The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.61

4.6 Rating 2,748 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,748 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

Write Your review

Tell us how The Rugs made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Rugs 5 star review on 22nd July 2025

593

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So happy with my Rugs look lovely in my lounge”

Helpful Report

“I ordered this rug as I needed a short pile one and it arrived promptly and we are delighted with it! Very good quality”

Helpful Report

“Arrived the day after ordering. Excellent quality. Very happy.”

Helpful Report

“The rug is great and is just what I was looking for. Prompt delivery. Excellent value for money”

Helpful Report

“Very quick service would recommend”

Helpful Report

“After reading other bad reviews I was hesitant to order from this company however the rug arrived and it is absolutely lovely and fits in the space perfectly. Delivery wasn’t next day around 3 days in total but can’t complain for the price”

Helpful Report

“Very pleased with the two rugs that I ordered. Exactly what I wanted and arrived very quickly.”

Helpful Report

“Absolutely amazing rug, looks beautiful. Using it indoors, so easy to hover.”

Helpful Report

“Really satisfied with our new rug, such good value for money and it is a beautiful rug. To top it off the delivery was the next working day, so can’t fault the service.”

Helpful Report

“It was brilliant outdoor rug. Never hesitate to recommend to anyone”

Helpful Report

“I bought two Marrakesh rugs in contrasting colours and they have transformed our living room. They are gorgeous and lovely quality, really good value for money. Delivery was super fast too. Would definitely order from The Rugs again.”

Helpful Report

“Great service”

Helpful Report

“Just the job. A perfect fit for our new summer house.”

Helpful Report

“Good value very pleased”

Helpful Report

“I purchased the rug for my bedroom. It fits perfectly and is of excellent quality. The service was quick and professional.”

Helpful Report

“Lovely rug , so soft , arrived quickly and well packed, very good quality will definitely buy from them again .”

Helpful Report

“Very pleased..I brought two they look beautiful. Put them together on my patio,”

Helpful Report

“Great experience purchasing from this company - love my rug - great quality and fast delivery.”

Helpful Report

“Prompt service. Rug exactly as described in advertisement. Very pleased with purchase.”

Helpful Report

“Great service. And I love my rug. Thanks”

Helpful Report

The Rugs is rated 4.6 based on 2,748 reviews