The Rugs Reviews

Name: The Rugs
Address: 7 Premus, Coldharbour Way, Aylesbury, Barnet
Rating: 4.61

4.6 Rating 2,748 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,748 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

7 Premus,
Coldharbour Way,
Aylesbury
Barnet
HP19 8AP

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The Rugs 5 star review on 22nd July 2025

593

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website easy to navigate with good prices. Ordered an outdoor/indoor rug on Saturday and delivered, with a time slot on Tuesday. PERFECT. The Rug is exactly as described and exactly what we were looking for . We are now navigating through website ready to purchase another.”

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“Lovely rug”

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“Super quick delivery and amazing customer service unfortunately for me the rug was too small for what I needed”

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“Lovely soft and well made rug.”

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“Perfect colour, very lightweight so easily moveable, looks great”

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“Excellent, excellent company, great price, great service and great delivery, carpet/rug is superb, deep colour deep pile. Highly recommended.”

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“Absolutely love my new runner rug so much, I’ve actually just washed it in my machine on a 30° wash as directed and it’s currently hanging out my window drying off in the sunshine 😊 will absolutely buy from here again and I’m in need of a new rug for my lounge so won’t be long now.”

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“Good quality. Terrific value. Looks great.”

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“Happy with product”

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“Good selection of runner rugs with fantastic prices as well. Easy returns service. What’s not to like :)”

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“Very pleased with my rugs. Good value for money. I use mine indoors in some areas. Excellent for my dogs when set and easy to clean. I also benefited from the sale for two of them which was a bonus!”

The Rugs 5 star review on 14th September 2023

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“We adore our rug. So stylish.”

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“Great selection and keenly priced for large rugs. Fast despatch and great communication.”

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“So far so good 😊”

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“Lovely rug and quick delivery.”

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“Excellent - just whaI wanted and at a reasonable price”

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“Absolutely gorgeous rug, I love it in the garden! Speedy delivery and excellent customer service.”

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“Rug is beautiful. Only issue was a dirty mark on one of the edges, which I've managed to clean off.”

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“I ordered two large rugs for my new house and they are perfect, very good quality and they look great, I will definitely be using this company again!”

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“I ordered a large orange outdoor rug. It’s exactly like the picture and prompt delivery.”

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The Rugs is rated 4.6 based on 2,748 reviews