Login
Start Free Trial Are you a business? Click Here

The Mortgage Company Reviews

4.9 Rating 1,495 Reviews
100 %
of reviewers recommend The Mortgage Company
4.9
Based on 1,495 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Mortgage Company Reviews
Anonymous
Anonymous  // 01/01/2019
We have used the mortgage company every time we have had to remortgage. James is excellent, really friendly and knowledgeable, always appears to have our best interests at heart. Would definitely recommend.
Helpful Report
Posted 8 months ago
Thank you for the fantastic review, Paul! We're thrilled to hear that you've consistently chosen The Mortgage Company for your remortgaging needs. James is indeed dedicated to providing friendly and knowledgeable service while prioritizing your best interests. We truly appreciate your recommendation and look forward to assisting you again in the future!
Posted 8 months ago
We have used the Mortgage Company for years now which is a testament to the service that James and his team give us every time.
Helpful Report
Posted 8 months ago
Thank you so much for your glowing review, Joanna! We're incredibly grateful for your continued trust in James and the team over the years. It’s great to know that our service keeps you satisfied and we’ll do our utmost to maintain that standard. We look forward to helping you again in the future!
Posted 8 months ago
Great help with arranging mortgage for first time buyers. Process was very smooth and all steps explained clearly along the way.
Helpful Report
Posted 8 months ago
Thank you so much for your wonderful review! We're delighted to hear that you found our assistance valuable in arranging your mortgage as a first-time buyer. Making the process smooth and clear for you is what we strive for, and your feedback truly inspires us to continue doing our best. If you need any further assistance in the future, please feel free to reach out!
Posted 8 months ago
Renewed my mortage with The Mortgage Company for the 2nd time, very efficient service and will use again in the future.
Helpful Report
Posted 8 months ago
Thank you for your fantastic review, Mike! We're delighted to hear that you chose to renew your mortgage with us for the second time and found our service efficient. Your satisfaction means a lot to us, and we can’t wait to help you again in the future. Don’t hesitate to reach out whenever you need assistance!
Posted 8 months ago
We have been using The Mortgage Company for a number of years to organise our mortgage. They are well organised and take the stress out of dealing with banks whilst providing confidence that I'm getting the best deal. I will happily continue to use The Mortgage Company every time I need to remortgage.
Helpful Report
Posted 8 months ago
Thank you so much for your amazing review, Andrew! We’re thrilled to hear that you’ve been using The Mortgage Company for years and that our organized approach has helped take the stress out of dealing with banks. Your trust in us to find the best deals means the world, and we look forward to assisting you with your future remortgaging needs. Don’t hesitate to reach out whenever you need us!
Posted 8 months ago
Very thorough and efficient service provided. Thank you.
Helpful Report
Posted 8 months ago
Thank you very much for your positive review, Peter! We’re thrilled to hear that you found our service thorough and efficient. Providing you with the best experience is our top priority, and your feedback truly motivates us to keep up the great work. If you need assistance in the future, please don’t hesitate to reach out!
Posted 8 months ago
Have been using the mortgage company for 8 years now since we bought our first property. The process is always stress free and I highly recommend! Great communication and advice given!
Helpful Report
Posted 8 months ago
Thank you so much for your wonderful review, Danielle! We're thrilled to hear that you've had a stress-free experience with us over the past 8 years. Great communication and sound advice are what we strive for, and it's fantastic to know we’ve met your expectations. We truly appreciate your high recommendation and look forward to continuing to serve you in the future!
Posted 8 months ago
Many thanks to the mortgage company and especially Gill for finally sorting out my mortgage. Very friendly and professional and would highly recommend after my initial broker let me down. Always look for a second opinion! Thank you again.
Helpful Report
Posted 8 months ago
Thank you so much for your fantastic review, Callum! We're delighted to hear that Gill was able to help you sort out your mortgage and provide you with a friendly and professional experience. It's always worth getting a second opinion, and we're glad you found us! If you need assistance again in the future, don't hesitate to reach out. Thanks once again for your recommendation!
Posted 8 months ago
Great friendly service! Quick and I would recommend to anyone! Keep up the great work 😁
Helpful Report
Posted 8 months ago
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our friendly and quick service. Your recommendation means the world to us, and we'll keep striving to provide the best experience possible. Don't hesitate to reach out if you need anything in the future! 😁
Posted 8 months ago
The Mortgage company were very supportive. We were first time buyers, they reassured us and helped us understand the process. I would recommend using The Mortgage Company. Thank you.
Helpful Report
Posted 8 months ago
Thank you, Claire! We're so glad to hear that our team was supportive and helped you navigate the process as first-time buyers. Your recommendation is truly appreciated, and we're always here to assist you. If you have any more questions in the future, feel free to reach out. Congratulations on your new home!
