The Branded Company Reviews

Name: The Branded Company
Address: Unit E3, Leicester Business Centre, 111 Ross Walk, , Leicester, Leicestershire
Rating: 4.94

4.9 Rating 1,862 Reviews

99 %

of reviewers recommend The Branded Company

Company Reviews

Metrics

Info

4.9

Based on 1,862 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Branded Company:

The Branded Company is a UK-based supplier of high-quality branded merchandise and corporate promotional products. We help businesses of all sizes boost brand visibility through custom items such as clothing, drinkware, bags, stationery, tech accessories, and eco-friendly giveaways.

With a focus on fast turnaround, reliable service, and competitive pricing, we make ordering branded merchandise simple and stress-free. Whether you're preparing for a trade show, staff event, or marketing campaign, our expert team is here to help you find the right promotional products to suit your brand and budget.

Visit Website

Phone:

01162982555

Email:

sales@thebrandedcompany.co.uk

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The Branded Company 5 star review on 24th June 2025

116

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super impressd with this company! I ordered some dog bandanas for an event with a fairly tight turnaround time and Dylan was super helpful and reasured me they'd arrive at the event on time. The bandanas itself were brilliant quality, no issues what so ever and went down a treat with the dogs!”

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Posted 8 months ago

“Excellent customer service and high quality of products. Lennon was incredibly helpful, we were working with a tight deadline, and he managed to get everything to us even earlier than expected!”

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Posted 8 months ago

“Lennon helped me get some merchandise for an event at short notice and was amazingly communicative throughout! The merchandise looked professional and really made us stand our at our show.”

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Posted 8 months ago

“"Excellent service and outstanding products! I'm very particular about the merchandise we receive, and I can wholeheartedly recommend The Branded Company for all your branded product needs."”

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Posted 8 months ago

“Great company to work with. Really helpful with samples so that we could place our orders.”

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Posted 8 months ago

“We placed a large order earlier this year to provide branded merchandise to clients at an event we hosted. Steve Lenton-Worthy was very helpful throughout the whole process, as we resized and recoloured the merch to fit with our company branding, and was very patient while I went back and forth with our stakeholders to ensure everyone has happy with the finished product. One part of the order was misdelivered by DHL, and when I raised this with Steve we were facing time pressures to receive the orders on time. He was incredibly helpful and had the order reprinted and express delivered to us so that it arrived on time for our event. We will be back next time we need high quality branded products, thanks!”

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Posted 8 months ago

“Our account manager, Sam, simplifies our work immensely. He keeps us informed and manages our projects with professionalism. He has successfully completed tasks even with tight deadlines. The quality of the badges is exceptional. Thank you! We will definitely purchase again.”

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Posted 8 months ago

“It was a pleasure to order from the Branded Company with Sam's help. The badges arrived and were as amazing as expected.”

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Posted 8 months ago

“Lennon simply could not have been more helpful. He guided us through the process, responded quickly to any questions and we are so delighted with the finished keyrings. Would thoroughly recommend both the customer service and the product. Great company.”

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Posted 8 months ago

“WOW I am totally lost for words but would just like to say ‘a massive THANK YOU’ with all my heart especially to Dylan and the rest of the team at The Branded Company. Dylan has gone above and beyond to help me from my first email and his phenomenal support, kindness, patience, listening ear and then a extremely generous donation with regards to the snoods for my Smile back packs I am putting together for the other cancer patients on their treatment journey just totally blew me away! These snoods will make a positive difference helping the radiotherapy patients to smile …❤️ Thank you Dylan so much again and all at The Branded Company for your support invisibly holding someone’s hand and helping them to smile on their treatment journey it is greatly appreciated you are all awesome.❤️ Thank you”

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Posted 8 months ago

“Ethan Fahy is a huge credit to the branded company, i contscted them at very short notice looking for some branded merch for our company, they managed to turn my order around so quickly and everything arrived in great time for our event. Great price for everything we ordered, Ethan was so quick and profesional coming back to me with our proofs to ensure i was happy before proceeding and calling me to keep in touch also. Would recomment this company and will be ordering again in near future 😊🙌🏼”

Helpful Report

Posted 8 months ago

“Sam Lane has been amazing! His help with all this has been great. He had timely replies, which helped the process and answered any questions that I had regarding various products. The samples were an added benefit, too, as we got to see the product, which helped us decide to use The Branded Company.”

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Posted 8 months ago

“Very responsive and helpful company. Sam was great, it is rare to find really good customer service these days. The bags were delivered much quicker than we expected.”

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Posted 8 months ago

“We ordered personalized merch for our office’s Tech Week and couldn’t be happier with the quality of the products. Our account manager, Sam Lane, was amazing—extremely responsive, helpful, and knowledgeable. If you have any upcoming events that need personalized merch, this is the place to shop!”

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Posted 8 months ago

“always very helpful, competitive prices, good quality and always deliver on time”

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Posted 8 months ago

“Good company to deal with”

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Posted 8 months ago

“We were delighted with the pin badges Steve had made for us. The quality was great. Our order coincided with Chinese New Year and Steve made us aware of this and gave an anticipated delivery date, but we received them in advance of that date. Very happy customers.”

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Posted 8 months ago

“We ordered some printed mirror compacts for our Ladies Club. Sam Lane looked after us, he was really helpful. The order went smoothly and we were really pleased with the product.”

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Posted 8 months ago

“Good quality items, thnak you.”

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Posted 9 months ago

“Muzi helped us to meet an incredibly tight deadline for a client. Very much appreciated and quality of products was good.”

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Posted 9 months ago

The Branded Company is rated 4.9 based on 1,862 reviews