The Branded Company Reviews

Name: The Branded Company
Address: Unit D4, Leicester Business Centre, 111 Ross Walk, Leicester, Leicestershire
Rating: 4.95

5.0 Rating 1,098 Reviews

99 %

of reviewers recommend The Branded Company

Company Reviews

Metrics

Info

5.0

Based on 1,098 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About The Branded Company:

We’re equipped with an experienced, friendly and helpful team that will help you find the perfect products you need to boost your company’s marketing by stretching it to the last penny. We boast a vast product range to choose from with plenty of variety and excellent quality in all sorts of categories. This is a result of our strong network of UK based suppliers as well as European and Worldwide connections.

Visit Website

Phone:

01162982555

Email:

sales@thebrandedcompany.co.uk

Location:

Unit D4, Leicester Business Centre, 111 Ross Walk,
Leicester
Leicestershire
LE4 5HH

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The Branded Company 5 star review on 26th March 2024

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Branded Company produced good-quality tote bags, which we were excited to showcase at a major international conference, but let us down with their poor delivery service. Despite placing the order well in advance, they failed to deliver the bags on time, leaving us in a very difficult situation. With the conference fast approaching, we had to scramble to find an alternative courier just a day before the event, as the replacement offered by the company did not guarantee delivery before 4 pm. This caused a lot of unnecessary stress and anxiety for us, as we were unsure whether the bags would arrive on time. When, after the event, we reached out to the company and requested that at the very least they cover the cost of the courier we had arranged, they refused, showing a lack of empathy towards our predicament. If you then want to escalate the issue, they make it very clear that they don't have a complaints procedure. In hindsight, we would not recommend this company if you want good-quality tote bags delivered on time.”

Helpful Report

“What a con 5p ear buds but then £15 postage so your still paying paying £15 for them can get them on e bay and amazon cheaper with free delivery not £15 there's no way do they cost £15 to post so your paying for them but it's disguised as postage”

Helpful Report

a bit of unfair comment, Samples are free unless they are high value items from outside of the UK. £30 is for the sample and carriage, the same item on Amazon is £43 + vat

“They ask to approve art work 2x, they made mistake in printing/engraving and then are trying to get away with it by saying no guarantee as it was mentioned in small print error can happen. No one actually warned about this as such and example which was sent was without that. Instead of refund or redoing work offering discount on new order, so it makes sense to order same thing and get it with mistake?”

Helpful Report

“Made me sad. :( Instructions unclear, An Uthmaan arrived in the mail”

Helpful Report

The Branded Company is rated 5.0 based on 1,098 reviews