you.”

Helpful Report

Posted 1 month ago

“Top notch for Antipodean excellence. Great service, unparalleled access to great wines they unearth from the other side of the world and unbeatable pricing. Not to mention some wild wine tasting notes. Love this place!”

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Posted 1 month ago

“Ordered three bottles of my favourite drink at a great price.A slight issue with the courier company was immediately dealt with by Michelle who informed me of the delay before I was even aware,great customer service so I’m very pleased.”

Helpful Report

Posted 1 month ago

“The Vinorium has a brilliant selection of very interesting wines, mostly at very good prices. They are very efficient and helpful. Ideal on line wine merchant for those, like me, living miles from anywhere.”

Helpful Report

Posted 1 month ago

“Great wine finds and excellent service from Vinorium: every offer is tempting, orders delivered remarkably promptly, superbly packed and with highly efficient and personable service from Michelle in the office. I'm very glad to have found Vinorium some years back and have never been disappointed - thankyou :-)”

Helpful Report

Posted 2 months ago

“The Vinorium's comitment to quality at a fair price has been unwaivering since I started buying from them in 2020. Even better, the offerings have evolved to refect the real world economic situation that many of us have faced in recently years. They alwasy have something exciting and delicious to offer and I look forward to the weekly emails to see what's coming next!”

Helpful Report

Posted 2 months ago

“So pleased to have found The Vinorium, with annual visits to family in WA I had resigned myself to only yearly LAS Vino sampling (other fine Margret River wineries are available!) So imagine the joy of being able to buy and enjoy the range here, coupled with great service thank you!”

Helpful Report

Posted 3 months ago

“As a serial Barbequer, and hence having been a long time fan of Australian Shriaz, team Vinorium have over the last few years opened my pallete to a much wider range of stunning Aussie wines from all over the country. Many wines are hard, if not impossible to get elsewhere, the prices are sometimes quite ridiculously good value, and the service has always been reliably impeccable. Bravo!”

Helpful Report

Posted 3 months ago

“The Vinorium is the perfect template for anyone who wants to open the definitive perfest online Wine Merchant business. Not only do you get razor sharp service, it's served with side orders of personality, informed knowledgeable opinion, out of 'normal business hours' responses to technical questions and the product is pretty damn perfect in the first place. In a transactional world, The Vinorium stands head and shoulders above the dead hand of corporate drudgery!! Thank you.”

Helpful Report

Posted 3 months ago

“Always a pleasure to deal with the Vinorium. Good website, and swift to respond to questions. Passion for the product, and excellent wine knowledge. Knowing prices are competitive is always an incentive to take the plunge on higher quality bottles.”

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Posted 3 months ago

“In the words of the late great queen of rock and roll: Simply the best. I love how through this company I get this connection to my homeland through the great wines of Australia that I just can’t get anywhere else in the country. There’s also a no-nonsense, kind, directness to the communications from this country which embodies that Australian kind of service I also miss terribly. Keep it up and thank you!”

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Posted 3 months ago

“Excellent customer communication and a safe and speedy delivery”

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Posted 4 months ago

“Interesting and good value wines. Particulalry for picking up bargains that have a bit of age. Packaged well and delivered promptly. Haven't sampled any of this batch yet but don't expect to be disappointed.”

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Posted 4 months ago

“Great wines, with excellent service, delivery and on online support. Thanks Michelle”

Helpful Report

Posted 4 months ago

The Vinorium is rated 4.9 based on 423 reviews