“Great company, a pleasure to do business with. Superb range of teas, reasonable prices and very fast dispatch. Couldn't be happier. Their Huoshan Yun Wu is a real bargain, a subtle and delicious tea at an absolutely smashing price.”
“I have been asking for the ingredients to a specific tea for around 4 months and keep chasing but still not had an answer which is quiet concerning. I asked what oil is used in the roobios earl grey and the “natural flavourings” in the orange cream roobios because I have taken a reaction to this tea and need to know what’s in the “natural flavourings” I have chased several times and would really like an answer. I was told at one point it’s a secret but given I have taken a reaction I need to know what I’m consuming.”
“I bought Chamomile, Valerian and Watermelon with mint infusion.
Very good quality chamomile tea, it s a big difference between the organic one and those in the teabags, it reminds me of childhood when I was harvesting them with my grandma, is just too unique to compare it.”
“Hi I ordered 4 types of green tea and all I would buy again , just amazing.
As for the service website and delivery and packaging all is top class .
I will let all my friends family know of the quality.”
“Very good service; very helpful staff when a payment mysteriously failed (quickly resolved - order arrived two days later). (Oh, and I should mention excellent Oolong teas. I particularly liked Ti Dung and Da Hong Pao - great flavour from first and second brews).”
“I love Darjeeling tea, and to find such a great selection is wonderful. I also love the dried mint leaves for tea. Always arrives promptly, and well packed.”
“Always prompt and excellent service, with delivery almost always the day after ordering. Packaging maintains the flavour of the tea very well. The only imporovem,ent I can suggest is to make it possible to apply earned tea points to a new order on the website, rather than having to ring up or email to redeem them.”
“I found this company when looking for a loose-leaf tea company to reduce plastic found in so many teas in supermarkets - and i- and I was very pleased to find not only a great selection of teas, which you can try in small batches to sample and larger batches, comes packed in recyclable paper bags, or compostable resealable bags. I usually have tea bags (Clipper, Dorset Tea or Pukka being the only ones plastic-free - with no inner foil packaging or plastic in the tea bag.) But when I want something
special UK Loose Tea have an excellent selection of organic teas.”
“Simply gorgeous tea. I ordered quite a few different ones. The first one I tasted was Rooibos, which was spectacular, - very aromatic, flavorsome, and gently warming. I ended up drinking 3 cups instead of just 1.
Also, I found the customer service excellent, - I made an inquiry and their response was prompt, and satisfactory.
They also sell beautiful tea caddies that I ordered. Recommended!
The order was delivered swiftly.”
