“Excellent small business, with great service. The offering in terms of choice and taste is perfect.
The price is as expected for the quality and also that it can be sent out quickly and delivered efficiently. Couriers have been good since we have been buying from The UK Loose Leaf Tea Company Ltd, which has been a few years now.”
“The product quality is good, service is fast and reliable. One thing to improve is to have a standard trade price list for your customers rather than providing random quotations, often web price is quoted instead of the trade price.”
“I ordered a product, it arrived. The company uses Royal Mail so naturally I had some problems with delivery but that's due to Royal Mails inability to modernise & be customer focussed, not an issue with the Tea Cmpany, who dispatched the item quickly in sustainable packaging.”
“As always delivery was prompt. I have my favourite teas but there are always a wide variety for me to try something new on each order, and quality is very good”
“Very pleased with the fast delivery and products are of a great quality. It was my second order, and will be returning later again. I bought a few herbal varieties and couple of green teas, all are actually fresh (not like with some other online retailers) and have a lovely taste.”
“Absolutely fantastic teas. Great quality. Really good customer service. Will continue to buy from this great company for a long time to come. Thank you.”
“Lovely family and friendly business. You feel you get a really personal service.
They were happy to take 2 years adjusting my delivery until the timing is just right.”
