The Rugs Reviews

Name: The Rugs
Address: 4 Union Street, Barnet, Barnet
Rating: 4.61

4.6 Rating 2,660 Reviews

90 %

of reviewers recommend The Rugs

4.6

Based on 2,660 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

About The Rugs :

The-Rugs presents itself with new, unusual rugs. Thanks to the large selection of rugs in our new online shop, nobody should go out empty-handed here. In addition, it is characterised by fair and reasonable prices.

Visit Website

Email:

info@the-rugs.com

Location:

4 Union Street, Barnet
Barnet
EN5 4HZ

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585

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality for the price and quick delivery, happy customer Thanks”

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“Love it! ❤️”

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“Great Quality great price”

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“Although I have requested a return this is not due to the quality of the rug. Rather my choice of colour/pattern and size relevant to the space. The rug itself is lovely. Also customer service has been fabulous. I would definitely buy from this company again once I have decided on the style I want to go for.”

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“Lovely rug. Arrived really fast. Will buy from them again the next time I need a rug”

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“We purchased a new black rug to replace our old one of the same type. It’s lovely, although the pile isn’t as thick as our previous one. Size is good, overall happy and customer services issued a 15% refund. Excellent response!”

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“perfect for our back room beautiful pattern make is fanatics will deffo buy more for our home service very good”

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“Arrived early, exactly as described,beautifully made.”

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“Amazing rug at a great price with very fast delivery”

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“Very beautiful and soft kitchen rug. Colors exactly as on the picture, quick delivery. Overall , a very happy customer.”

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“Great quality. Exactly as described. Fast delivery. Great service. Will definitely order again.”

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“From start to finish the process of ordering to the delivery and quality of the Carina rug was impeccable.”

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“Rug came quickly, despite pre Christmas order and was as described. It’s only been few days but seems good quality and should last for few years”

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“Best service. Great selection and fantastic quality of rugs. I got the washable one because of my dog and ordered a size too small. I then bought the large version and the whole process was so smooth and lovely customer service wise. I have now recommended it to all my friends and family.”

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“Brilliant and gorgeous rug”

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“Impressive speedy service. Delighted to be able to find washable rugs identical to some bought many years ago & in need of replacement. Thank you”

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“Website easy to use, quick delivery, no problems with this company.”

The Rugs 5 star review on 26th December 2023

Helpful Report

“Excellent rug...so far!!! My dogs have clawed so many 'washable' rugs before that I was losing hope and about to revert back to floorboards, with a 'royal/visitors' rug that only came out of the cupboard for guests!!! This one looks and feels like natural sisal rather than anything polyester or plastic 'garden' and it's got a nice thickness underfoot too. The loops haven't pulled and my naughtiest dog has been trying very hard to scratch it up. It looks fabulous in our rustic cottage. I may buy another for under the dining table...it's that good.”