The Mortgage Company Reviews

Name: The Mortgage Company
Rating: 4.94

4.9 Rating 1,495 Reviews

100 %

of reviewers recommend The Mortgage Company

Company Reviews

Metrics

4.9

Based on 1,495 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

The Mortgage Company 5 star review on 2nd March 2022

Andrew Miller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Mortgage Company was great for us and helped us through the several challenges we had getting a lender. I am profoundly grateful to Mr James Roberts for his patience, tenacity, commitment and determination to ensure that we got what we wanted which in my opinion was very good. He is simple the best and I recommend him and his company to anyone that wants a mortgage.”

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Posted 9 months ago

“We were recommended by family to go with Martin from The Mortgage Company, and we have no regrets! Martin has been absolutely amazing helping us with getting our mortgage, consistently going above and beyond to find us the best deal and also guiding us through the process. As we're first time home-buyers, the whole process was very daunting for us, and Martin helped guide us through the and helped demistify some aspects of it that we were not familiar with or didn't fully understand. We're so grateful for all of his help. He was going on holiday the day after we wanted to get our mortgage through and he even stayed late to make sure it went through before he went off which we were SO grateful for. Tara was also a brilliant help, immediately letting us know when the mortgage came through (which only took a matter of days, amazingly!). Thank you both so much for all your help on this. We certainly would recommend!”

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Posted 10 months ago

“I recently had the pleasure of working with an outstanding mortgage broker, and I must say, it was a five-star experience from start to finish. The service provided was top-notch, with a level of professionalism and expertise that truly exceeded my expectations. Throughout the process, communication was excellent. The broker was always prompt in responding to any queries or concerns, ensuring that I was kept informed every step of the way. Their friendly demeanor made the experience even more pleasant, creating a welcoming and supportive environment that truly stood out. I can confidently say that this mortgage broker is dedicated to their clients, always going above and beyond to help and provide the best possible service. If you're looking for a mortgage broker who combines expertise with exceptional customer care, look no further. I highly recommend their services for anyone seeking a smooth and stress-free mortgage experience.”

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Posted 10 months ago

“The Motgage Company are amazing! We cannot priase the Company and the people that work there enough. The individuals who are dealing with us are so helpful, kind, caring and genuinely go above and beyond to help and support you. Nothing is too much trouble, communication was easy, you phone and if they cannot take your call they phone you back immediately, you email and they answer so quickly and promptly, you don't have to chase them at all because they keep you updated with everything. We wouldn't hesitate to use The Mortgage Company again and we would highly recommend them to anyone looking to use their services. A huge thank you to the team that are dealing with us, your customer care is second to none, you're just simply the best!”

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Posted 10 months ago

“Easy to communicate with and were quick to reply either via phonecall or email for any queries I had. This was very helpful, being a new buyer and then for my first remortgage as it's something they don't teach you”

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Posted 10 months ago

“Steve was so helpful to us, it can be quite scary for a first time buyer to look into mortgages and Steve made it easy and was available for all questions.”

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Posted 10 months ago

“I was worried that I couldn't get a mortgage but they sorted everything out for me would highly recommend and will be returning when my deal is over.”

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Posted 10 months ago

“Great service. Knowledgeable, professional and polite, they take you through all aspects and explain everything clearly. Fast to respond to email or phone queries. Nothing is too much trouble.”

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Posted 10 months ago

“Mr Steve is very knowledgeable about Mortgage more over all they’re very friendly and helpful”

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Posted 10 months ago

“We have used The Mortgage Company twice now and have received great service both times. Tom and the team were extremely helpful throughout every step of the process. We were supported by them for both mortgage and insurance purposes, would highly recommend and will use the company again.”

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Posted 10 months ago

“Thanks to Steve and co for sorting our insurance annd mortgage out . Professional , friendly and reassuring . Couldn’t ask for more . Thankyou again”

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Posted 10 months ago

“We have used this company a couple of times and have been very happy with them,Tom sorted everything out for us both times and then Tara looks after us,always available and very helpful professional and very polite.thank you.Jamie Pendrey”

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Posted 10 months ago

“I found The Mortgage Company very helpful and extremely professional in assisting me with getting my mortgage.”

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Posted 10 months ago

“My experience with The mortgage company was very positive, I had both Tara and Martin who helped me through the process and made it very streamlined. They both helped me at every step and made it stress free. Highly recommend”

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Posted 10 months ago

“Professional, very helpful and friendly, clearly understanding our needs.”

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Posted 10 months ago

“Always helpful and keep on top of our mortgage needs and infom us well in adavnce of whats changing ahead and how this may affect us. Plain speaking andeasy to understand, always quick to respond to requests.”

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Posted 10 months ago

“Excellent and efficient company. Had a complicated mortgage application which they dealt with very well. Would not hesitate to use again”

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Posted 10 months ago

“Sally and Bethany were brilliant throughout our house buying and mortgage process. They were very responsive and on the ball, keeping us updated and checking in regularly. Sally was always lovely to deal with on the phone too. I wouldn't hesitate to recommend them!”

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Posted 10 months ago

“Really easy to speak to and very clear on what can be an overwhelming process.”

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Posted 11 months ago

“I first came across The Mortgage Company 6 years ago when I first purchased my first house. Since then they have been amazing at helping me sort out my life insurance, home insurance and mortgage renewals. They keep on top of everything so you don't have to and always remind well in advance when your mortgage is up for renewal. Tara and Martin are amazing!”

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Posted 11 months ago

The Mortgage Company is rated 4.9 based on 1,495 reviews