Posted 8 months ago
I am extremely pleased with the service I have received from Gill, Jane and the team based at Robert Ellis (Arnold, Nottingham). All aspects of the process have been explained to me clearly, and my questions have always been answered really efficiently. I am especially grateful to Gill and Jane, who have always been so friendly and helpful in our interactions. I would recommend them to anyone, but especially a first time buyer who might be a bit unsure about the process. You will be in safe hands! Thank you again, a 5 star service!
Helpful Report
Posted 8 months ago
Thank you Emily, really pleased that you are happy with the service from Gill and Jane, please feel free to recommend us to friends and family, we are more than happy to help.
Posted 8 months ago
The team take the time to explain every stage of the process and ensure everything is completed correctly. They are reliable, professional and knowledgeable in their work. Highly recommend them to anyone who is interested in buying a property.
Helpful Report
Posted 8 months ago
Thank you so much, Sophia! We're thrilled you found our team reliable, professional, and knowledgeable. It's great to hear that we were able to explain the process clearly for you. We appreciate your high recommendation
Posted 8 months ago
The mortgage company have provided me a professional and efficient service to remortgage my property. I would highly recommend using them in finding your next mortgage.
Helpful Report
Posted 8 months ago
Thank you, Matthew! We're delighted to hear that you had a professional and efficient experience with us. Your recommendation means a lot, and we're here to help anyone looking for their next mortgage. If you need anything else in the future, don’t hesitate to reach out!
Posted 8 months ago
Martin was great, he had a lot of time for us and ensured that we had a very clear understanding of the mortgage offer before moving forward with the application. Mortgage offer gratefully received and will definitely be coming back to work with Martin once it is due for renewal.
Helpful Report
Posted 8 months ago
Thank you so much, Brianna! We're thrilled to hear that Martin took the time to ensure you felt confident in your mortgage offer. Your kind words about his support mean a lot to us. We look forward to working with you again when it's time for renewal!
Posted 8 months ago
We went to see Martin a few weeks ago for our mortgage. He was very thorough at talking us through our options and application for our mortgage and insurances. We would highly recommend him.
Helpful Report
Posted 9 months ago
Thank you so much, Kelly! We're thrilled to hear that Martin was thorough in explaining your options and the application process. Your recommendation is greatly appreciated, and we're here to help with any future mortgage needs you may have!
Posted 8 months ago
James and his PA were great at securing the best offer for us, explaining every single step all the way through. Highly recommended!
Helpful Report
Posted 9 months ago
Thank you so much for your kind words! We're thrilled to hear that James and his PA provided you with exceptional service and guidance throughout the process. Your recommendation truly means a lot to us. If you need any further assistance in the future, please don't hesitate to reach out!
Posted 8 months ago
James and the team at The Mortgage Company have been tremendous though first-time buying and remortgaging, giving fantastic advice and reassuring information throughout the process each time.
Helpful Report
Posted 9 months ago
Thank you, Jared! We're thrilled to hear that James and the team provided you with fantastic advice and support during your first-time buying and remortgaging journey. It's great to know we could offer reassurance when you needed it most. Your kind words and trust in us are greatly appreciated!
Posted 8 months ago
Really happy with the service from Steve and Beth. Steve our mortgage adviser was friendly, extremely knowledgeable and helpful. He made the process really straight forward for us and we would definitely recommend him to others.
Helpful Report
Posted 9 months ago
Thank you so much, Lauren and Olly! We're thrilled to hear that you had a great experience with Steve and Beth. It's fantastic to know that Steve made the process straightforward for you and provided the friendly, knowledgeable service we strive for. Your recommendation means the world to us! If you need anything else or have friends looking for mortgage advice, we’re here to help!
Posted 8 months ago
We had a fantastic experience working with Steve as our mortgage advisor. He was knowledgeable, professional, and always available to answer our questions. Thank you for your excellent support!
Helpful Report
Posted 9 months ago
Thank you, Carerina! We're so glad to hear that you had a fantastic experience with Steve as your mortgage advisor. It's great to know that his knowledge and availability made a positive impact on your journey. We truly appreciate your kind words and are always here to support you whenever you need us!
Posted 8 months ago
As first time home buyers myself and my partner did not know what we were doing but we were talked the whole way through the process and it was made really easy for us. We would highly recommend this company
Helpful Report
Posted 9 months ago
Thank you so much for your wonderful review, Anna! We’re thrilled to hear that you and your partner felt supported throughout the home buying process. It means a lot to us that you found it easy and understandable. Your recommendation is greatly appreciated, and we're here for any future questions you may have!
Posted 8 months ago
The Mortgage Company is rated 4.9 based on 1,495 reviews